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Client Engagement Manager Jobs in Washington (NOW HIRING)

InnSpace

Principal, Client Engagement

Bethesda, MD · On-site

$140 - $230/hr

Drive client engagement methodology, standards/practices, processes, and technology solutions ... Develop and implement a local risk management plan in collaboration with account executives ...

Freddie Mac

Client Engagement Lead

Mclean, VA · On-site

The Client Engagement Lead ensures client perspectives are represented throughout strategic ... Define and manage engagement metrics, customer sentiment indicators, feedback trends, and adoption ...

Freddie Mac

Client Engagement Lead

Mclean, VA · On-site

The Client Engagement Lead ensures client perspectives are represented throughout strategic ... Define and manage engagement metrics, customer sentiment indicators, feedback trends, and adoption ...

Air

Engagement Manager - FedCiv

Arlington, VA · On-site

We seek driven, outcome-oriented Engagement Managers to join our client delivery team. Engagement Managers lead Govini projects, setting, directing, and executing against customer requirements ...

Air

Engagement Manager - FedCiv

Arlington, VA · On-site

We seek driven, outcome-oriented Engagement Managers to join our client delivery team. Engagement Managers lead Govini projects, setting, directing, and executing against customer requirements ...

Air

Engagement Manager - FedCiv

Arlington, VA

We seek driven, outcome-oriented Engagement Managers to join our client delivery team. Engagement Managers lead Govini projects, setting, directing, and executing against customer requirements ...

Censeo Consulting Group

Engagement Manager

Washington, DC · On-site

$150K - $190K/yr

Ensuring client satisfaction by leading teams working on Strategic Planning, Data Analytics ... We believe a successful Engagement Manager will have: * BA/BS with strong academic background * 7+ ...

InnSpace

Principal, Client Engagement

Bethesda, MD · On-site

$140K - $200K/yr

This role reports tothe Director, Client Engagement and plays a central part in expanding ... Develop and implement a local risk management plan in collaboration with account executives ...

Medallia

Client Services, Engagement Manager

Mclean, VA · On-site

$101K - $146K/yr

At Medallia, the Engagement Manager (EM) is the strategic architect of the customer relationship ... The EMs ensure that the client's business goals are met through the Medallia platform ...

InnSpace

Principal, Client Engagement

Bethesda, MD · On-site

$140K - $200K/yr

This role reports tothe Director, Client Engagement and plays a central part in expanding ... Develop and implement a local risk management plan in collaboration with account executives ...

NFF Inc

Client Engagement Executive

Washington, DC · On-site

$75K - $100K/yr

This role is responsible for managing and growing client relationships across commercial & SLED ... The Client Engagement Executive/ Account Manager will maintain account plans, monitor performance ...

NFF Inc

Client Engagement Executive

Washington, DC · On-site +1

$75K - $100K/yr

This role is responsible for managing and growing client relationships across commercial & SLED ... The Client Engagement Executive/ Account Manager will maintain account plans, monitor performance ...

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Client Engagement Manager information

See Washington salary details

$39.1K

$111.1K

$192.5K

How much do client engagement manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client engagement manager in Washington is $111,133.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,100.00 and $139,300.00 per year, depending on experience, location, and employer.

What is a client engagement manager?

Client Engagement Managers are professionals responsible for building and maintaining strong relationships between a company and its clients. They serve as the main point of contact, ensuring client needs are met and their expectations are managed throughout the business relationship. Their duties often include onboarding new clients, resolving issues, facilitating communication, and working with internal teams to deliver quality service. By fostering loyalty and satisfaction, Client Engagement Managers aim to maximize client retention and support business growth.

What are the key skills and qualifications needed to thrive as a client engagement manager?

To thrive as a Client Engagement Manager, you need a strong background in account management, relationship building, and understanding client needs, usually supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, project management tools, and sometimes certifications in customer success or project management are commonly required. Excellent communication, problem-solving, and negotiation skills help you stand out in managing complex client interactions. These competencies are essential for building lasting client relationships, driving customer satisfaction, and supporting business growth.

How does a client engagement manager typically collaborate with internal teams to ensure client satisfaction?

Client Engagement Managers work closely with cross-functional teams such as sales, marketing, product development, and customer support to deliver tailored solutions that meet client needs. They often act as the primary liaison, facilitating communication between clients and internal stakeholders to resolve issues quickly and proactively. Regular meetings, detailed reporting, and collaborative planning sessions are common practices to ensure everyone is aligned and that client expectations are consistently met. This collaborative environment not only helps in addressing client concerns efficiently but also fosters long-term client relationships.

What is the difference between Client Engagement Manager vs Account Manager?

AspectClient Engagement ManagerAccount Manager
Primary FocusBuilding and maintaining client relationships, ensuring engagement and satisfactionManaging client accounts, upselling, and renewals
ResponsibilitiesDeveloping engagement strategies, coordinating with teams, enhancing client experienceHandling client requests, managing contracts, achieving sales targets
Work EnvironmentCustomer-centric, collaborative, often in service or consulting industriesSales-driven, client-focused, in various industries including tech and finance
Required SkillsCommunication, relationship management, strategic thinkingSales skills, negotiation, account management experience

While both roles involve client interaction, the Client Engagement Manager primarily focuses on fostering long-term relationships and ensuring client satisfaction, whereas the Account Manager concentrates on managing specific accounts, sales, and renewals. Understanding these differences helps in choosing the right career path or job search focus.

Is a client engagement manager a good career?

A client engagement manager is a valuable role focused on building and maintaining client relationships, often requiring strong communication, problem-solving, and project management skills. It can offer opportunities for career growth, leadership, and industry specialization, with typical work environments in consulting, marketing, or technology sectors.

What are the most commonly searched types of Client Engagement jobs in Washington?

The most popular types of Client Engagement jobs in Washington are:

What are popular job titles related to Client Engagement Manager jobs in Washington?

For Client Engagement Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Client Engagement Manager jobs in Washington look for?

The top searched job categories for Client Engagement Manager jobs in Washington are:

What cities in Washington are hiring for Client Engagement Manager jobs?

Cities in Washington with the most Client Engagement Manager job openings:

Client Engagement Manager jobs near you
Infographic showing various Client Engagement Manager job openings in Washington as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $111,133 per year, or $53.4 per hour.

Principal, Client Engagement

InnSpace

Bethesda, MD • On-site

$140 - $230/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

Innspace is an international hospitality general contractor with over 25 years of experience, offering in-house design and procurement capabilities. We collaborate with brokers and developers, providing upfront preconstruction and property due diligence to assess PIP renovation costs and establish deal feasibility and ROI. Our mission is to provide cost and schedule assurance, ensuring seamless project execution for our clients.

What We Offer
  • Competitive salary
  • Comprehensive benefits package, including health, dental, and vision insurance
  • 401(k) retirement plan with 3% company contribution
  • Responsible paid time off
  • 13 paid holidays
  • Opportunities for professional growth and development
  • A collaborative and supportive work environment
  • Employee Profit Share Program (non-traditional)
Position Summary

The Principal, Client Engagement will drive Innspace's client engagement methodology, business development strategy, and account relationships within the hospitality construction market. This role reports to the Director, Client Engagement and plays a central part in expanding and strengthening Innspace's presence with brokers, developers, and hospitality clients across the US.

Role & Responsibilities
  • Drive client engagement methodology, standards/practices, processes, and technology solutions within the company to enhance the capability and effectiveness of the organization
  • Drive a culture of accuracy in research and intelligence for handover
  • Develop and implement a local risk management plan in collaboration with account executives, ensuring appropriate action is taken when risks arise (e.g., legal, reputation, and financial risks)
  • Develop and execute the client partnership and business development strategy, including forecasting, in line with company methodology
  • Develop business development and client relations strategies in collaboration with all disciplines to support the continuous evolution of company strategy
  • Create an opportunity pipeline in accordance with the agreed strategic plan and budget/targets
  • Develop strategies around identifying, winning, and maintaining clients
  • Develop and maintain strategy around focus areas
  • Implement agreed strategies around research projects in conjunction with marketing and strategy teams
  • Implement agreed event strategies and budgets
  • Map and track key client relationships (new, existing, and previous contracts and firms)
  • Collaborate with marketing to ensure brand alignment with client approach
  • Collaborate with the account executive team to identify and drive opportunities with target clients
  • Lead and develop a high-performing client engagement and account executive team
  • Collaborate with Directors to ensure workforce plans and organizational structure meet the needs of the company, leveraging the full capability of client engagement talent
  • Create a culture of high engagement across all disciplines
  • Ensure the culture, values, and behaviors of team members across client engagement are aligned with the organization
Experience & Qualifications
  • Minimum of 10 years of experience in the hotel/hospitality industry within the US market
  • Proven track record in business development, client engagement, or account management within hospitality construction, design, or related fields
  • Demonstrated success building and maintaining senior-level relationships with brokers, developers, and hospitality clients
  • Experience developing and executing business development strategy, forecasting, and pipeline management
  • Strong leadership experience, with a track record of building and developing high-performing teams
  • Excellent communication, negotiation, and relationship-management skills
  • Willingness and ability to travel up to 50%
Technology
  • Smartsheet
  • HubSpot
  • MS Office

This position reports to the Senior Director of Client Engagement. Working hours are full time, Monday through Friday 8:00am to 5:00pm in office at our Bethesda, Maryland. Candidates must have valid authorization to work in the U.S. for any employer.

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