We are looking for an Training & Development Specialist to support a contract assignment in Washington. This position will focus on strengthening day-to-day HR operations, improving documentation, and building clear, practical procedures that support multiple retail locations. The ideal candidate brings a process-driven mindset, strong communication skills, and the ability to translate complex workflows into easy-to-follow guidance. This is a contract position suited for someone who is comfortable working independently, asking thoughtful questions, and helping modernize operational and people practices.
Responsibilities:
โข Develop and refine HR and operational policies so they are clear, consistent, and easy for teams to follow across several store locations.
โข Create step-by-step process documentation and training materials that improve understanding of daily procedures and workplace expectations.
โข Partner with leadership to review existing practices, identify gaps, and recommend practical improvements to support business operations.
โข Support onboarding activities and related HR administration to help create an organized and positive employee experience.
โข Contribute to HRIS and workflow-related updates by helping organize information, track changes, and improve process efficiency.
โข Help implement operational tools or maintenance-related workflow processes as needed, ensuring users understand new procedures and expectations.
โข Experience in HR administration, operations support, or a similar process-focused role.
โข Ability to write policies, procedures, and training documents in a clear and user-friendly format.
โข Strong communication skills with the ability to ask effective questions and clarify process details.
โข Experience in retail, multi-site operations, or fast-paced field environments is highly valued.
โข Organized and self-directed approach with the ability to manage priorities independently.