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Trainee Retail Customer Service Representative Jobs

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Retail Sales Associate

Tampa, FL · On-site

$14 - $15/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Retail Customer Service

Houston, TX · On-site

$11 - $15/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Retail Customer Service

Orange, TX · On-site

$11 - $15/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Retail Customer Service

Miami, FL · On-site

$15 - $16/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Retail Customer Service

Bastrop, TX · On-site

$15 - $17/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Retail Customer Service

Orange, TX · On-site

$11 - $15/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Retail Customer Service

Houston, TX · On-site

$11 - $15/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Retail Customer Service

Baytown, TX · On-site

$11 - $15/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Retail Customer Service

Houston, TX · On-site

$11 - $15/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Retail Customer Service

Chicago, IL · On-site

$16.60 - $18/hr

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and ... Store Discount Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)

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Trainee Retail Customer Service Representative information

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How much do trainee retail customer service representative jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for trainee retail customer service representative in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Trainee Retail Customer Service Representative vs Retail Customer Service Representative?

AspectTrainee Retail Customer Service RepresentativeRetail Customer Service Representative
QualificationsEntry-level, on-the-job training, minimal prior experiencePrevious experience preferred, some certifications may be beneficial
Work EnvironmentSupervised training environment, learning-focusedFull responsibility for customer interactions, independent tasks
Job ResponsibilitiesAssisting customers under supervision, learning product knowledgeHandling customer inquiries, processing transactions, resolving issues

The main difference is that a Trainee Retail Customer Service Representative is in a learning phase with supervision, focusing on gaining skills and experience. In contrast, a Retail Customer Service Representative is fully responsible for customer interactions and daily tasks, often with prior experience. The trainee role prepares individuals for the full position, which involves more independence and responsibility.

What cities are hiring for Trainee Retail Customer Service Representative jobs? Cities with the most Trainee Retail Customer Service Representative job openings:
What are the most commonly searched types of Retail Customer Service Representative jobs? The most popular types of Retail Customer Service Representative jobs are:
What states have the most Trainee Retail Customer Service Representative jobs? States with the most job openings for Trainee Retail Customer Service Representative jobs include:
Retail Customer Service

Retail Customer Service

EZCorp, Inc.

Pasadena, TX • On-site

$11 - $15/hr

Full-time

Medical, Retirement, PTO

Posted 15 days ago


EZCORP rating

7.1

Company rating: 7.1 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

2nd of 7 rated pawnbroker


Job description

Address: 1710 Shaver St. Pasadena, Texas 77502
Brand: EZPawn
Pay range is based on experience from $11.00/hr to $15.00/hr
We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
Hiring immediately for Retail Sales Associates / Retail Customer Service!
Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.
Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!
  • Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
  • Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
  • Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
  • Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store

In addition to a great career, here are some of the other things we offer our Team Members:
  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.
Other Customer Service duties include, but are not limited to:
  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties

Requirements for the Customer Service Representative (Pawnbroker) role include:
As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

What EZCORP employees say

Pay

Benefits

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About EZCORP

Sourced by ZipRecruiter

Industry

Finance and insurance

Company size

5,001 - 10,000 Employees

Headquarters location

Austin, TX, US

Year founded

1989