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Traffic Operations Center Operator Jobs (NOW HIRING)

AECOM

Senior Traffic Operations Engineer

Detroit, MI

$86K - $117K/yr

... traffic signal system operators. The applicant will need to be professional, self-motivated ... operations center * Review and evaluate planned and unplanned events to assess changing traffic ...

AECOM

Senior Traffic Operations Engineer

Detroit, MI · On-site

$86K - $117K/yr

... traffic signal system operators. The applicant will need to be professional, self-motivated ... operations center * Review and evaluate planned and unplanned events to assess changing traffic ...

AECOM

Senior Traffic Operations Engineer

Detroit, MI · On-site

$86K - $117K/yr

... traffic signal system operators. The applicant will need to be professional, self-motivated ... operations center * Review and evaluate planned and unplanned events to assess changing traffic ...

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Traffic Operations Center Operator information

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$45.5K

$102.9K

$141K

How much do traffic operations center operator jobs pay per year?

As of Jul 22, 2026, the average yearly pay for traffic operations center operator in the United States is $102,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,000.00 and $118,500.00 per year, depending on experience, location, and employer.

What does a Traffic Operations Center Operator do?

A Traffic Operations Center (TOC) Operator monitors and manages roadway conditions using surveillance cameras, sensors, and communication systems. They respond to incidents such as accidents, traffic congestion, and hazardous conditions by coordinating with emergency responders and updating traffic information systems. TOC Operators play a crucial role in ensuring road safety and efficient traffic flow by providing real-time information to drivers and assisting in the rapid clearance of incidents.

What are the main challenges Traffic Operations Center Operators face during high-traffic or emergency situations?

Traffic Operations Center Operators often encounter heightened pressure during peak traffic periods or emergencies, such as major accidents or inclement weather. In these situations, operators must quickly analyze incoming data, coordinate with law enforcement and field crews, and communicate real-time updates to the public—all while maintaining accuracy and composure. Effective multitasking, rapid decision-making, and strong communication skills are essential to manage these high-stress scenarios. Being detail-oriented and having a calm demeanor helps operators ensure public safety and smooth traffic flow even under challenging conditions.

What is the difference between Traffic Operations Center Operator vs Traffic Signal Technician?

AspectTraffic Operations Center OperatorTraffic Signal Technician
Required CredentialsHigh school diploma, certifications in traffic management systemsHigh school diploma, electrical or technical certifications
Work EnvironmentTraffic control centers, monitoring traffic flowField work installing and maintaining traffic signals
Employer & Industry UsageMunicipal traffic departments, transportation agenciesPublic works departments, traffic signal contractors

Traffic Operations Center Operators primarily monitor and manage traffic flow from control centers, while Traffic Signal Technicians focus on installing and maintaining traffic signals in the field. Both roles require technical knowledge and are essential for traffic management but differ in work environment and specific responsibilities.

What are the key skills and qualifications needed to thrive as a Traffic Operations Center Operator, and why are they important?

To thrive as a Traffic Operations Center Operator, you need a solid understanding of traffic management principles, incident response protocols, and typically a high school diploma or associate degree. Familiarity with traffic monitoring software, CCTV systems, and communication tools like radio dispatch is essential. Attention to detail, strong situational awareness, and effective communication are crucial soft skills for coordinating responses and relaying information. These competencies ensure the timely detection and management of traffic incidents, promoting roadway safety and efficient traffic flow.
More about Traffic Operations Center Operator jobs
What cities are hiring for Traffic Operations Center Operator jobs? Cities with the most Traffic Operations Center Operator job openings:
What are the most commonly searched types of Traffic Operations Center Operator jobs? The most popular types of Traffic Operations Center Operator jobs are:
What states have the most Traffic Operations Center Operator jobs? States with the most job openings for Traffic Operations Center Operator jobs include:
What job categories do people searching Traffic Operations Center Operator jobs look for? The top searched job categories for Traffic Operations Center Operator jobs are:
Traffic Operations Center Operator jobs near you
Infographic showing various Traffic Operations Center Operator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $102,947 per year, or $49.5 per hour.

Security Operations Center Operator

IO Global

Longmont, CO • On-site

$78K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Bison 01 provides comprehensive physical and technical security solutions for a high-net-worth family and their Hybrid Family Office (HFO). The Security Operations Center (SOC) Operator is a highly visible, dual-function role responsible for maintaining situational awareness for all protected assets, including personnel, facilities, and information. The operator is the first line of defense, responsible for proactive monitoring, rapid response coordination, and providing critical support to deployed security teams. The successful candidate will directly support the comprehensive security program and the safety and efficiency of high-level client movements and estate security operations. A strong customer service mindset is required in addition to core security competencies.
Requirements
Key Responsibilities:
The SOC Operator's responsibilities include, but are not limited to:
  • Situational Awareness: Monitors and maintains awareness of all global security and political incidents that may affect operations or the safety of protected personnel.
  • Access Control and Monitoring: Operates and monitors technical security systems (CCTV, access control, alarms, intrusion detection, fire alarm systems) to protect personnel, assets, facilities, livestock, and information. This includes answering phone calls and monitoring all critical systems.
  • Emergency Response: Initiates and coordinates emergency response protocols (fire, medical, security) and ensures the timely and accurate escalation of incidents to
  • supervisors and relevant stakeholders. Dispatches security staff as appropriate.
  • Security Reporting: Maintains accurate, detailed, and timely incident reports, daily logs, and shift summaries. Documents and investigates security events and incidents.
  • Movement Support (CRITICAL): Coordinates secure client movements, including itinerary tracking, geo-fence monitoring, threat analysis, and maintaining constant communication with deployed Executive Protection personnel and drivers to ensure safe and efficient transit.
  • Deployment Assistance: Assists shift supervisors in the deployment of security personnel and manages personnel activities across all protected locations. Issues equipment and maintains accountability of assets.
  • Communication: Serves as the central communication hub, maintaining clear and professional contact with staff, guests, vendors, emergency services, and employees via radio, telephone, email, and in-person.
  • Operational and Client Support: Handles diverse operational and personal tasks that extend beyond traditional physical security. This includes assisting client and movement teams with driving, performing advances, managing vehicle fleet operations, assisting vendors/contractors, and executing various personal tasks as directed by the client. Supports corporate and HFO operations.
  • Patrols: Conducts static and roving patrols.
  • Training: SOC operators will be expected to participate in ongoing training and evaluation including combatives, deescalation techniques, weapons proficiency, emergency medicine, driving, surveillance detection, and more.

Qualifications
  • High school diploma or equivalent required. Associate's or Bachelor's degree preferred.
  • Minimum of 4 years of experience in a high-security environment (e.g., military, law enforcement, corporate SOC, or executive protection).
  • Preferred experience in an executive protection environment, corporate security, or estate security position.
  • Familiarity with standard security operating procedures and incident command Structures.
  • Excellent written and verbal communication skills.
  • Proficiency in security technology, including CCTV, intrusion detection systems, access control systems, and various communications platforms.
  • Must be proficient in Google Workspace.
  • Must possess or be able to obtain a valid state driver's license.
  • Possession of current CPR/First Aid/AED certification is required.
  • Candidates must be Colorado Residents, with a valid concealed carry permit.
  • Candidates must reside within a 30-minute drive from our Colorado Headquarters based in Longmont, Colorado.
  • Candidates must be proficient in the following small arms or an equivalent: Glock 19, M4 rifle, and M500 shotgun.

Physical Requirements
This role requires a high degree of alertness and the ability to respond physically to emergencies. The candidate must be able to:
  • Sit for extended periods while monitoring security systems.
  • Maintain a high level of physical fitness, including the ability to run short distances.
  • Maintain the ability to drag an unconscious adult person from a vehicle or building, perform CPR, and the ability to lift a minimum of 50 lbs.

This is a full-time position operating within a 24/7, 365-day Security Operations Center supporting Bison-01 and the Hybrid Family Office.
Compensation for this role is $37.50 per hour, which equates to approximately $78,000 annually based on full-time hours. Final compensation is part of a broader total rewards package that includes medical, dental, and vision coverage, paid time off, and participation in a 401(k) retirement plan.
The schedule follows a structured week-on, week-off rotation, consisting of 10-hour shifts during scheduled work weeks. To support continuous operations, operators rotate between day and night shifts every two months.
While the primary schedule is structured, flexibility is essential. Candidates must be available to work nights, weekends, and holidays as required and be willing to backfill shifts to ensure uninterrupted 24/7 coverage.
Benefits
  • Competitive salary commensurate with experience.
  • Medical benefits coverage for the employee and dependents.
  • Dental and Vision coverage.
  • Paid Time Off (PTO).
  • 401k retirement plan.

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