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Traffic Operations Center Operator Jobs (NOW HIRING)

AECOM

Operations Technician

Detroit, MI · On-site

The Operations Technician will support AECOM's team and their client in special event traffic ... Traffic Management Center Operator/Dispatcher experience strongly preferred. * Ability to ...

AECOM

Operations Technician

Detroit, MI

The Operations Technician will support AECOM's team and their client in special event traffic ... Traffic Management Center Operator/Dispatcher experience strongly preferred. * Ability to ...

AECOM

Operations Technician

Detroit, MI

The Operations Technician will support AECOM's team and their client in special event traffic ... Traffic Management Center Operator/Dispatcher experience strongly preferred. * Ability to ...

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Traffic Operations Center Operator information

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$45.5K

$102.9K

$141K

How much do traffic operations center operator jobs pay per year?

As of Jun 30, 2026, the average yearly pay for traffic operations center operator in the United States is $102,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,000.00 and $118,500.00 per year, depending on experience, location, and employer.

What does a Traffic Operations Center Operator do?

A Traffic Operations Center (TOC) Operator monitors and manages roadway conditions using surveillance cameras, sensors, and communication systems. They respond to incidents such as accidents, traffic congestion, and hazardous conditions by coordinating with emergency responders and updating traffic information systems. TOC Operators play a crucial role in ensuring road safety and efficient traffic flow by providing real-time information to drivers and assisting in the rapid clearance of incidents.

What are the main challenges Traffic Operations Center Operators face during high-traffic or emergency situations?

Traffic Operations Center Operators often encounter heightened pressure during peak traffic periods or emergencies, such as major accidents or inclement weather. In these situations, operators must quickly analyze incoming data, coordinate with law enforcement and field crews, and communicate real-time updates to the public—all while maintaining accuracy and composure. Effective multitasking, rapid decision-making, and strong communication skills are essential to manage these high-stress scenarios. Being detail-oriented and having a calm demeanor helps operators ensure public safety and smooth traffic flow even under challenging conditions.

What is the difference between Traffic Operations Center Operator vs Traffic Signal Technician?

AspectTraffic Operations Center OperatorTraffic Signal Technician
Required CredentialsHigh school diploma, certifications in traffic management systemsHigh school diploma, electrical or technical certifications
Work EnvironmentTraffic control centers, monitoring traffic flowField work installing and maintaining traffic signals
Employer & Industry UsageMunicipal traffic departments, transportation agenciesPublic works departments, traffic signal contractors

Traffic Operations Center Operators primarily monitor and manage traffic flow from control centers, while Traffic Signal Technicians focus on installing and maintaining traffic signals in the field. Both roles require technical knowledge and are essential for traffic management but differ in work environment and specific responsibilities.

What are the key skills and qualifications needed to thrive as a Traffic Operations Center Operator, and why are they important?

To thrive as a Traffic Operations Center Operator, you need a solid understanding of traffic management principles, incident response protocols, and typically a high school diploma or associate degree. Familiarity with traffic monitoring software, CCTV systems, and communication tools like radio dispatch is essential. Attention to detail, strong situational awareness, and effective communication are crucial soft skills for coordinating responses and relaying information. These competencies ensure the timely detection and management of traffic incidents, promoting roadway safety and efficient traffic flow.
More about Traffic Operations Center Operator jobs
What cities are hiring for Traffic Operations Center Operator jobs? Cities with the most Traffic Operations Center Operator job openings:
What are the most commonly searched types of Traffic Operations Center Operator jobs? The most popular types of Traffic Operations Center Operator jobs are:
What states have the most Traffic Operations Center Operator jobs? States with the most job openings for Traffic Operations Center Operator jobs include:
What job categories do people searching Traffic Operations Center Operator jobs look for? The top searched job categories for Traffic Operations Center Operator jobs are:
Traffic Operations Center Operator jobs near you
Infographic showing various Traffic Operations Center Operator job openings in the United States as of June 2026, with employment types broken down into 5% As Needed, 83% Full Time, 7% Part Time, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $102,947 per year, or $49.5 per hour.

Traffic Operations Center Operator/Controller

TrafficCast

Middleton, WI • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 6 days ago

Key responsibilities

  • Curate traffic incidents using cutting-edge technology.

  • Monitor and look for traffic data conflicts.

  • Edit construction records across the US and Canada.

Job description

Company Description
TrafficCast International, Inc. (http://www.trafficcast.com), a division of Iteris Inc, is a leading company in digital traffic information and service provision.
Based near Madison, WI, with satellite offices in Chicago, Atlanta, Philadelphia, Wilmington, DE, Irvine, CA, and Shanghai, China, TrafficCast is a real time traffic and mapping company providing innovative social and information-based mobile apps as well as software-as-a-service solutions to fortune 500 clients. Now covering over 880,000 miles of roadway, TrafficCast provides real-time and predictive road information derived from GPS tracking data, public sensors and reports of accidents, road works and weather. For the more granular data required by public agencies for planning and operations, TrafficCast's BlueToad is an advanced wireless device that directly computes travel times and vehicle behaviors from the detection of Bluetooth signals emanating from passing vehicles. Together these services provide navigation information for millions of drivers on a daily basis.
Job Description
Are you a reliable person who has a keen eye for detail? Like to look at maps and solve puzzles? We have just the job for you in our fast-growing company! TrafficCast International, a leader in the provision of digital traffic data, is seeking a Traffic Data Editor to support our Traffic Operations Center in Middleton, Wisconsin. Using cutting-edge technology, you'll be curating traffic incidents, looking for traffic data conflicts, and editing construction records across the US and Canada. The applicant must have a high school diploma, or equivalent, with experience using the Internet and with popular mapping applications such as Google Maps. Applicants should also have some basic knowledge of Microsoft Windows and Office, and be able to multitask in order to monitor different traffic sources.
This entry-level position may either be full or part-time depending on Company needs and employee availability. A strong candidate will be local to the Madison/Middleton area and have experience with either IT Helpdesk or data entry and reading maps. Experience with using mapping and traffic apps in daily life is a plus. Candidates from all backgrounds are encouraged to apply.
Our team is currently working remotely due to the COVID-19 pandemic. However, initial training for new hires will be provided either in-person on site at our office in Middleton, virtually, or a combination of both.
Please apply here: https://us61e2.dayforcehcm.com/CandidatePortal/en-US/iteris/Posting/View/179
Qualifications
Desired Skills:
  • Strong computer skills
  • Proficient use with Microsoft Windows and Office
  • Proficient use of Google Chrome web browser and Google Maps
  • Experience using traffic apps in daily life
  • Strong communication skills, verbally and written
  • Multitasking and attention to detail
  • Flexible schedule, ability to work weekends

Education and/or Experience
  • High School Diploma or equivalent
  • Prior help desk or data entry experience is preferred
  • Fluency in written Spanish a plus

Additional Information
Please apply at this link: https://us61e2.dayforcehcm.com/CandidatePortal/en-US/iteris/Posting/View/179
All your information will be kept confidential according to EEO guidelines.
Benefits for full-time employees include participation in the Company's retirement plan, bonus, medical, dental, life, LTD/STD, paid vacations/sick days/holidays, and advancement opportunities. Iteris is an equal opportunity employer.

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