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Toyota Service Manager Jobs (NOW HIRING)

Ressler Motor Company

Toyota Service Scheduler

Bozeman, MT · On-site

$19 - $22/hr

Description The Toyota Service Experience Coordinator is primarily responsible for reaching out to ... Adhere to pre-set phone scripts and make suggestions for improvements to management. ? Enter data ...

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Toyota Service Manager information

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$33K

$70K

$118.5K

How much do toyota service manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for toyota service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is the difference between Toyota Service Manager vs Toyota Service Advisor?

AspectToyota Service ManagerToyota Service Advisor
Primary RoleOversees service department operations, manages staff, and ensures customer satisfactionActs as the main point of contact for customers, explains repairs, and recommends services
Required CredentialsExperience in automotive service, leadership skills, possibly ASE certificationsCustomer service skills, knowledge of automotive repairs, often ASE certifications preferred
Work EnvironmentService department management, team supervision, administrative tasksCustomer interaction, sales, and service explanation in the service bay or office

While both roles are essential in a Toyota service department, the Service Manager focuses on operations and team management, whereas the Service Advisor primarily handles customer communication and service recommendations. Understanding these differences helps in choosing the right career path or job search focus within the automotive service industry.

More about Toyota Service Manager jobs
What cities are hiring for Toyota Service Manager jobs? Cities with the most Toyota Service Manager job openings:
What states have the most Toyota Service Manager jobs? States with the most job openings for Toyota Service Manager jobs include:
What job categories do people searching Toyota Service Manager jobs look for? The top searched job categories for Toyota Service Manager jobs are:
Toyota Service Manager jobs near you
Infographic showing various Toyota Service Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $69,971 per year, or $33.6 per hour.
Toyota of Springfield Service Manager

Toyota of Springfield Service Manager

JEFF WYLER AUTOMOTIVE FAMILY

Springfield, OH • On-site

Other

Posted 19 days ago

Job description

The Toyota Service Manager is responsible for overseeing all operations within the service department to ensure exceptional customer satisfaction, efficient workflow, profitability, and compliance with Toyota brand standards. This role leads service advisors, technicians, and support staff while maintaining high levels of quality, safety, and customer trust.

Operational Management

  • Manage daily service department operations, including scheduling, workflow, and productivity

  • Ensure repair orders are completed accurately, on time, and in compliance with Toyota standards

  • Monitor shop efficiency, technician productivity, and labor sales

  • Maintain proper staffing levels and technician skill alignment

  • Ensure a high level of customer satisfaction and CSI scores

  • Resolve customer complaints professionally and promptly

  • Promote a customer-first culture aligned with Toyota’s “Customer for Life” philosophy

  • Oversee service write-ups and ensure transparent communication

  • Develop and manage departmental budgets

  • Monitor key performance indicators (KPIs) such as ELR, hours per RO, and gross profit

  • Control expenses including labor, parts usage, and warranty administration

  • Maximize service and warranty profitability while maintaining compliance

  • Recruit, train, coach, and evaluate service advisors, technicians, and support staff

  • Conduct performance reviews and implement development plans

  • Promote a positive, safe, and productive work environment

  • Enforce dealership policies and procedures

  • Ensure accurate and timely submission of warranty claims

  • Maintain compliance with Toyota warranty policies and dealership procedures

  • Stay current on Toyota service bulletins, recalls, and technical updates

  • Ensure OSHA and dealership safety standards are followed

  • Implement Toyota Production System (TPS) and Toyota Service Management (TSM) best practices

  • Maintain a clean, organized, and efficient service department

  • Participate in Toyota training, audits, and dealership meetings

  • Support continuous improvement initiatives

  • 3–5 years of automotive service management experience (Toyota preferred)

  • Strong leadership and customer service skills

  • Solid understanding of automotive service operations and warranty processes

  • Proficiency with dealership management systems (e.g., Reynolds & Reynolds, CDK)

  • Valid driver’s license

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