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Tower Loans Jobs (NOW HIRING)

Customer Service Representative

Bastrop, LA · On-site

$12.75 - $17.25/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Customer Service Representative

Hattiesburg, MS

$15.75 - $21.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Customer Service Representative

Jefferson City, MO · On-site

$15.25 - $20.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Customer Service Representative

Meridian, MS

$15.75 - $21.25/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Customer Service Representative

Byram, MS

$13.75 - $18.75/hr

Join Our Team at Tower Loan We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would ...

Customer Service Representative

Springfield, IL

$15.75 - $21.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Customer Service Representative

Bunkie, LA · On-site

$13 - $17.75/hr

We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer ...

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Manager Trainee At Tower Loan, we're committed to developing future leaders! Our full-time Manager Development Program is designed to provide our Manager Trainees with the knowledge, skills, and ...

Manager Trainee At Tower Loan, we're committed to developing future leaders! Our full-time Manager Development Program is designed to provide our Manager Trainees with the knowledge, skills, and ...

Customer Service Representative

Richland, MS

$13.75 - $18.75/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Customer Service Representative

Sulphur, LA

$14.50 - $19.75/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Customer Service Representative

Bossier City, LA · On-site

$12 - $16.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Customer Service Representative

Lexington, MS · On-site

$15 - $20.50/hr

We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer ...

Customer Service Representative

Minden, LA

$13.25 - $18.25/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

Customer Service Representative

Indianola, MS · On-site

$14.75 - $20.25/hr

We would love to have you here! CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer ...

Customer Service Representative

Decatur, AL

$15 - $20.50/hr

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships ...

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Tower Loans information

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How much do tower loans jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for tower loans in the United States is $25.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.29 per hour, depending on experience, location, and employer.

What does a Tower Loan pay?

A Tower Loan employee's pay varies depending on the position, experience, and location. Typically, loan officers and related roles earn a base salary plus commissions or bonuses based on performance. Compensation often includes benefits such as health insurance and retirement plans.

What is the difference between Tower Loans vs Mortgage Loan Officer?

AspectTower LoansMortgage Loan Officer
Primary RoleProvides short-term personal loans and financial servicesAssists clients in obtaining mortgage loans for property purchase
Required CredentialsTypically no formal certification; may require licensing depending on stateRequires mortgage licensing (e.g., NMLS), certifications often preferred
Work EnvironmentBank branches, online platforms, retail locationsBank branches, mortgage companies, real estate offices
Industry UsageFinancial services, lendingReal estate, banking, mortgage lending

While Tower Loans focus on providing short-term personal loans and financial services, Mortgage Loan Officers specialize in helping clients secure long-term mortgage loans for property purchases. Both roles require financial knowledge, but Mortgage Loan Officers typically need specific licensing and work within real estate and banking sectors, whereas Tower Loans roles are more flexible in credentials and environment.

What are Tower Loans?

Tower Loans is a consumer finance company that provides personal loans to individuals for various purposes, such as debt consolidation, home improvements, or unexpected expenses. Established in 1936, Tower Loans operates across multiple states in the U.S. and specializes in installment loans with fixed payments. The company aims to offer quick and straightforward loan solutions, often catering to customers who may not qualify for traditional bank loans. Applicants can typically apply in person at local branches or online, and decisions are often made quickly. Tower Loans is known for its focus on customer service and helping clients meet their financial needs.

What are some common challenges faced by Loan Officers at Tower Loans, and how can they be managed effectively?

Loan Officers at Tower Loans often encounter challenges such as meeting sales targets, handling a high volume of loan applications, and ensuring compliance with lending regulations. Managing these demands requires strong organizational skills, effective communication with clients, and a thorough understanding of company policies. Proactively seeking feedback from managers and collaborating with team members can also help address client concerns efficiently and maintain high performance. Continuous learning about financial products and regulatory updates is key to succeeding in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Loan Officer at Tower Loans, and why are they important?

To thrive as a Loan Officer at Tower Loans, you need a solid understanding of lending practices, credit analysis, and financial documentation, usually supported by a high school diploma or relevant experience. Familiarity with loan origination software, CRM systems, and compliance regulations is commonly required. Strong interpersonal skills, active listening, and sales acumen help build trust with clients and close loans effectively. These skills are crucial for ensuring accurate loan processing, regulatory compliance, and positive customer relationships in a competitive financial services environment.

Is Lending Tower a legit loan company?

Lending Tower is a loan company that offers personal and payday loans, but it is not a traditional employer or job role. When considering employment or loans from such companies, it is important to verify their licensing and reviews to ensure legitimacy and reliability.

How much does a manager trainee make at Tower Loan?

A manager trainee at Tower Loan typically earns an average annual salary of around $40,000 to $50,000, depending on location and experience. The role often involves training in sales, customer service, and loan processing, with opportunities for advancement and increased compensation.

Is Tower Loan a legit company?

Tower Loan is a legitimate financial services company that offers personal installment loans. It is licensed and regulated by state authorities, and many employees work in customer service, collections, and loan processing roles. Job seekers should research specific positions and company reviews for more detailed information.
More about Tower Loans jobs
What cities are hiring for Tower Loans jobs? Cities with the most Tower Loans job openings:
What states have the most Tower Loans jobs? States with the most job openings for Tower Loans jobs include:
Infographic showing various Tower Loans job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $52,357 per year, or $25.2 per hour.
Customer Service Representative

Customer Service Representative

Tower Loan

Bastrop, LA • On-site

$12.75 - $17.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Tower Loan rating

6.3

Company rating: 6.3 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!
At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.
This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!
In the Role
  • Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
  • Receive and process payments in customer accounts.
  • Market to current, former, and potential customers to drive loan production.
  • Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
  • Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
  • Process loan applications and collect payments due.
  • Perform all other duties as assigned.

Required
  • High School Diploma or GED
  • Must have a valid driver's license and reliable vehicle

Preferred
  • Cash Handling, Sales, or Customer Service experience

Location: On-Site
The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.
Who We Are
Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!
Other team member benefits include:
  • Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
  • Up to 3% 401(k) Match
  • Paid Time Off (16 days per year after one full year, cash back for unused time)
  • Paid Holidays
  • Annual Raises and Performance Bonuses
  • Monthly Incentive and Employee Referral Bonuses
  • Participation in Charitable Campaigns

Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.
With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.
At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!
  • Discover more about our company and culture!
  • Read what our customers are saying about us!

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