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Tour Leader Jobs (NOW HIRING)

AMB Sports & Entertainment

Tour Ambassador

Atlanta, GA · On-site

Position Summary Our Tour Ambassadors are responsible for creating the ultimate experience for our ... Leadership skills * Organizational skills / Detail oriented * Capable of retaining large quantities ...

AEG

Tour Ambassador

Frisco, TX · On-site

Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality, and operations. Responsibilities: The Tour Ambassador will be a dynamic ...

Cemetery Tours LLC

Tour Host-PT

New Orleans, LA · On-site

The Tour Host is responsible for leading walking tours of St. Louis Cemetery No. 1 in New Orleans, delivering a blend of historical insight, cultural commentary, and guest engagement. This role ...

Marriott Vacations Worldwide

Job Profile MS1000 Job Title Tour Guide JOB SUMMARY As a Tour Guide, you will be responsible for ... Have licensed Team Leader review loan applications and financial documents with all customers.

AEG

Tour Guide

Philadelphia, PA · On-site

The Tour Guide holds the primary responsibility of delivering engaging tours to guests of Citizens ... Typical shifts include leading up to two 90-minute tours per day. * Must be available to work a ...

Boscov's

Group Tour Director

Reading, PA · On-site

Leadership ability and confidence in group settings * Problem-solving mindset - able to think on your feet and stay calm under pressure * Professional appearance and demeanor * Prior tour director ...

Boscov's

Group Tour Director

Harrisburg, PA · On-site

Leadership ability and confidence in group settings * Problem-solving mindset - able to think on your feet and stay calm under pressure * Professional appearance and demeanor * Prior tour director ...

Boscov's

Group Tour Director

Easton, PA · On-site

Leadership ability and confidence in group settings * Problem-solving mindset - able to think on your feet and stay calm under pressure * Professional appearance and demeanor * Prior tour director ...

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How much do tour leader jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for tour leader in the United States is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges Tour Leaders face in their day-to-day work?

Tour Leaders often encounter challenges such as managing group dynamics, adapting itineraries due to weather or logistical issues, and responding to unexpected emergencies. They must balance the diverse interests and expectations of travelers while ensuring schedules are maintained and safety protocols are followed. Successful Tour Leaders are proactive problem-solvers who can maintain a positive atmosphere even during stressful situations. This adaptability not only keeps tours running smoothly but also enhances the overall experience for guests.

What are the key skills and qualifications needed to thrive in the Tour Leader position, and why are they important?

To thrive as a Tour Leader, you need strong destination knowledge, organizational skills, and often fluency in more than one language, typically supported by relevant tourism or hospitality training. Familiarity with booking and itinerary management software, as well as certifications in first aid or CPR, are commonly required. Outstanding interpersonal skills, resilience, and the ability to handle unexpected situations help set top performers apart in this role. These abilities ensure smooth, enjoyable tours and create safe, memorable experiences for diverse groups of travelers.

What is a Tour Leader job?

A Tour Leader is responsible for guiding and managing groups of travelers on organized tours, ensuring a smooth, enjoyable, and informative experience. They coordinate logistics, provide insights about destinations, handle unexpected issues, and ensure the safety and well-being of the group. Tour Leaders often work for travel companies or as freelancers, leading tours domestically or internationally. Strong communication, problem-solving, and leadership skills are essential for success in this role.

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Tour Leader jobs near you
Tour Ambassador

Tour Ambassador

AMB Sports & Entertainment

Atlanta, GA • On-site

Part-time

Posted 7 days ago

Job description

Position Summary
Our Tour Ambassadors are responsible for creating the ultimate experience for our fans at Mercedes-Benz Stadium. We go above and beyond to exceed their expectations in customer service, selection of engaging brands, display of merchandise, attention to detail, creating hype and storytelling/educating through Stadium Tours.
If you have a passion for great service, an outgoing personality, enjoy working in teams and strive to create relationships with students and fans, this is the place for you! We primarily host students throughout the week and private groups. In addition, throughout the year, we provide unique experiences with community members, fans, and students.
The Tour Ambassador reports to the Senior Manager, Tour Operations & Education Programs and is a part-time position based out of Mercedes-Benz Stadium in downtown Atlanta, GA.
Roles and Responsibilities
  • Provide exceptional customer service to Mercedes-Benz Stadium visitors
  • Welcome each visitor and serve them as they begin the tour
  • Always maintain a professional image and pleasant demeanor
  • Be knowledgeable about all parts of the facility that are on the tour route and in the script.
  • Facilitate a group getting through the facility in a safe and effective way
  • Work with fellow team members to keep tour route monitored in an effective manner
  • Learn which tours are available on a day to day basis
  • Communicate with team mates and supervisors via 2-way radio
  • Ensure safety of all visitors
  • Other duties as assigned

Qualifications/Skills and Education Requirements
  • Works well with students and youth
  • Organizing teams, such as youth sports or volunteer groups
  • Interpersonal skills to build positive relationships with team members and educators
  • Leadership skills
  • Organizational skills / Detail oriented
  • Capable of retaining large quantities of information and facts
  • Charismatic personality and ability to story tell
  • Accountability
  • Able to communicate effectively; including the ability to receive and deliver detailed instructions
  • 1+ year experience in customer service or youth / education industry
  • Ability to pass a background/drug test
  • High School Diploma or above

Physical Requirements
  • Ability to stand (for long periods), sit, use of hands to handle, or feel, reach with hands and arms
  • Ability to lift and/ or move up to 25 pounds
  • Specific vision abilities required by this job include close vision and distance vision

Environmental Working Conditions:
  • The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

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