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Toll Collection Jobs (NOW HIRING)

Ferrovial

Toll Operations Analyst

Manassas, VA

Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...

ITR Concession Co LLC

Toll Supervisor I

Angola, IN · On-site

Community, Actions, Reliability, Excellence and Safety (CARES). • Level 1(including General): o Manage Traffic Management/Customer Service/Roadside Toll Collection System. o Manager Plaza ...

ITR Concession Co LLC

Toll Supervisor I

Angola, IN · On-site

Community, Actions, Reliability, Excellence and Safety (CARES). • Level 1(including General): o Manage Traffic Management/Customer Service/Roadside Toll Collection System. o Manager Plaza ...

ITR Concession Co LLC

Toll Supervisor I

Angola, IN · On-site

Community, Actions, Reliability, Excellence and Safety (CARES). • Level 1(including General): o Manage Traffic Management/Customer Service/Roadside Toll Collection System. o Manager Plaza ...

ITR Concession Co LLC

Toll Supervisor I

Angola, IN · On-site

Community, Actions, Reliability, Excellence and Safety (CARES). • Level 1(including General): o Manage Traffic Management/Customer Service/Roadside Toll Collection System. o Manager Plaza ...

ITR Concession Co LLC

Toll Supervisor I

Hammond, IN · On-site

Community, Actions, Reliability, Excellence and Safety (CARES). • Level 1(including General): o Manage Traffic Management/Customer Service/Roadside Toll Collection System. o Manager Plaza ...

ITR Concession Co LLC

Toll Supervisor I

Hammond, IN · On-site

Community, Actions, Reliability, Excellence and Safety (CARES). • Level 1(including General): o Manage Traffic Management/Customer Service/Roadside Toll Collection System. o Manager Plaza ...

ITR Concession Co LLC

Toll Supervisor I

Angola, IN · On-site

Community, Actions, Reliability, Excellence and Safety (CARES). • Level 1(including General): o Manage Traffic Management/Customer Service/Roadside Toll Collection System. o Manager Plaza ...

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How much do toll collection jobs pay per hour?

As of May 31, 2026, the average hourly pay for toll collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Toll Collector, and why are they important?

To thrive as a Toll Collector, you need basic math skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic toll collection systems, cash registers, and point-of-sale (POS) systems is typically required. Excellent customer service, patience, and strong communication skills help in interacting effectively with diverse motorists and handling stressful situations. These skills ensure accurate transactions, efficient traffic flow, and positive customer experiences at toll booths.

What are some common challenges faced by toll collectors, and how can they be managed effectively?

Toll collectors often face challenges such as handling high traffic volumes during peak hours, managing transactions efficiently, and dealing with difficult or impatient drivers. Effective communication skills and a calm demeanor are essential for managing stressful situations. Additionally, familiarity with electronic toll collection systems and strict adherence to cash handling procedures help ensure accuracy and reduce errors. Most organizations provide thorough training and support to help toll collectors succeed in their roles.

What are toll collectors and what do they do?

Toll collectors are workers responsible for collecting fees from drivers who use certain roads, bridges, or tunnels. They typically work at toll booths, where they accept cash, electronic payments, or verify prepaid passes. In addition to collecting tolls, they may provide directions, issue receipts, and answer questions from motorists. Some toll collectors also help maintain records of transactions and report any irregularities. Their role is essential in generating revenue for road maintenance and infrastructure projects.

What is the difference between Toll Collection vs Toll Booth Attendant?

AspectToll CollectionToll Booth Attendant
CredentialsMay require a high school diploma or equivalent; some positions need basic cashier trainingHigh school diploma or equivalent; cashier training often preferred
Work EnvironmentTypically stationed at toll plazas, operating electronic or manual toll systemsStationed at toll booths, interacting directly with drivers and collecting tolls
Employer & IndustryTransportation agencies, toll authorities, highway managementTransportation agencies, toll operators, highway authorities
Job Search & ComparisonOften searched alongside toll booth attendant, focusing on toll collection roles

Both Toll Collection and Toll Booth Attendant roles involve managing toll payments at highway points. Toll Collection may include operating electronic systems and handling cash or digital payments, while Toll Booth Attendants often focus on direct customer interaction and manual toll collection. The roles overlap in credentials and work environment, but Toll Collection can also encompass administrative tasks related to toll systems.

More about Toll Collection jobs
What cities are hiring for Toll Collection jobs? Cities with the most Toll Collection job openings:
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Toll Collection jobs near you
Infographic showing various Toll Collection job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, 25% Full Time, 64% Part Time, and 7% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $41,672 per year, or $20 per hour.

Toll Supervisor I

Indiana Toll Road Concession Company LLC

Angola, IN

Full-time

Posted yesterday

Job description

ITRCC is dedicated to delivering outstanding customer service that is built around our core values: Community, Actions, Reliability, Excellence, and Safety. Spanning 157 miles, across northern Indiana, ITRCC implements our core values to offer a safer and more efficient way of commuting.
Why we're different: ITRCC's efficiency relies on our team members; at the ITRCC you won't just be part of a company, you will be part of a family who respects their members and strives to cultivate sustainability. We are actively involved in the community and care for the wellbeing of our team members. We understand the importance of work/life balance while offering hybrid schedules for flexibility and productivity.
Summary:
Responsible for traffic management at assigned toll plazas to ensure efficient flow of traffic.
Relationships:
• Directly reports to the Toll Operations Assistant Area Manager.
• Works directly with other Toll Operations staff and Supervisors from other departments within ITRCC.
Responsibilities:
• General:
o Performs all tasks safely, complies with all internal and external safety requirements, supports ITRCC's safety culture, attends all
safety training, and completes all compliance trainings as required by ITRCC.
o Upholds ITRCC's core values: Community, Actions, Reliability, Excellence and Safety (CARES).
• Level 1(including General):
o Manage Traffic Management/Customer Service/Roadside Toll Collection System.
o Manager Plaza Operations (Master Fund Verifications, Breaks, Gate Replacements, Trouble Tickets, etc).
o Perform administrative Tasks (Scheduling, Payroll, Training and Development, Safety Compliance, Recaps, weekly and monthly reporting, , etc.)
o Use Communications - Written and Verbal, Radio Usage, Cross-Department Reporting.
o Interact with customers professionally and efficiently.
o Utilize company vehicles and assist in maintenance schedule and regular inspections of vehicle conditions.
o Perform general office housekeeping.
o Ensuring the safety of all toll collectors.
o Ensure plaza configurations are accurate at all times and performs and logs routine plaza checks.
o Monitor transactions and payment types via Remote Console.
o Serve as liaison between the TMC and field to report disabled vehicles and / or incidents.
o Observe for safety issues and
Qualifications:
• High school diploma/ GED
• Must have proven organization skills.
• Must possess effective communication skills both written and orally.
• Must possess the knowledge and skill necessary to effectively perform on the job training for new hires.
• Knowledge and experience in Microsoft Word, Excel, and Outlook
• Ability to apply company policies in a consistent manner with the best interest of the company in mind.
• Must possess the ability to manage in a fast-paced high stress environment while providing a high level of customer focus.
• Must be able to lift and carry weights up to 50 lbs. along with other physical duties involving pushing, pulling and lifting.
• Must possess and maintain a valid driver's license.
Qualifications: (required)
• Basic computer skills
• Ability to read and comprehend documents
• Strong problem-solving skills
• Ability to communicate effectively in both written and verbal form
• Valid driver's license
Desirable Experience:
• Level 1: 1-2 years of relevant work experience
Working Conditions:
• This position requires: (Frequent est. 5 hrs per shift)
• Heavy: Standing, Walking and Sitting
• Heavy: Talking and Hearing
• Medium Physical Effort
• Heavy Computer usage
• Working area is inside and outside.
• Heavy phone and radio usage.

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