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Toll Collection Jobs in Texas (NOW HIRING)

Accenture

Tolling Industry Management Consultant

Austin, TX · On-site

$70K - $205K/yr

... toll collection equipment), and customer service operations Bonus Points If: * Bachelor's degree * You have consulting or advisory experience in a transportation or tolling context * Demonstrated ...

Accenture

Tolling Industry Management Consultant

Dallas, TX · On-site

$70K - $205K/yr

... toll collection equipment), and customer service operations Bonus Points If: * Bachelor's degree * You have consulting or advisory experience in a transportation or tolling context * Demonstrated ...

Accenture

Tolling Industry Management Consultant

Austin, TX · On-site

$70K - $205K/yr

... toll collection equipment), and customer service operations Bonus Points If: * Bachelor's degree * You have consulting or advisory experience in a transportation or tolling context * Demonstrated ...

TransCore

QA Specialist

Houston, TX

Summary The QA Specialist will perform auditing, via visual examination, analysis and documentation, of Roadside Toll Collection Systems (RTCS). Auditing is a critical step in the quality management ...

TransCore

QA Specialist

Houston, TX · On-site

Summary The QA Specialist will perform auditing, via visual examination, analysis and documentation, of Roadside Toll Collection Systems (RTCS). Auditing is a critical step in the quality management ...

TransCore

Technician II

Houston, TX

$33K - $43K/yr

Experience with electronic toll collection systems, RFID, ANPR, or traffic control devices is highly desirable. * Advanced troubleshooting and repair skills for both hardware and software.

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All JobsToll Collection JobsToll Collection Jobs in Texas

Toll Collection information

See Texas salary details

$9

$18

$28

How much do toll collection jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for toll collection in Texas is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $21.49 per hour, depending on experience, location, and employer.

What are toll collectors and what do they do?

Toll collectors are workers responsible for collecting fees from drivers who use certain roads, bridges, or tunnels. They typically work at toll booths, where they accept cash, electronic payments, or verify prepaid passes. In addition to collecting tolls, they may provide directions, issue receipts, and answer questions from motorists. Some toll collectors also help maintain records of transactions and report any irregularities. Their role is essential in generating revenue for road maintenance and infrastructure projects.

What are some common challenges faced by toll collectors, and how can they be managed effectively?

Toll collectors often face challenges such as handling high traffic volumes during peak hours, managing transactions efficiently, and dealing with difficult or impatient drivers. Effective communication skills and a calm demeanor are essential for managing stressful situations. Additionally, familiarity with electronic toll collection systems and strict adherence to cash handling procedures help ensure accuracy and reduce errors. Most organizations provide thorough training and support to help toll collectors succeed in their roles.

What are the key skills and qualifications needed to thrive as a Toll Collector, and why are they important?

To thrive as a Toll Collector, you need basic math skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic toll collection systems, cash registers, and point-of-sale (POS) systems is typically required. Excellent customer service, patience, and strong communication skills help in interacting effectively with diverse motorists and handling stressful situations. These skills ensure accurate transactions, efficient traffic flow, and positive customer experiences at toll booths.

What is the difference between Toll Collection vs Toll Booth Attendant?

AspectToll CollectionToll Booth Attendant
CredentialsMay require a high school diploma or equivalent; some positions need basic cashier trainingHigh school diploma or equivalent; cashier training often preferred
Work EnvironmentTypically stationed at toll plazas, operating electronic or manual toll systemsStationed at toll booths, interacting directly with drivers and collecting tolls
Employer & IndustryTransportation agencies, toll authorities, highway managementTransportation agencies, toll operators, highway authorities
Job Search & ComparisonOften searched alongside toll booth attendant, focusing on toll collection roles

Both Toll Collection and Toll Booth Attendant roles involve managing toll payments at highway points. Toll Collection may include operating electronic systems and handling cash or digital payments, while Toll Booth Attendants often focus on direct customer interaction and manual toll collection. The roles overlap in credentials and work environment, but Toll Collection can also encompass administrative tasks related to toll systems.

What are popular job titles related to Toll Collection jobs in Texas? For Toll Collection jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Toll Collection jobs in Texas look for? The top searched job categories for Toll Collection jobs in Texas are:
What cities in Texas are hiring for Toll Collection jobs? Cities in Texas with the most Toll Collection job openings:
Toll Collection jobs near you
Infographic showing various Toll Collection job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,824 per year, or $18.7 per hour.
Toll Collection Operations Manager

Toll Collection Operations Manager

Perdue, Brandon, Fielder, Collins and Mott L.L.P.

Houston, TX • On-site

Full-time

Posted 21 days ago

Job description

Overview We are a law firm specializing in high-volume toll and traffic-related collections on behalf of governmental agencies. We are seeking a Senior Toll Collection Operations Manager with extensive industry experience to lead, optimize, and scale our toll collections operations. This individual will oversee portfolio performance, operational strategy, compliance management, and recovery initiatives while serving as a key point of contact for clients and internal teams.
The ideal candidate will bring strong leadership capabilities, deep knowledge of toll and traffic collections, and a proven track record of improving operational efficiency, staff performance, and recovery rates across large-scale portfolios.
About the Firm:
Established in Amarillo, Texas in 1970, Perdue Brandon Fielder Collins & Mott LLP ("Perdue Brandon") is one of the oldest law firms providing collection services and related legal representation to government entities. Our clients include school districts, cities, counties, hospital districts, appraisal districts and other governmental entities. Perdue Brandon continues to grow and currently has 15 primary offices in Texas and multiple satellite locations in Texas, Oklahoma, and Florida servicing clients in nine states.
For more information on our Firm, please visit our website at .
Key Responsibilities
  • Lead end-to-end operations for large-scale toll collections portfolios, from account onboarding through resolution.
  • Develop and execute strategies to maximize recovery rates.
  • Oversee and optimize high-volume workflows, including contact campaigns, complaints, disputes, reporting and quality assurance/quality control protocols.
  • Ensure full compliance with all client requirements, applicable laws and regulations, including FDCPA and state-specific requirements.
  • Analyze portfolio performance, identify trends, and implement data-driven process improvements.
  • Manage, mentor, and scale operations staff; establish performance metrics, performance goals and accountability standards.
  • Partner with legal teams on complex accounts, disputes, and litigation readiness.
  • Evaluate and improve systems, vendor relationships, and operational infrastructure.

Qualifications
  • 3-10+ years of experience in collections, with direct experience in tolling strongly preferred.
  • Proven track record of managing high-volume collection portfolios, improving recovery performance and optimizing collection operations.
  • Deep understanding of regulatory and compliance requirements in collections environment.
  • Experience working within or alongside law firms, collection agencies, or government contractors.
  • Strong leadership experience, including team management and process ownership.
  • Advanced analytical skills; comfortable using data to drive operational decisions.
  • Excellent client-facing communication and stakeholder management skills.

Preferred Experience
  • Direct experience with tolling authorities, DOTs, or government collection programs.
  • Familiarity with skip tracing, enforcement mechanisms, and escalation strategies in the collection environment.
  • Experience implementing or optimizing collections/case management systems.
  • Experience optimizing high volume collection operations.
  • Background in scaling operations or building processes in a growing environment.

What Success Looks Like
  • Measurable improvement in the effectiveness of collection operations through enhanced operational processes, improved individual staff performance, and increased recovery rates across portfolios.
  • Scalable, efficient operations with clear processes and accountability.
  • Strong client relationships and retention.
  • Full compliance with all client requirements, applicable laws and regulations, including FDCPA and state-specific requirements.
  • A team that is reliable, operates independently and consistently meets performance targets, and instills confidence is Tolls management.

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