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Toll Collection Jobs in Chicago, IL (NOW HIRING)

Install, configure, maintain, and repair toll collection equipment, lane controllers, networking devices, CCTV systems, and RF equipment * Perform advanced hardware installations, cable terminations ...

Determines equipment malfunction to locate the source of trouble and make repairs or adjustments on toll collection equipment including Automatic Toll Payment Machines (ATPMs), Automatic Ticket ...

Maintenance Technician

Lisle, IL · On-site

$27 - $33/hr

Toll collection systems * Military Electronics fields such as Avionics, Communication, etc. * PC/Server Service * RFID System Service * Security and Surveillance System Service Benefits We offer a ...

Maintenance Technician

Lisle, IL · On-site

$27 - $33/hr

Toll collection systems * Military Electronics fields such as Avionics, Communication, etc. * PC/Server Service * RFID System Service * Security and Surveillance System Service Benefits We offer a ...

Armed Messenger

Chicago, IL · On-site

$16.25 - $20.50/hr

... gas, tolls, parking) * Career advancement * Casual environment focused on teamwork. Job responsibilities: * Visiting assigned route of small business retail locations * Collection activity of ...

Project Engineer III

Chicago, IL · On-site

$49 - $70/hr

GIS and field data collection tools experience is a plus Preferred Qualifications: * Prior ... Working knowledge of local, state (IDOT, Tollway), and federal design and construction standards

Project Engineer III

Chicago, IL · On-site

$49 - $70/hr

GIS and field data collection tools experience is a plus Preferred Qualifications: * Prior ... Working knowledge of local, state (IDOT, Tollway), and federal design and construction standards

Project Engineer III

Chicago, IL · On-site

$49 - $70/hr

GIS and field data collection tools experience is a plus Preferred Qualifications: * Prior ... Working knowledge of local, state (IDOT, Tollway), and federal design and construction standards

Project Engineer

Schaumburg, IL · On-site

$97K - $117K/yr

With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of ... Manage data collection and feedback process for projects. * Monitors processes for compliance with ...

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Toll Collection information

See Chicago, IL salary details

$10

$20

$31

How much do toll collection jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for toll collection in Chicago, IL is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.75 per hour, depending on experience, location, and employer.

What is a toll collector?

Toll collectors are workers responsible for collecting fees from drivers who use certain roads, bridges, or tunnels. They typically work at toll booths, where they accept cash, electronic payments, or verify prepaid passes. In addition to collecting tolls, they may provide directions, issue receipts, and answer questions from motorists. Some toll collectors also help maintain records of transactions and report any irregularities. Their role is essential in generating revenue for road maintenance and infrastructure projects.

What are the key skills and qualifications needed to thrive as a toll collector?

To thrive as a Toll Collector, you need basic math skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic toll collection systems, cash registers, and point-of-sale (POS) systems is typically required. Excellent customer service, patience, and strong communication skills help in interacting effectively with diverse motorists and handling stressful situations. These skills ensure accurate transactions, efficient traffic flow, and positive customer experiences at toll booths.

What are some common challenges faced by toll collectors, and how can they be managed effectively?

Toll collectors often face challenges such as handling high traffic volumes during peak hours, managing transactions efficiently, and dealing with difficult or impatient drivers. Effective communication skills and a calm demeanor are essential for managing stressful situations. Additionally, familiarity with electronic toll collection systems and strict adherence to cash handling procedures help ensure accuracy and reduce errors. Most organizations provide thorough training and support to help toll collectors succeed in their roles.

What is the difference between Toll Collection vs Toll Booth Attendant?

AspectToll CollectionToll Booth Attendant
CredentialsMay require a high school diploma or equivalent; some positions need basic cashier trainingHigh school diploma or equivalent; cashier training often preferred
Work EnvironmentTypically stationed at toll plazas, operating electronic or manual toll systemsStationed at toll booths, interacting directly with drivers and collecting tolls
Employer & IndustryTransportation agencies, toll authorities, highway managementTransportation agencies, toll operators, highway authorities
Job Search & ComparisonOften searched alongside toll booth attendant, focusing on toll collection roles

Both Toll Collection and Toll Booth Attendant roles involve managing toll payments at highway points. Toll Collection may include operating electronic systems and handling cash or digital payments, while Toll Booth Attendants often focus on direct customer interaction and manual toll collection. The roles overlap in credentials and work environment, but Toll Collection can also encompass administrative tasks related to toll systems.

How to become a toll collector?

To become a toll collector, candidates typically need a high school diploma or equivalent and must pass a background check. Training is often provided on the job, focusing on customer service, cash handling, and operating toll collection equipment. Some positions may require basic math skills and the ability to work flexible hours or shifts.

Is a toll collection a government job?

Toll collection jobs are often government positions, especially when working for state or local transportation agencies managing toll roads. However, some toll collection roles are contracted to private companies, so employment may be with a government agency or a private contractor depending on the employer. Certification in cash handling and customer service skills are commonly required.
Infographic showing various Toll Collection job openings in Chicago, IL as of August 2026, with employment types broken down into 83% Full Time, and 17% Temporary. Highlights an 100% In-person job distribution, with an average salary of $42,929 per year, or $20.6 per hour.

Toll Equipment Technician III

CAI

Portage, IN • On-site

$31.40/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago


Job description

Toll Equipment Technician III

Req number:

R8361

Employment type:

Full time

Worksite flexibility:

OnsiteWho we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

We are looking for a motivated Toll Equipment Technician III ready to take us to the next level! If you have advanced troubleshooting expertise, strong networking and electronics knowledge, and experience with fiber optics, RF, and toll collection systems, and are looking for your next career move, apply now.

Job Description

We are looking for a Toll Equipment Technician III to serve as the lead technical expert responsible for advanced diagnostics, installation, maintenance, and support of toll collection equipment and integrated systems. This position will troubleshoot complex system issues, provide technical leadership and training to technicians, and support the reliability and performance of tolling infrastructure. This position will be a full-time contract, and onsite in Portage, IN.

What You'll Do

  • Serve as the technical lead and escalation point for complex toll equipment and system issues

  • Perform advanced diagnostics, troubleshooting, and root cause analysis across integrated tolling, networking, server, and software systems

  • Install, configure, maintain, and repair toll collection equipment, lane controllers, networking devices, CCTV systems, and RF equipment

  • Perform advanced hardware installations, cable terminations, and system upgrades involving coaxial, CAT5, and fiber optic cabling

  • Configure and troubleshoot Windows, Unix, and Linux-based tolling systems and network devices

  • Interpret wiring schematics, network diagrams, and system architecture documentation to support maintenance and upgrades

  • Develop and oversee preventative maintenance programs to maximize equipment performance and minimize downtime

  • Train and mentor technicians on advanced troubleshooting techniques, new equipment, and operational procedures

  • Support installation, testing, and commissioning activities for new and existing tolling sites

  • Manage inventory and recommend spare parts requirements based on maintenance trends and failure analysis

  • Maintain accurate documentation in incident management and inventory management systems

  • Participate in project initiatives, system improvement efforts, and technical team meetings

  • Participate in after-hours on-call rotation and respond to critical system issues as required

  • Perform other duties as assigned

What You'll Need

Required:

  • Associate's degree in Information Systems Technology, Electronics, Computer Science, or a related field, or equivalent combination of education and experience

  • Experience in electronic equipment maintenance, toll systems, intelligent transportation systems (ITS), or a related technical field

  • Advanced knowledge of electronic systems, computer networks, network protocols, and computer hardware repair

  • Advanced knowledge of fiber optic systems, testing, and troubleshooting

  • Advanced knowledge of radio frequency (RF) systems and antenna technologies

  • Advanced knowledge of CCTV systems, video management platforms, and IP camera systems

  • Knowledge of SCADA systems and industrial control systems

  • Ability to read and interpret complex wiring diagrams, schematics, network topology diagrams, and technical documentation

  • Experience troubleshooting integrated hardware, software, and networking environments

  • Strong written and verbal communication skills

  • Strong leadership, mentoring, and technical training abilities

  • Ability to manage multiple priorities and collaborate effectively across departments

  • Valid driver's license with the ability to maintain driving privileges

  • Ability to work assigned shifts and participate in an emergency on-call rotation

  • Ability to lift up to 50 pounds

  • Ability to work at heights up to 30 feet

Preferred:

  • Bachelor's degree in Information Systems Technology, Electronics, Computer Science, or a related discipline

  • Industry certifications such as CompTIA A+, CompTIA Network+, or equivalent technical certifications

  • Fiber optic certification

  • Experience with toll collection systems, revenue collection equipment, or other complex automated transportation systems

  • Experience leading technical projects and mentoring technical staff

  • Experience with facilities maintenance and environmental monitoring systems

Physical Demands

  • Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

  • Ability to work at heights up to 30 feet

  • Ability to lift and carry up to 50 pounds

  • Ability to operate electronic diagnostic and testing equipment

  • Ability to sit, stand, walk, bend, climb, and move throughout toll facilities and equipment locations

  • Ability to conduct repetitive computer-based tasks using a keyboard, mouse, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

$31.40 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.