Be the face and smile of the toll collection operations requiring individual service * Classify and collect proper toll amounts from motorists traveling through the toll lane * Make changes, issue ...
Be the face and smile of the toll collection operations requiring individual service * Classify and collect proper toll amounts from motorists traveling through the toll lane * Make changes, issue ...
Field Systems Technician
Manassas, VA · On-site
$19.75 - $27/hr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Field Systems Technician
Manassas, VA · On-site
$19.75 - $27/hr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Field Systems Technician
Manassas, VA · On-site
$19.75 - $27/hr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Field Systems Technician
Manassas, VA · On-site
$19.75 - $27/hr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Field Systems Technician
Manassas, VA · On-site
$19.75 - $27/hr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Field Systems Technician
Manassas, VA · On-site
$19.75 - $27/hr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Toll Collector -2nd Shift
Chesapeake, VA · On-site
$15.69/hr
Prepare daily collection reports. Maintain a clean and organized toll booth and work area. Order supplies as needed. Perform other duties as assigned. Qualifications High school diploma or GED. At ...
Toll Collector -2nd Shift
Chesapeake, VA · On-site
$15.69/hr
Prepare daily collection reports. Maintain a clean and organized toll booth and work area. Order supplies as needed. Perform other duties as assigned. Qualifications High school diploma or GED. At ...
Field Systems Maintenance Tech - Trainer
Manassas, VA · On-site
$55K - $60K/yr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Field Systems Maintenance Tech - Trainer
Manassas, VA · On-site
$55K - $60K/yr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Field Systems Maintenance Tech - Trainer
Manassas, VA · On-site
$40/hr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Field Systems Maintenance Tech - Trainer
Manassas, VA · On-site
$40/hr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
ITS Project Manager
Fairfax, VA · On-site
$140K - $180K/yr
Projects will include a wide range of Intelligent Transportation Systems (ITS) and Electronic Toll Collection (ETC) design projects for clients in both the mid-Atlantic regional and throughout the ...
ITS Project Manager
Fairfax, VA · On-site
$140K - $180K/yr
Projects will include a wide range of Intelligent Transportation Systems (ITS) and Electronic Toll Collection (ETC) design projects for clients in both the mid-Atlantic regional and throughout the ...
ITS Project Manager
Fairfax, VA · On-site +1
$140K - $180K/yr
Projects will include a wide range of Intelligent Transportation Systems (ITS) and Electronic Toll Collection (ETC) design projects for clients in both the mid-Atlantic regional and throughout the ...
ITS Project Manager
Fairfax, VA · On-site +1
$140K - $180K/yr
Projects will include a wide range of Intelligent Transportation Systems (ITS) and Electronic Toll Collection (ETC) design projects for clients in both the mid-Atlantic regional and throughout the ...
Traffic Management Center Operator
Manassas, VA · On-site
$26 - $28/hr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Traffic Management Center Operator
Manassas, VA · On-site
$26 - $28/hr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Traffic Management Center Operator
Manassas, VA · On-site
$28/hr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Traffic Management Center Operator
Manassas, VA · On-site
$28/hr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Roadway Maintenance Technician - Trainer
Manassas, VA · On-site
$40/hr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Roadway Maintenance Technician - Trainer
Manassas, VA · On-site
$40/hr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
May provide consultation during one or more phases of toll revenue collection system and operations life cycle from assessing current state to planning for the future. Provides assistance and manages ...
May provide consultation during one or more phases of toll revenue collection system and operations life cycle from assessing current state to planning for the future. Provides assistance and manages ...
Health, Safety & Environmental Manager
Manassas, VA · On-site
$101K - $129K/yr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Health, Safety & Environmental Manager
Manassas, VA · On-site
$101K - $129K/yr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Health, Safety & Environmental Manager
Manassas, VA · On-site
$101K - $129K/yr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Health, Safety & Environmental Manager
Manassas, VA · On-site
$101K - $129K/yr
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Human Resources Generalist
Manassas, VA · On-site
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Human Resources Generalist
Manassas, VA · On-site
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Once completed, the project will include three toll-free general-purpose lanes in each direction and two express lanes in each direction with a state-of-the-art open-road electronic toll collection ...
Toll Collection information
What is a toll collector?
Toll collectors are workers responsible for collecting fees from drivers who use certain roads, bridges, or tunnels. They typically work at toll booths, where they accept cash, electronic payments, or verify prepaid passes. In addition to collecting tolls, they may provide directions, issue receipts, and answer questions from motorists. Some toll collectors also help maintain records of transactions and report any irregularities. Their role is essential in generating revenue for road maintenance and infrastructure projects.
How to become a toll collector?
To become a toll collector, candidates typically need a high school diploma or equivalent and must pass a background check. Training is usually provided on the job, focusing on customer service, cash handling, and operating toll collection equipment. Some positions may require basic math skills and the ability to work flexible hours or shifts.
What are some common challenges faced by toll collectors, and how can they be managed effectively?
Toll collectors often face challenges such as handling high traffic volumes during peak hours, managing transactions efficiently, and dealing with difficult or impatient drivers. Effective communication skills and a calm demeanor are essential for managing stressful situations. Additionally, familiarity with electronic toll collection systems and strict adherence to cash handling procedures help ensure accuracy and reduce errors. Most organizations provide thorough training and support to help toll collectors succeed in their roles.
What are the key skills and qualifications needed to thrive as a toll collector?
To thrive as a Toll Collector, you need basic math skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic toll collection systems, cash registers, and point-of-sale (POS) systems is typically required. Excellent customer service, patience, and strong communication skills help in interacting effectively with diverse motorists and handling stressful situations. These skills ensure accurate transactions, efficient traffic flow, and positive customer experiences at toll booths.
Is a toll collection a government job?
Toll collection jobs are often government positions, especially when working for state or local transportation agencies managing toll roads. However, some toll collection roles are contracted to private companies, so employment may be with a government agency or a private firm. Job requirements typically include basic math skills and the ability to operate electronic toll systems or cash registers.
What is the difference between Toll Collection vs Toll Booth Attendant?
| Aspect | Toll Collection | Toll Booth Attendant |
|---|---|---|
| Credentials | May require a high school diploma or equivalent; some positions need basic cashier training | High school diploma or equivalent; cashier training often preferred |
| Work Environment | Typically stationed at toll plazas, operating electronic or manual toll systems | Stationed at toll booths, interacting directly with drivers and collecting tolls |
| Employer & Industry | Transportation agencies, toll authorities, highway management | Transportation agencies, toll operators, highway authorities |
| Job Search & Comparison | Often searched alongside toll booth attendant, focusing on toll collection roles |
Both Toll Collection and Toll Booth Attendant roles involve managing toll payments at highway points. Toll Collection may include operating electronic systems and handling cash or digital payments, while Toll Booth Attendants often focus on direct customer interaction and manual toll collection. The roles overlap in credentials and work environment, but Toll Collection can also encompass administrative tasks related to toll systems.
What are popular job titles related to Toll Collection jobs in Virginia? For Toll Collection jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Toll Collection jobs in Virginia look for? The top searched job categories for Toll Collection jobs in Virginia are:
TTEC rating
5.6
Based on 201 frontline employees who took The Breakroom Quiz
409th of 481 rated business services
Job description
Job Details
Your potential has a place here with TTECs award-winning employment experience. As a Toll Collector working onsite in Richmond, VA, youll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!
This position requires you to reside within30 milesof Richmond, VA.
What Youll be Doing
Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, youll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, Youll
- Be the face and smile of the toll collection operations requiring individual service
- Classify and collect proper toll amounts from motorists traveling through the toll lane
- Make changes, issue receipts and write insufficient fund slips
- Complete operations reports and balance cash deposits at end of shift
What You Bring to the Role
- Your pleasant and customer service-oriented manner
- High school diploma or equivalent
- Current valid Virginia drivers license
- Cash handling experience on a computerized system
- Work shifts that will likely include weekends
Physical Requirements of the Role
- Ability to safely walk across toll lanes and climb/descend stairs while carrying up to 30 pounds
- Ability to walk long distances
- Ability to determine vehicle classification by visual inspection
Accommodation requests will be reviewed on a case-by-case basis and the specific circumstances.
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- $17.50 per hour and performance bonus opportunities, benefits you'd expect, and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.
A Bit More About Your Role
Were committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that cant be taught a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every dayand it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Location/Division Chesterfield Court House, Chesterfield, VA Job Requisition 04DC5Apply now Save job Saved
About TTEC
Sourced by ZipRecruiter
Industry
Business management consulting
Company size
10,000+ Employees
Headquarters location
Englewood, CO, US
Year founded
1982