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Toll Collection Jobs (NOW HIRING)

TTEC

Toll Collector

Chesterfield, VA · On-site

Be the face and smile of the toll collection operations requiring individual service * Classify and collect proper toll amounts from motorists traveling through the toll lane * Make changes, issue ...

ITR Concession Co LLC

Toll Supervisor I

Hammond, IN · On-site

Community, Actions, Reliability, Excellence and Safety (CARES). • Level 1(including General): o Manage Traffic Management/Customer Service/Roadside Toll Collection System. o Manager Plaza ...

ITR Concession Co LLC

Toll Supervisor I

Angola, IN · On-site

Community, Actions, Reliability, Excellence and Safety (CARES). • Level 1(including General): o Manage Traffic Management/Customer Service/Roadside Toll Collection System. o Manager Plaza ...

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Toll Collection information

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How much do toll collection jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for toll collection in the United States is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $23.08 per hour, depending on experience, location, and employer.

What jobs pay $2000 a day?

In toll collection, high-paying roles such as toll operations managers or consultants can sometimes earn around $2,000 per day, especially with extensive experience or specialized skills. These positions often require leadership, technical knowledge, or oversight of large-scale toll systems and may involve long hours or project-based work.

What are toll collectors and what do they do?

Toll collectors are workers responsible for collecting fees from drivers who use certain roads, bridges, or tunnels. They typically work at toll booths, where they accept cash, electronic payments, or verify prepaid passes. In addition to collecting tolls, they may provide directions, issue receipts, and answer questions from motorists. Some toll collectors also help maintain records of transactions and report any irregularities. Their role is essential in generating revenue for road maintenance and infrastructure projects.

How much do toll booth collectors make?

Toll booth collectors typically earn an average hourly wage of around $12 to $15, which equates to approximately $25,000 to $31,000 annually for full-time work. Wages can vary based on location, experience, and employer, and the job often requires basic math skills and the ability to operate electronic toll collection equipment.

How to become a Toll Collector?

To become a toll collector, candidates typically need a high school diploma or equivalent and must pass a background check. On-the-job training is usually provided, and skills in customer service and basic math are beneficial; some positions may require the ability to operate electronic toll collection equipment. Employment often involves working in toll booths or electronic systems at highway entrances or bridges.

What are some common challenges faced by toll collectors, and how can they be managed effectively?

Toll collectors often face challenges such as handling high traffic volumes during peak hours, managing transactions efficiently, and dealing with difficult or impatient drivers. Effective communication skills and a calm demeanor are essential for managing stressful situations. Additionally, familiarity with electronic toll collection systems and strict adherence to cash handling procedures help ensure accuracy and reduce errors. Most organizations provide thorough training and support to help toll collectors succeed in their roles.

How much do toll collectors make?

Toll collectors typically earn an average hourly wage of around $13 to $15, which equates to approximately $27,000 to $31,000 annually for full-time work. Pay can vary based on experience, location, and whether the position is unionized or requires additional skills such as operating electronic toll systems.

What are the key skills and qualifications needed to thrive as a Toll Collector, and why are they important?

To thrive as a Toll Collector, you need basic math skills, attention to detail, and a high school diploma or equivalent. Familiarity with electronic toll collection systems, cash registers, and point-of-sale (POS) systems is typically required. Excellent customer service, patience, and strong communication skills help in interacting effectively with diverse motorists and handling stressful situations. These skills ensure accurate transactions, efficient traffic flow, and positive customer experiences at toll booths.

What is the difference between Toll Collection vs Toll Booth Attendant?

AspectToll CollectionToll Booth Attendant
CredentialsMay require a high school diploma or equivalent; some positions need basic cashier trainingHigh school diploma or equivalent; cashier training often preferred
Work EnvironmentTypically stationed at toll plazas, operating electronic or manual toll systemsStationed at toll booths, interacting directly with drivers and collecting tolls
Employer & IndustryTransportation agencies, toll authorities, highway managementTransportation agencies, toll operators, highway authorities
Job Search & ComparisonOften searched alongside toll booth attendant, focusing on toll collection roles

Both Toll Collection and Toll Booth Attendant roles involve managing toll payments at highway points. Toll Collection may include operating electronic systems and handling cash or digital payments, while Toll Booth Attendants often focus on direct customer interaction and manual toll collection. The roles overlap in credentials and work environment, but Toll Collection can also encompass administrative tasks related to toll systems.

More about Toll Collection jobs
What cities are hiring for Toll Collection jobs? Cities with the most Toll Collection job openings:
What states have the most Toll Collection jobs? States with the most job openings for Toll Collection jobs include:
What job categories do people searching Toll Collection jobs look for? The top searched job categories for Toll Collection jobs are:
Toll Collection jobs near you
Infographic showing various Toll Collection job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 100% Physical job distribution, with an average salary of $41,672 per year, or $20 per hour.

Seasonal Toll Collector

Skyway Concession Company

Chicago, IL • On-site

$15 - $16.20/hr

Temporary

Posted 15 days ago

Job description

About the Skyway

Built by the City of Chicago in 1958, the Chicago Skyway Toll Bridge (“Skyway”) is a 7.8-mile toll road connecting the Indiana Toll Road to the Dan Ryan Expressway on Chicago’s South Side. A key feature of the Skyway is the half-mile-long steel truss “High Bridge,” which spans the Calumet River and Calumet Harbor—an important route for industrial shipping. The bridge’s main span is 650 feet long and provides 125 feet of vertical clearance.

  • Our Vision: To be the best operational toll road project in the United States, recognized for delivering exceptional value to our customers, partners, and community through operational excellence and sustainable long-term performance.
  • Our Mission: Our mission is simple: Provide the safest, most time-efficient, convenient, and reliable highway to and through Chicago.

Position Summary

At Skyway Concession Company LLC (SCC), we are guided by our core values: Safety, Ownership, Collaboration, Integrity & Stewardship, and Innovation. We look for team members who demonstrate these values every day. The Toll Collector reports to the Tolling Shift Supervisor and is responsible for safely and efficiently processing vehicles traveling through the Skyway by collecting tolls and assisting customers. This role requires following established procedures, handling cash accurately, and using sound judgment to address unusual situations in the lane. Errors can impact operations, financial accuracy, and customer experience. Work is performed primarily in a toll booth, with exposure to weather, noise, and vehicle fumes. This role requires standing for extended periods, reaching and turning while handling transactions, and occasionally walking between lanes to assist customers or adjust assignments. The position can be fast-paced and stressful during high traffic volumes and requires strong focus and manual dexterity.

Essential Functions (Duties and Responsibilities)

  • Provide courteous and professional customer service to motorists
  • Collect tolls accurately and provide correct change
  • Ensure proper vehicle classification and axle counts
  • Open, operate, and close traffic lanes following procedures
  • Monitor safety and security conditions and take appropriate action
  • Record and report all toll transactions accurately
  • Count and reconcile cash drawers at the start and end of each shift
  • Deposit cash in designated toll plaza safes
  • Complete daily reports and required documentation
  • Keep traffic lanes clear and safe when logging in and out of terminals
  • Follow procedures for emergencies, oversized vehicles, and unusual situations
  • Resolve issues such as unpaid tolls, misclassifications, and payment problems
  • Assist customers with credit card transactions and electronic tolling issues
  • Provide directions and share current road condition information
  • Enter accurate data into lane terminals
  • Respond quickly and effectively in emergency situations
  • Perform other duties as assigned

Qualifications (Knowledge, Skills, Abilities (KSA), and Competencies)

  • High school diploma, GED, or equivalent experience
  • 1–2 years of customer service, positive and professional customer-focused attitude, and experience in toll collection and cashiering
  • Cash-handling experience and the ability to follow cash-handling procedures accurately
  • Familiarity with electronic toll systems (e.g., I-Pass)
  • Strong communication and interpersonal skills
  • Ability to remain calm and professional under pressure
  • Ability to make quick, sound decisions in emergencies
  • Knowledge of local roads and directions
  • Strong attention to detail in completing reports and forms. Strong communication, teamwork, and problem-solving skills
  • Dependable, safety-focused, and detail-oriented
  • Experience in conflict resolution and de-escalation

Work Environment and Physical Demands

This position is primarily performed in a toll booth and outdoor environment. Employees must regularly stand, communicate, and use equipment to process transactions.

  • May require standing for long periods and walking between lanes
  • Occasional lifting up to 25 pounds
  • Exposure to weather, traffic noise, and fumes
  • Reasonable accommodation may be provided for individuals with disabilities

Risk, Health, Safety, Environment & Quality

All employees are expected to support SCC’s commitment to safety, environmental responsibility, and regulatory compliance. This includes following safety procedures, reporting hazards immediately, and contributing to a safe and secure workplace.

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