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Timeshare Opc Jobs (NOW HIRING)

Westgate Resorts

OPC Employees

Gatlinburg, TN · On-site

Company Description Westgate Resorts is the largest privately held timeshare company in the world ... As a Westgate Resorts Marketing Greeter (OPC - Off Property Consultant) you will be the frontline ...

Westgate Resorts

OPC Employees

Gatlinburg, TN · On-site

Company Description Westgate Resorts is the largest privately held timeshare company in the world ... As a Westgate Resorts Marketing Greeter (OPC - Off Property Consultant) you will be the frontline ...

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Timeshare Opc information

What is the difference between Timeshare Opc vs Timeshare Sales Agent?

AspectTimeshare OpcTimeshare Sales Agent
Required CredentialsCustomer service skills, sales experienceSales certifications, customer service skills
Work EnvironmentOffice, call center, or on-site at resortsResort locations, sales offices
Industry UsageCustomer retention, lead generationDirect sales, closing deals
Common Search/ComparisonCustomer service roles in timeshare industrySales roles in timeshare industry

Timeshare Opc and Timeshare Sales Agent roles both operate within the timeshare industry but focus on different aspects. Opc roles emphasize customer service and lead management, while Sales Agents focus on direct sales and closing deals. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What are the main challenges faced by a Timeshare OPC when generating leads, and how can they be overcome?

Timeshare OPCs (Off Premises Contacts) often face challenges such as dealing with frequent rejections, attracting qualified prospects, and maintaining motivation in a fast-paced environment. Success in this role typically requires excellent communication skills, persistence, and adaptability to quickly engage potential customers. Building rapport, understanding customer needs, and staying positive despite setbacks can help OPCs improve their lead conversion rates. Team support and ongoing training also play important roles in overcoming these challenges.

What are timeshare OPCs?

Timeshare OPCs, or Off Property Contacts, are marketing professionals who work to attract potential customers to attend timeshare presentations or sales tours. They usually engage with tourists in high-traffic areas such as resorts, airports, or popular attractions, offering incentives like free gifts, discounted tickets, or meals in exchange for attending a timeshare presentation. Their primary goal is to generate qualified leads for the timeshare sales team by encouraging visitors to learn more about vacation ownership opportunities.

What are the key skills and qualifications needed to thrive as a Timeshare OPC (Off Premise Contact), and why are they important?

To thrive as a Timeshare OPC, you need strong sales abilities, excellent communication skills, and a high school diploma or equivalent. Familiarity with CRM systems and lead management tools is often required to track prospects and appointments. Outstanding interpersonal skills, resilience, and persuasive techniques help you build rapport quickly and handle rejection effectively. These skills are crucial for attracting qualified leads, maximizing conversions, and meeting sales targets in a competitive environment.
More about Timeshare Opc jobs
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What states have the most Timeshare Opc jobs? States with the most job openings for Timeshare Opc jobs include:
What job categories do people searching Timeshare Opc jobs look for? The top searched job categories for Timeshare Opc jobs are:
Timeshare Opc jobs near you
Marketing Representative Lead OPC

Marketing Representative Lead OPC

Hilton Grand Vacations

Honolulu, HI

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Ready to take the next step in your career? As a Marketing Representative Lead Off Property Contact (OPC), you’ll expand your impact by achieving results, supporting your team, and elevating the guest experience.

This role will build on your current expertise to generate qualified leads, book sales presentations, and mentor Marketing Representatives. Lead Marketing Representatives are key partners to leadership and model HGV values every day.

To support your growth from the start, we offer new Team Members a $2,500 incentive guarantee per month for up to 6 months, giving you the runway to build confidence and develop your skills.

Why Team Members Love Working With Us

We are proud to provide full‑time Team Members with an industry‑leading benefits package, including:

  • Compensation: $19.00 per hour, plus commission and bonuses governed by a compensation plan.
  • Day One Medical Coverage: Medical, dental, and vision insurance starting your first day.
  • Paid Time Off: Vacation, sick time, and paid parental leave.
  • Financial Benefits: 401(k) with company match, life insurance, and an employee stock purchase program.
  • Career Growth & Development: Tuition reimbursement for job‑related degrees and certifications.
  • Exclusive Travel Perks: Team Member discounts, travel programs, and resort benefits.

Hilton Grand Vacations has earned four out of five stars for work‑life balance and family‑friendly benefits and is recognized by Newsweek as one of America’s Greatest Workplaces for Parents & Families.

Schedule Details:

Marketing Representatives work a flexible schedule, which includes weekends and holidays, based on guest travel patterns and business needs. Shift vary between the hours of 6:30 AM–9:30 PM.

As a Lead Marketing Representative OPC, you will be responsible for:

  • Promotion of booking eligible vacation ownership presentations, previews and the sale of mini-vacation packages to on-site guests and visitors.
  • Generate leads and book qualified sales presentations for prospective Hilton Grand Vacations Owners, Club Members and other qualified customers at off-property locations.
  • Provide customer/concierge services and arranging island activities to all guests projecting a professional company image.
  • Assist in the implementation and tracking of current and future marketing programs, according to the standards of integrity adhered to by the Hilton Corporation.
  • Mentoring and training of new and current Marketing Representatives.
  • Resource and first point of contact for Marketing Representative day to day questions and/or concerns.
  • Sharing insights and opportunities to Marketing Management and partnering on improvements.
  • Handling sophisticated Customer/Guest related issues or concerns.
  • Serving as a role model for Marketing Representatives to demonstrate HGV’s values and expectations for interactions with Guests and other Team Members.

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

  • Ability to work a flexible schedule including weekends and holidays.
  • Proficiency in English, speaking, reading, writing.
  • High school diploma or equivalent.
  • 2 years confirmed customer service experience.
  • Intermediate computer proficiency with knowledge and efficiency in computer database systems such as ATCO, VOICE, Salesforce, GoConcierge or similar systems.
  • Thorough understanding of the island with ability to explain activities, restaurants, and destinations throughout the island.
  • Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone.
  • Self-motivated and results oriented with excellent communication & verbal presentation skills with the ability to persuade others and overcome objections.
  • Ability to multi-task and balance priorities.
  • Proven track record to sign-up guests for timeshare sales presentations over the phone.
  • 1-year proven sales, sales related marketing, concierge, or optional tour and activity sales experience.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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