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Tier It Support Jobs (NOW HIRING)

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

Irvine, CA Working hours: 8am-5pm Duration:4 Months Experience:2-4 years Role Summary As an IT Support Specialist, you will provide Tier 1 / Tier 2 support for end users across hardware, software ...

BAE Networks

Be Seen First

IT Support Engineer -- Tier 1

Troy, MI · On-site

$40K - $50K/yr

As a Tier 1 IT Support Engineer, you'll be the first voice our clients hear when something needs fixing. Working from our Troy office and taking calls in our support queue, you'll handle incoming ...

Peraton

Tier 2 IT Support Technician

Washington, DC · On-site

$66K - $106K/yr

Responsibilities Position Summary Peraton is seeking a highly motivated and detail-oriented Tier 2 IT Support Technician to provide onsite and remote technical support for a federal government ...

mcw

IT Support Tech

Tucson, AZ

$20.25 - $28/hr

The IT Support Technician provides comprehensive technical support across the organization ... Deliver Tier 1-2 support for internal users across multiple sites. * Resolve a broad range of ...

Addison Group

IT Support

Dallas, TX · On-site

Job Title: IT Support Engineer Work Model: On-site, 5 days a week Salary Expectations: $75-$110K max + performance-based bonus Team: Small IT team Notes: This is a backfill position for an IT Support ...

Mondo

IT Support Engineer

Somerville, MA · On-site

$41 - $44/hr

Job Title: IT Support Engineer Location-Type: Hybrid (Somerville, MA - 3 Days Onsite) Start Date Is ... Provide Tier 1 and Tier 2 technical support, resolving approximately 50 support tickets per month

ARO International

Corporate IT Support

Kansas City, MO · On-site

$21 - $28.75/hr

Job Openings >> Corporate IT Support Corporate IT Support Summary Title: Corporate IT Support ID ... Tier 1 support position * Customer Service Skills, on the phone or in writing * Experience with ...

GCyber

IT Support Technician (Tier 2)

Arlington, VA · On-site

$24.50 - $33.75/hr

GCyber is seeking an IT Support Technician, to support a high profile DISA customer in the Pentagon. You will be working with a team to provide end user support relative to software, hardware, and ...

New

Buffalo Bills

Provide Tier 1 and Tier 2 technical support for organizational staff. * Install, configure ... Provide onsite IT support for all home games, concerts, special events, and other venue activities.

Buffalo Bills

NY · On-site

Provide Tier 1 and Tier 2 technical support for organizational staff. * Install, configure ... Provide onsite IT support for all home games, concerts, special events, and other venue activities.

Buffalo Bills

IT Support Specialist

Orchard Park, NY · On-site

Provide Tier 1 and Tier 2 technical support for organizational staff. * Install, configure ... Provide onsite IT support for all home games, concerts, special events, and other venue activities.

TeamLogic IT

Senior IT Technician

West Palm Beach, FL · On-site

$70K - $95K/yr

We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team, specializing in providing top-tier IT support to Small to Medium-sized businesses. The ideal candidate ...

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Tier It Support information

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$14

$25

$37

How much do tier it support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for tier it support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

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What states have the most Tier It Support jobs?

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IT - Support Tier 1 - Herb Chambers

Worcester, MA • On-site

asburyauto
Automobile Dealers • 10K+ employees
Learn more about asburyautoexternal

$30 - $33/hr

Full-time

Posted 25 days ago

Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

Job description

Automotive IT Support - Tier 1 
$30.00 - $33.00 per Hour + Weekly Pay + Comprehensive Benefits

(Wage is comprised of base salary and % of department profit to be determined as part of pay plan). The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, ect.

 
 
Location: Worcester Market (Auburn - Westborough)
 
Overview/Job Summary  
The IT Support Tier I Technician is responsible for providing IT end user support and software, hardware and network assistance. Relies on experience and judgment as well as pre-established Policies, Processes and Procedures to identify, research and resolve technical problems presented through Level I, II and III IT Help Desk tickets. Possesses a strong generalist, IT technical skill set.  
 
Duties/Responsibilities 
  • Troubleshoots and resolves trouble tickets related to provisioning with all applications 
  • Triages Level II and Level III Incident and Service Request tickets  
  • Troubleshoots and resolves incident tickets related to technical difficulties with hardware, software, and the network  
  • Documents, tracks and monitors incidents and Service requests to ensure a timely resolution 
  • Resolves Level I incident and service request tickets 
  • Validates with internal customers the incident or service request has been resolved and update the ITSM ticketing system 
  • Interface effectively with IT infrastructure, security, applications management, database and government personnel 
  • Communicates effectively with IT team and dealership personnel 
  • Actively contribute to IT Continual Service Improvement efforts 
  • Ability to complete multiple simultaneous project and support tasks in a timely manner 
  • Resolves access issues in accordance with policy 
  • Collaborates with IT to resolve access/setup standard profiles 
  • Verifies issue resolution on the customer’s behalf 
  • Verifies with the customer that the issue has been resolved and update the ticketing system 
  • Interfaces with IT Tier I and II personnel 
  • Communicates progress and issues in a timely manner 
  • Actively contributes to ongoing process improvement 
  • Performs other related duties to benefit the mission/vision of the organization 
 
Education & Experience 
  • Strong communication, time management, organization, interpersonal skills 
  • Strong analytical, problem solving and technical troubleshooting skills 
  • 5+ Years IT customer support/help desk experience 
  • Working Knowledge of ITIL v3 Foundations Methodology 
  • Working knowledge of MS operating systems and applications 
  • Cisco Call Manager experience a plus 
  • Automotive Software experience a plus 

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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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