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Tier 2 Systems Administrator Jobs (NOW HIRING)

Morris Business Solutions

Level 2 Systems Administrator

Duncan, SC · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join Our Dynamic Team as a Level 2 Systems Administrator at Morris Business Solutions!About Morris Business Solutions: At Morris Business Solutions, we are more than just a company; we are a family ...

Dcode Talent LLC

System Administrator 3

Richmond, VA · On-site

Monitor systems and respond to alerts and operational issues * Provide Tier 2/3 support for ... Administer backup and recovery solutions * Perform and validate backup and restore testing

iNovex Information Systems

Systems Administrator 2

Aurora, CO · On-site

$147K - $177K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Brief Tier 1 and Tier 2 support. UNIX and Windows operating systems RealmOne was built on the ... The Level 2 System Administrator shall possess the following capabilities: * Provide support for ...

Base-2 Solutions, LLC

Systems Administrator 4

Dayton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Systems Administrator * Required Security Clearance: Top Secret/SCI with CI Polygraph ... Provide ticket-based Tier 1/Tier 2 problem identification, diagnosis, and resolution. * Provide ...

Base-2 Solutions, LLC

Systems Administrator 4

Dayton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Systems Administrator * Required Security Clearance: Top Secret/SCI with CI Polygraph ... Provide ticket-based Tier 1/Tier 2 problem identification, diagnosis, and resolution. * Provide ...

Dairy.com

Tier II Systems Engineer

Elkhorn, WI

Administer Microsoft Windows Server: Account Management, File Management, Active Directory ... Provide Tier II desktop, server, networking and application support, troubleshoot and resolve high ...

Dairy.com

Tier II Systems Engineer

Elkhorn, WI · On-site

Administer Microsoft Windows Server: Account Management, File Management, Active Directory ... Provide Tier II desktop, server, networking and application support, troubleshoot and resolve high ...

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Tier 2 Systems Administrator information

See salary details

$41K

$88.9K

$137.5K

How much do tier 2 systems administrator jobs pay per year?

As of Aug 17, 2026, the average yearly pay for tier 2 systems administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is a Tier 2 systems administrator?

Tier 2 Systems Administrators are IT professionals who handle more complex technical issues that cannot be resolved by Tier 1 support staff. They are responsible for troubleshooting and resolving problems related to network systems, servers, and software, often requiring deeper technical expertise. Their duties typically include monitoring system performance, managing user permissions, and performing system updates and backups. They act as an escalation point for issues that require advanced technical knowledge, ensuring smooth operation of an organization’s IT infrastructure.

How does a Tier 2 systems administrator typically interact with Tier 1 and Tier 3 support teams?

As a Tier 2 Systems Administrator, you will often act as a bridge between Tier 1 support, which handles basic issues, and Tier 3 experts, who resolve complex or specialized problems. You'll receive escalated tickets from Tier 1, provide more in-depth troubleshooting, and only escalate to Tier 3 when issues require advanced expertise. Strong communication and documentation are crucial, as you'll need to clearly relay technical information both up and down the support chain to ensure efficient problem resolution and knowledge sharing.

What are the key skills and qualifications needed to thrive as a Tier 2 systems administrator, and why are they important?

To thrive as a Tier 2 Systems Administrator, you need a solid background in computer networking, operating systems (Windows and Linux), and troubleshooting, often supported by a relevant degree or certifications like CompTIA Network+ or Microsoft Certified Solutions Associate (MCSA). Proficiency with ticketing systems, remote management tools, and monitoring software is typically required. Strong analytical thinking, effective communication, and customer service skills are crucial for resolving escalated technical issues and interacting with users. These abilities ensure efficient problem resolution, minimize downtime, and support business continuity in complex IT environments.

What is the difference between Tier 2 Systems Administrator vs Tier 2 Network Technician?

AspectTier 2 Systems AdministratorTier 2 Network Technician
CertificationsCompTIA Server+, Microsoft Certified Solutions Associate (MCSA)CompTIA Network+, Cisco CCNA
Work EnvironmentServer management, OS troubleshooting, system upgradesNetwork troubleshooting, hardware setup, cabling
Employer & Industry UsageIT departments, data centers, enterprise environmentsTelecom, internet service providers, corporate networks

The main difference is that Tier 2 Systems Administrators focus on managing and troubleshooting servers and operating systems, while Tier 2 Network Technicians specialize in network hardware and connectivity issues. Both roles require technical certifications and work in IT environments, but their daily tasks and expertise areas differ.

More about Tier 2 Systems Administrator jobs

What job categories do people searching Tier 2 Systems Administrator jobs look for?

The top searched job categories for Tier 2 Systems Administrator jobs are:

Tier 2 Systems Administrator jobs near you
Infographic showing various Tier 2 Systems Administrator job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $88,927 per year, or $42.8 per hour.

Systems Administrator (Tier 2 Desktop Support)

WILLIAM C BROWN INC (WCBinc)

Springfield, VA • On-site

Full-time

Re-posted 5 hours ago

Job description

WCBinc is looking for a Systems Administrator (Tier 2 Desktop Support) to join our team to support our intelligence customer activities in Springfield, VA. Job Description:The Tier 2 Desktop Support Technician provides Deskside IT Service support to the UDS End User Devices deployed at NCE. End user device equipment consists of workstations (thin and thick clients), monitors, KVMs, print, fax and scan devices, secure tablets and laptops, VoIP devices, Desktop VTCs (DVTCs), removable media, and associated accessories.

The individual will fulfil Installation, Move, Add, Change, and Disposal (IMACD) service requests, and support the completion of special projects. Primary Responsibilities:Provide support for implementation, maintenance, and incident troubleshooting of IT systemsManage hardware in all stages including unpacking and setup of end user devicesResolve IT incidents from cradle to grave, working close with engineering teams and other ISP Contractor Stakeholders when IT issues require Tier 3 escalation or have dependencies external to the UDS contractInstall application software on end user device workstations via scripted install packagesInventory management of UDS deployed software and end user devicesNetwork and locally attached printersAssist users in accessing and using IT systemsProvide user education and training in basic hardware and software functionsCreate and maintain documentation and SOPs to train new employeesUtilization of a ServiceNow based ticketing database to track, update and resolve break/fix incident tickets and in fulfilling new requests submitted and tracked as Demands and RITMsIdentify and execute process improvements and other enhancements that improve operational efficiency.

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