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Level 2 Systems Administrator Jobs (NOW HIRING)

EOA Technologies LLC

Job Type Full-time Description EOA Technologies is seeking a Systems Administrator on one of our ... IAT Level 2 Certification * Experience with AWS (desired), intermediate Linux, Windows 10/11 ...

EOA Technologies LLC

Job Type Full-time Description EOA Technologies is seeking a Systems Administrator on one of our ... IAT Level 2 Certification * Tean (10) years' experience as a SA in programs and contracts of ...

The Birchmere Group

The Level 2 System Administrator shall possess the following capabilities ... Provide support for implementation, troubleshooting and maintenance of IT systems. * Manage the ...

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Level 2 Systems Administrator information

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$41K

$88.9K

$137.5K

How much do level 2 systems administrator jobs pay per year?

As of Jul 28, 2026, the average yearly pay for level 2 systems administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Level 2 Systems Administrator, and why are they important?

To thrive as a Level 2 Systems Administrator, you need solid knowledge of operating systems (Windows, Linux), networking fundamentals, troubleshooting, and typically an associate’s or bachelor’s degree in IT or related certifications like CompTIA, Microsoft, or Cisco. Proficiency with tools such as Active Directory, virtualization platforms (e.g., VMware), and ticketing systems is essential. Strong analytical thinking, effective communication, and the ability to prioritize tasks under pressure are standout soft skills for this role. These skills are critical for resolving technical issues efficiently, minimizing downtime, and ensuring reliable IT infrastructure support.

What is the difference between Level 2 Systems Administrator vs Level 1 Systems Administrator?

AspectLevel 2 Systems AdministratorLevel 1 Systems Administrator
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or basic certifications
Work EnvironmentHandles more complex issues, supports multiple systems, often in mid-sized organizationsPerforms basic troubleshooting, supports end-users, typically in small organizations
ResponsibilitiesMaintains servers, manages network configurations, escalates complex problemsPerforms routine maintenance, assists with user support, documents issues

The main difference between a Level 2 Systems Administrator and a Level 1 Systems Administrator lies in their experience, responsibilities, and complexity of tasks. Level 2 Administrators handle more advanced issues, support larger systems, and require more certifications, whereas Level 1 Administrators focus on basic support and routine tasks.

What are some common challenges faced by Level 2 Systems Administrators, and how can they be addressed?

Level 2 Systems Administrators often encounter complex technical issues that go beyond basic troubleshooting, such as diagnosing network outages or resolving server performance problems. They may also need to balance multiple support tickets while maintaining system uptime and security. Effective time management, strong communication skills with both technical and non-technical colleagues, and proactive documentation are key strategies for addressing these challenges. Additionally, staying updated with the latest technologies and best practices helps Level 2 admins provide efficient solutions and advance in their careers.

What are Level 2 Systems Administrators?

Level 2 Systems Administrators, also known as Tier 2 Sysadmins, are IT professionals responsible for handling intermediate technical support and system maintenance tasks. They serve as a second line of defense, troubleshooting and resolving issues that are escalated from Level 1 support staff. Their duties often include managing servers, user accounts, network infrastructure, and ensuring system security and stability. They possess deeper technical knowledge than entry-level support and may also assist with system upgrades and documentation. Overall, Level 2 Systems Administrators play a vital role in maintaining smooth IT operations within an organization.
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Level 2 Systems Administrator jobs near you
Infographic showing various Level 2 Systems Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $88,927 per year, or $42.8 per hour.
Level 2 Systems Administrator

Level 2 Systems Administrator

InfiNet Solutions

Omaha, NE

Full-time

Posted 11 days ago

Job description

Job Summary:

Systems Administrators are knowledgeable in all the most common and popular networking technologies. In addition to strong technical aptitudes, this person is typically intermediate level. This person will demonstrate that they have the necessary soft skills to be a point of contact with clients. This person is a good communicator and a person who can manage well when the client presents an issue and needs guidance. This person should be prompt and/or understand the importance of communicating with clients. This person should be skillful at pre-project/work-briefings with each client on each project. This person should then be able to execute with a high degree of success in integrating and/or solving problems in environments rich in Windows Server, Exchange, IIS, VPN's, firewalls, backup systems and more.

Essential Duties:

  • Meet daily time entry standards
  • Ability to provide generally accurate time estimates for how long a task will take
  • Complete required documentation (time entries, tickets, walkthroughs, etc.)
  • Assist in small projects
  • Assist Sr. Administrators on larger projects
  • Ability to quickly learn new technologies through the use of self-study materials and intuition and begins to effectively research problems on their own
  • Start refining the necessary soft skills to be a point of contact with clients
  • Understands that the success of individuals is measured by the success of their teams
  • Takes direction from Administrators/Senior Administrators/Managers
  • Takes ownership of tasks and follows through to ensure complete resolution
  • Takes a personal interest in, and responsibility for, quality of work they perform or are associated with

Other Duties:

Performs any other related duties as assigned by the Managed Services Team Lead, Service Manager, President, or any other appropriate administrator

Job Specifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Minimum Qualifications (Knowledge, Skills and/or Abilities Required)

Understands how to troubleshoot basic network issues. Can find and utilize the Event Log to look for issues. Can troubleshoot hardware issues with workstations. Can create and share documents from a server location and apply basic permissions. Has the knowledge to access network resources (Printers, shares, network storage). Use VSS and Datto to restore files and folders. Attained a workstation level certification. Understands how a server processes DNS and DHCP requests. Uses basic PowerShell items. Deploy Allworx phone to remote users.

It is preferred that this person will have at least 2 years of quality (MSP) experience to the position and is assumed to master the role after 3-7 years in the position.

It is expected that this person will exhibit the necessary soft skills to be able to be a point of contact with clients as well as possess the ability to effectively research problems on their own.

Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution (i.e. -- Susie can't print).

Advancement Opportunities:

Advancement can be attained by hitting objectives on the Learning plan, completing business objectives, performing job duties, and getting buy in from the team.

Working Conditions and Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Must have the ability to sit for extended periods of time; exhibit manual dexterity to dial a telephone, to enter data into a computer terminal; to see and read a computer screen and printed material with or without vision aids; hear and understand speech at normal levels and on the telephone; speak in audible tones so that others may understand clearly in person and on the telephone; ability to understand and follow oral and written instructions; physical ability to lift up to 25 pounds. *

* The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Duties are normally performed in an office environment.

Employment Type: FULL_TIME

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