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Level 2 Systems Administrator Jobs (NOW HIRING)

RIVIDIUM

System Administrator ? Level II

Quantico, VA

RiVidium Inc. is seeking a skilled System Administrator ? Level II to provide advanced technical ... Experience supporting secure or mission-critical enterprise systems within Federal or Department of ...

DataTek

IT - Systems Administrator Level 2

Mesa, AZ · On-site

$50K - $70K/yr

IT Level 2 Technician Systems Administrator | Mesa, AZ | Full-Time, On-Site | Mon-Fri, 8:00am-5:00pm | $55,000-$70,000 (based on experience) WHY DATATEK Datatek is a Mesa-based Managed Service ...

Tecolote Research

Systems Administrator

Arlington, VA · On-site

$70K - $110K/yr

Overview We are seeking a Systems Administrator to support the Cost Assessment Data Enterprise ... Ability to get DoD IA Level II certification desired * Knowledge of Host Based Security System ...

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How much do level 2 systems administrator jobs pay per year?

As of Jul 7, 2026, the average yearly pay for level 2 systems administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Level 2 Systems Administrator, and why are they important?

To thrive as a Level 2 Systems Administrator, you need solid knowledge of operating systems (Windows, Linux), networking fundamentals, troubleshooting, and typically an associate’s or bachelor’s degree in IT or related certifications like CompTIA, Microsoft, or Cisco. Proficiency with tools such as Active Directory, virtualization platforms (e.g., VMware), and ticketing systems is essential. Strong analytical thinking, effective communication, and the ability to prioritize tasks under pressure are standout soft skills for this role. These skills are critical for resolving technical issues efficiently, minimizing downtime, and ensuring reliable IT infrastructure support.

What is the difference between Level 2 Systems Administrator vs Level 1 Systems Administrator?

AspectLevel 2 Systems AdministratorLevel 1 Systems Administrator
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or basic certifications
Work EnvironmentHandles more complex issues, supports multiple systems, often in mid-sized organizationsPerforms basic troubleshooting, supports end-users, typically in small organizations
ResponsibilitiesMaintains servers, manages network configurations, escalates complex problemsPerforms routine maintenance, assists with user support, documents issues

The main difference between a Level 2 Systems Administrator and a Level 1 Systems Administrator lies in their experience, responsibilities, and complexity of tasks. Level 2 Administrators handle more advanced issues, support larger systems, and require more certifications, whereas Level 1 Administrators focus on basic support and routine tasks.

What are some common challenges faced by Level 2 Systems Administrators, and how can they be addressed?

Level 2 Systems Administrators often encounter complex technical issues that go beyond basic troubleshooting, such as diagnosing network outages or resolving server performance problems. They may also need to balance multiple support tickets while maintaining system uptime and security. Effective time management, strong communication skills with both technical and non-technical colleagues, and proactive documentation are key strategies for addressing these challenges. Additionally, staying updated with the latest technologies and best practices helps Level 2 admins provide efficient solutions and advance in their careers.

What are Level 2 Systems Administrators?

Level 2 Systems Administrators, also known as Tier 2 Sysadmins, are IT professionals responsible for handling intermediate technical support and system maintenance tasks. They serve as a second line of defense, troubleshooting and resolving issues that are escalated from Level 1 support staff. Their duties often include managing servers, user accounts, network infrastructure, and ensuring system security and stability. They possess deeper technical knowledge than entry-level support and may also assist with system upgrades and documentation. Overall, Level 2 Systems Administrators play a vital role in maintaining smooth IT operations within an organization.
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What cities are hiring for Level 2 Systems Administrator jobs? Cities with the most Level 2 Systems Administrator job openings:
What job categories do people searching Level 2 Systems Administrator jobs look for? The top searched job categories for Level 2 Systems Administrator jobs are:
Level 2 Systems Administrator jobs near you
Infographic showing various Level 2 Systems Administrator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $88,927 per year, or $42.8 per hour.
System Administrator ? Level II

System Administrator ? Level II

RIVIDIUM

Quantico, VA

Full-time

Re-posted 8 days ago

Job description

RiVidium Inc. is seeking a skilled System Administrator ? Level II to provide advanced technical support, proactive system maintenance, and escalated troubleshooting across enterprise computing environments. This role is responsible for maintaining system stability, resolving complex technical issues, and ensuring reliable performance of hardware, software, network, and system access services.

The ideal candidate will actively monitor enterprise system performance, diagnose and resolve advanced technical issues, and implement effective corrective and preventive solutions to sustain operational continuity and improve overall system reliability. The System Administrator ? Level II will collaborate closely with infrastructure teams, senior administrators, developers, and cybersecurity personnel to support secure and compliant enterprise operations.

 

Key Responsibilities

  • Provide advanced user support and escalated technical troubleshooting across enterprise environments
  • Monitor system performance and proactively identify, diagnose, and resolve complex technical issues
  • Generate, manage, and track service requests and advanced incident tickets through resolution
  • Perform system maintenance activities, including:
    • Patching and updates
    • Configuration validation
    • Preventive maintenance actions
    • Security configuration management
  • Resolve hardware, software, network, and system access issues in a timely manner
  • Collaborate with senior administrators and engineering teams on infrastructure and modernization projects
  • Develop corrective and preventive solutions for recurring technical issues
  • Improve and maintain enterprise system security configurations in compliance with organizational standards
  • Create and maintain technical documentation, operational procedures, and troubleshooting guides
  • Communicate clearly with users regarding outages, planned maintenance, and service restoration activities
  • Track outage duration, service impacts, and operational trends to support continuous improvement initiatives
  • Support enterprise operations in accordance with Department of Defense (DoD) and Department of the Navy (DoN) regulations, policies, and guidelines
 

Minimum Qualifications

Active TS/SCI clearance required at contract start

Minimum of five (5) years of progressive experience operating computer systems in enterprise environments

Experience supporting and/or engineering enterprise data center environments

Broad experience with virtualized environments and technologies supporting enterprise computing capabilities

Working knowledge and hands-on experience with some or all of the following:

  • Windows Server
  • VMware
  • System-level applications
  • Enterprise support tools

Demonstrated ability to provide outstanding customer service across all organizational levels and in a variety of operational environments

Proven experience troubleshooting complex:

  • Hardware issues
  • Software issues
  • Network-related problems
  • System access and authentication issues

Experience performing system maintenance activities, including:

  • Patching and updates
  • Configuration validation
  • Security-focused administrative tasks
  • Preventive maintenance activities

Strong written and verbal communication skills, including the ability to clearly document:

  • Technical issues
  • Incident resolutions
  • Outages
  • Maintenance and operational activities

Ability to work in compliance with applicable Department of Defense (DoD) and Department of the Navy (DoN) regulations, policies, and guidelines

Ability to obtain and maintain all required baseline and technical certifications necessary to support contract requirements and customer support responsibilities

 

Required Certifications

Must obtain and maintain the baseline and technical certifications required by the contract/customer environment to support the applicable service desk or system support level.

 

Preferred Qualifications

  • Familiarity with or experience supporting cloud-based services and environments, including:
  • Microsoft Azure
  • AWS DevOps environments
  • Kubernetes
  • Clusters and containerized platforms
  • Experience collaborating with senior administrators, engineers, and developers on infrastructure modernization and system improvement initiatives
  • Experience tracking outage trends, performing root cause analysis, and implementing corrective and preventive solutions
  • Experience supporting secure or mission-critical enterprise systems within Federal or Department of Defense (DoD) environments
  • Experience preparing and maintaining:
  • System documentation
  • Standard Operating Procedures (SOPs)
  • User communications and operational notices
  • Experience with enterprise modernization initiatives, virtualization technologies, and secure system operations is highly desirable

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