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Level 2 Systems Administrator Jobs (NOW HIRING)

TeamLogic, Inc.

Level II Systems Engineer

Denver, CO · On-site

$50K - $75K/yr

Summary The Level 2 Systems Engineer role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the Systems Engineer will be to respond to ...

RIVIDIUM

System Administrator ? Level II

Quantico, VA

RiVidium Inc. is seeking a skilled System Administrator ? Level II to provide advanced technical ... Experience supporting secure or mission-critical enterprise systems within Federal or Department of ...

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Level 2 Systems Administrator information

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$41K

$88.9K

$137.5K

How much do level 2 systems administrator jobs pay per year?

As of Jun 8, 2026, the average yearly pay for level 2 systems administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Level 2 Systems Administrator, and why are they important?

To thrive as a Level 2 Systems Administrator, you need solid knowledge of operating systems (Windows, Linux), networking fundamentals, troubleshooting, and typically an associate’s or bachelor’s degree in IT or related certifications like CompTIA, Microsoft, or Cisco. Proficiency with tools such as Active Directory, virtualization platforms (e.g., VMware), and ticketing systems is essential. Strong analytical thinking, effective communication, and the ability to prioritize tasks under pressure are standout soft skills for this role. These skills are critical for resolving technical issues efficiently, minimizing downtime, and ensuring reliable IT infrastructure support.

What is the difference between Level 2 Systems Administrator vs Level 1 Systems Administrator?

AspectLevel 2 Systems AdministratorLevel 1 Systems Administrator
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or basic certifications
Work EnvironmentHandles more complex issues, supports multiple systems, often in mid-sized organizationsPerforms basic troubleshooting, supports end-users, typically in small organizations
ResponsibilitiesMaintains servers, manages network configurations, escalates complex problemsPerforms routine maintenance, assists with user support, documents issues

The main difference between a Level 2 Systems Administrator and a Level 1 Systems Administrator lies in their experience, responsibilities, and complexity of tasks. Level 2 Administrators handle more advanced issues, support larger systems, and require more certifications, whereas Level 1 Administrators focus on basic support and routine tasks.

What are some common challenges faced by Level 2 Systems Administrators, and how can they be addressed?

Level 2 Systems Administrators often encounter complex technical issues that go beyond basic troubleshooting, such as diagnosing network outages or resolving server performance problems. They may also need to balance multiple support tickets while maintaining system uptime and security. Effective time management, strong communication skills with both technical and non-technical colleagues, and proactive documentation are key strategies for addressing these challenges. Additionally, staying updated with the latest technologies and best practices helps Level 2 admins provide efficient solutions and advance in their careers.

What are Level 2 Systems Administrators?

Level 2 Systems Administrators, also known as Tier 2 Sysadmins, are IT professionals responsible for handling intermediate technical support and system maintenance tasks. They serve as a second line of defense, troubleshooting and resolving issues that are escalated from Level 1 support staff. Their duties often include managing servers, user accounts, network infrastructure, and ensuring system security and stability. They possess deeper technical knowledge than entry-level support and may also assist with system upgrades and documentation. Overall, Level 2 Systems Administrators play a vital role in maintaining smooth IT operations within an organization.
More about Level 2 Systems Administrator jobs
What cities are hiring for Level 2 Systems Administrator jobs? Cities with the most Level 2 Systems Administrator job openings:
What job categories do people searching Level 2 Systems Administrator jobs look for? The top searched job categories for Level 2 Systems Administrator jobs are:
Level 2 Systems Administrator jobs near you
Infographic showing various Level 2 Systems Administrator job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $88,927 per year, or $42.8 per hour.

MM - Systems Administrator, Level 2 (MAR-SA2-12.070125)

Capital Solutions Group

Annapolis Junction, MD

Full-time

Posted 13 days ago

Job description

SECURITY CLEARANCE:  TS/SCI with both Polygraphs are required
POSITION: Systems Administrator
LCAT:  Systems Administrator, Level 2
REQUISITION:  MAR-SA2-12.070125
LOCATION:  Ft. Meade, Maryland
 
JOB DESCRIPTION:
CSG is searching for a Systems Administrator to join an effort supporting: Enclave Services 

The Enclave Support Services Section consists of teams that provide support to all onsite and unclassified locations:
 • Customized on-site IT support, maintenance and solutions 
 • Customized off-site IT support, maintenance and solutions to other enclave customers
 • Managing Division-level Enclave projects
 • Customized remote IT support, maintenance and solutions for Computer Network Operations, Cyber Security Directorate and other enclave customers.
 • Transitioning support for CNO/CSD and other Enclaves to Corporate Support (CEUS) or under DES management as appropriate

CSG is searching for a Systems Administrator who can provides support for the implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 and Tier 3(Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

REQUIRED:
 (U) Provide support for the implementation, troubleshooting and maintenance of IT systems 
(U) Manage the daily activities of configuration and operation of IT systems 
(U) Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems 
(U) Provide assistance to users in accessing and using IT systems 
(U) Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems 
(U) Perform account management, e.g. establishing, activating, modifying, disabling, and removing accounts. 
(U) Provide configuration management, implementation, and sustainment of compliance with applicable system security controls. 
(U) Perform periodic vulnerability scans of systems 
(U) Provide support to IT systems, including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. 
(U) Implement IAVA security patches and insure patch status is recorded in appropriate systems of record. 
(U) Provide support for the escalation and communication of status to agency management and internal customers 
(U) Optimize system operations and resource utilization, and perform system capacity analysis and planning 
(U) Provide in-depth experience in troubleshooting IT systems 
(U) Provide detailed analysis and feedback to agency management and internal customers for escalated tickets 
(U) Provide support for the dispatch system and hardware problems and remains involved in the resolution process 
(U) Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain the integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance 
(U) Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process 
(U) Support the ISO by completing the required milestones of Plan of Action & Milestones (POA&M)as directed and coordinate completion status with
(U) Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy. 
(U) Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems 
(U) Applies knowledge and understanding of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling).


QUALIFICATIONS:
 • Four (4) years of experience with Service Management (ITSM) is required. 

 • If assigned to Desktop & Enclave Services TTOs, understanding of the concepts of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling) is required.

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Systems Administrator, Level 2

   CERTIFICATION:
   • Requires: IAT, Level 2     
   • Requires: Computing Environment (CE) Certification.   
   • NOTE: The CE certification requirements can be fulfilled with either:  Microsoft OS, or Cent OS/Red Hat OS "CE" Certifications. 

   EDUCATION + EXPERIENCE:   
   • Bachelor’s Degree + 10 years of systems experience, OR
   • No Degree + 14 years of SA experience. 

   • NOTE 1: Four (4) years of experience with Service Management (ITSM) is required. 
   • NOTE 2: If assigned to Desktop or Enclave Services TTO's, understanding of the concepts of mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling) is required.
 
CSG, Inc. is an Equal Opportunity / Affirmative Action employer that values the strength of diversity in the workplace. All qualified applicants will receive consideration for employment without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.