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Level 2 Systems Administrator Jobs (NOW HIRING)

The Birchmere Group

The Level 2 System Administrator shall possess the following capabilities ... Provide support for implementation, troubleshooting and maintenance of IT systems. * Manage the ...

Apex Systems

L2 Sys Admin - OKC

Oklahoma City, OK · On-site

$25 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job#: 3044847 System Administrator (Level 2) Apex Systems is hiring for Level 2 Systems Adminisrators with a large government and aerospace supporting client in Oklahoma City, OK! Position requires a ...

All Systems Plus

Systems Administrator I

Pembroke, NH · On-site

This role will work closely with the ICT Manager and the existing Level II Systems Administrator, helping to ensure the stability, security, and performance of server environments, cloud platforms ...

Base-2 Solutions, LLC

Systems Administrator 4

Dayton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Systems Administrator * Required Security Clearance: Top Secret/SCI with CI Polygraph ... IAM Level II acceptable). * Experience supporting systems under DoD/DIA Risk Management Framework ...

Base-2 Solutions, LLC

Systems Administrator 4

Dayton, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Senior Systems Administrator * Required Security Clearance: Top Secret/SCI with CI Polygraph ... IAM Level II acceptable). * Experience supporting systems under DoD/DIA Risk Management Framework ...

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Level 2 Systems Administrator information

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$41K

$88.9K

$137.5K

How much do level 2 systems administrator jobs pay per year?

As of Aug 18, 2026, the average yearly pay for level 2 systems administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is a level 2 systems administrator?

Level 2 Systems Administrators, also known as Tier 2 Sysadmins, are IT professionals responsible for handling intermediate technical support and system maintenance tasks. They serve as a second line of defense, troubleshooting and resolving issues that are escalated from Level 1 support staff. Their duties often include managing servers, user accounts, network infrastructure, and ensuring system security and stability. They possess deeper technical knowledge than entry-level support and may also assist with system upgrades and documentation. Overall, Level 2 Systems Administrators play a vital role in maintaining smooth IT operations within an organization.

What are the key skills and qualifications needed to thrive as a level 2 systems administrator?

To thrive as a Level 2 Systems Administrator, you need solid knowledge of operating systems (Windows, Linux), networking fundamentals, troubleshooting, and typically an associate’s or bachelor’s degree in IT or related certifications like CompTIA, Microsoft, or Cisco. Proficiency with tools such as Active Directory, virtualization platforms (e.g., VMware), and ticketing systems is essential. Strong analytical thinking, effective communication, and the ability to prioritize tasks under pressure are standout soft skills for this role. These skills are critical for resolving technical issues efficiently, minimizing downtime, and ensuring reliable IT infrastructure support.

What are some common challenges faced by level 2 systems administrators, and how can they be addressed?

Level 2 Systems Administrators often encounter complex technical issues that go beyond basic troubleshooting, such as diagnosing network outages or resolving server performance problems. They may also need to balance multiple support tickets while maintaining system uptime and security. Effective time management, strong communication skills with both technical and non-technical colleagues, and proactive documentation are key strategies for addressing these challenges. Additionally, staying updated with the latest technologies and best practices helps Level 2 admins provide efficient solutions and advance in their careers.

What is the difference between Level 2 Systems Administrator vs Level 1 Systems Administrator?

AspectLevel 2 Systems AdministratorLevel 1 Systems Administrator
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or basic certifications
Work EnvironmentHandles more complex issues, supports multiple systems, often in mid-sized organizationsPerforms basic troubleshooting, supports end-users, typically in small organizations
ResponsibilitiesMaintains servers, manages network configurations, escalates complex problemsPerforms routine maintenance, assists with user support, documents issues

The main difference between a Level 2 Systems Administrator and a Level 1 Systems Administrator lies in their experience, responsibilities, and complexity of tasks. Level 2 Administrators handle more advanced issues, support larger systems, and require more certifications, whereas Level 1 Administrators focus on basic support and routine tasks.

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Level 2 Systems Administrator jobs near you
Infographic showing various Level 2 Systems Administrator job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $88,927 per year, or $42.8 per hour.

System Administrator Level 2

Birchmere Group

Fort George G Meade, MD • On-site

Full-time

Posted 12 days ago

Job description

***You MUST already have a TS/SCI Clearance with a Polygraph to qualify***


The Level 2 System Administrator shall possess the following capabilities:


  • Provide support for implementation, troubleshooting and maintenance of IT systems.
  • Manage the daily activities of configuration and operation of IT systems.
  • Provide assistance to users in accessing and using IT systems.
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers.
  • Optimize system operations and resource utilization and perform system capacity analysis and planning.
  • Provide in-depth experience in trouble-shooting IT systems.
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
  • Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
  • Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

Qualifications:


  • Ten (10) years experience as a SA on programs and contracts of similar scope, type, and complexity is required.
  • Bachelor’s degree in a technical discipline from an accredited college or university is required.
  • In lieu of a Bachelor’s degree, four (4) years of additional SA experience may be substituted.