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Tier 2 It Support Jobs in Indiana (NOW HIRING)

3B Staffing LLC

IT Support Engineer

Mooresville, IN · On-site

Please let me know if you are available for this role Role: IT Support Engineer Location: Mooresville, IN Type: Fulltime Responsibilities: * Perform end-user support for desktops, laptops, tablets ...

3B Staffing LLC

IT Support Engineer

Mooresville, IN · On-site

Please let me know if you are available for this role Role: IT Support Engineer Location: Mooresville, IN Type: Fulltime Responsibilities: * Perform end-user support for desktops, laptops, tablets ...

GQT Movies

IT Support Technician

Lafayette, IN · On-site

$20/hr

Preferred * 6 months to 2 years of IT support, help desk, or technical support experience. * Experience administering and troubleshooting Ubiquiti UniFi networking environments. * Working knowledge ...

TEKsystems

End Point Support Engineer

Carmel, IN · On-site

$35 - $38/hr

The ENDPOINT SUPPORT ENGINEER will provide tier 2/3 technical support to users in Indianapolis and Chicago regions. The ENDPOINT SUPPORT ENGINEER will work onsite between IT support, administration ...

TEKsystems

End Point Support Engineer

Carmel, IN · On-site

$35 - $38/hr

The ENDPOINT SUPPORT ENGINEER will provide tier 2/3 technical support to users in Indianapolis and Chicago regions. The ENDPOINT SUPPORT ENGINEER will work onsite between IT support, administration ...

Meineke - 1832

IT Support Assistant

Noblesville, IN · On-site

$15 - $17/hr

Field and resolve day-to-day IT support requests from store locations, phones, internet/connectivity issues, printers, POS-adjacent hardware, and general troubleshooting * Coordinate with our ISPs ...

Brooksource

IT Support Technician

Plainfield, IN · On-site

$21 - $29/hr

IT Support Technician Holiday/Peak Seasonal Support October 26th - December 20th, 2026 40+ hours/week Brooksource is seeking IT Support Technicians to join our Fortune 500 client for the upcoming ...

New

Beacon Hill

Desktop Support II

Brownsburg, IN · On-site

This is an opportunity for an experienced tier 2 desktop support professional who is looking for a ... Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world ...

Meineke

IT Support Assistant

Noblesville, IN · On-site

$15 - $17/hr

Field and resolve day-to-day IT support requests from store locations, phones, internet/connectivity issues, printers, POS-adjacent hardware, and general troubleshooting * Coordinate with our ISPs ...

TEKsystems

IT Support Specialist

Clinton, IN

$27 - $30/hr

... 2 people supporting around 500 users and 200 devices. Need Sr. level Tech with strong HW and SW ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

TEKsystems

IT Support Specialist

Clinton, IN

$27 - $30/hr

... 2 people supporting around 500 users and 200 devices. Need Sr. level Tech with strong HW and SW ... identity, genetic information or any characteristic protected by law. About TEKsystems and ...

Field of Talent

Tier II Specialist

Terre Haute, IN

$25 - $32/hr

Job Title: Tier II Specialist Location: Onsite in Terre Haute, IN Required Technical ... IT, Computer Science, related field, equivalent experience. * 2-5 years of experience supporting ...

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All JobsTier 2 It Support JobsTier 2 It Support Jobs in Indiana

Tier 2 It Support information

See Indiana salary details

$13

$23

$35

How much do tier 2 it support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for tier 2 it support in Indiana is $23.85, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $26.97 per hour, depending on experience, location, and employer.

What is a Tier 2 IT Support specialist?

Tier 2 IT Support specialists are technical professionals who handle more complex IT issues that cannot be resolved by Tier 1 support staff. They provide in-depth troubleshooting, analyze problems, and may escalate unresolved issues to higher-level engineers if necessary. Tier 2 specialists often have advanced knowledge of systems, networks, and software, and they work closely with users and other support teams to ensure efficient problem resolution. Their responsibilities may also include maintaining documentation and providing guidance to Tier 1 staff.

What are the key skills and qualifications needed to thrive as a Tier 2 IT Support specialist?

To thrive as a Tier 2 IT Support specialist, you need a solid understanding of operating systems, networking, hardware troubleshooting, and typically a relevant degree or IT certifications like CompTIA A+, Network+, or Microsoft certifications. Familiarity with ticketing systems (like ServiceNow or Jira), remote desktop tools, and diagnostic software is essential for resolving technical issues efficiently. Strong problem-solving skills, patience, and effective communication are crucial soft skills for working with both end-users and technical teams. These skills and qualities are vital for diagnosing complex problems, ensuring timely solutions, and maintaining high levels of user satisfaction.

What are some typical challenges faced by Tier 2 IT Support specialists, and how are they addressed in a team environment?

Tier 2 IT Support professionals often encounter complex technical issues that require deeper troubleshooting beyond standard procedures. A common challenge is balancing multiple high-priority tickets while maintaining clear communication with end-users and Tier 1 staff. Collaboration is key; Tier 2 teams regularly work with Tier 1 to gather background information and escalate unresolved cases to Tier 3 when necessary. Regular knowledge sharing and documentation within the team help resolve recurring issues more efficiently and support professional growth.

What are popular job titles related to Tier 2 It Support jobs in Indiana?

For Tier 2 It Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Tier 2 It Support jobs in Indiana look for?

The top searched job categories for Tier 2 It Support jobs in Indiana are:

What cities in Indiana are hiring for Tier 2 It Support jobs?

Cities in Indiana with the most Tier 2 It Support job openings:

Tier 2 It Support jobs near you
Infographic showing various Tier 2 It Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $49,617 per year, or $23.9 per hour.

IT Support Engineer

3B Staffing LLC

Mooresville, IN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Hello,

Greetings!!

This is Adesh from Jconnect INC. Below is the requirement with our client. Please let me know if you are available for this role

Role: IT Support Engineer

Location: Mooresville, IN

Type: Fulltime

Job Description:

Responsibilities:

  • Perform end-user support for desktops, laptops, tablets, mobile devices
  • Deliver AV support and urgent troubleshooting for conference setups
  • Provide VIP-level support and ensure prioritized resolution
  • Execute IMAC, hardware replacements, printer troubleshooting
  • Carry out depot tasks, device imaging, configuration, and inventory handoff
  • Support onboarding/offboarding workflows with IT, HR, and Security
  • Document processes, SOPs, and ticket resolutions in ServiceNow

Mandatory

Locations: As applicable
Experience: 6-8 years

Required Skills and Qualifications:

  • Good understanding of endpoint devices and peripherals
  • Familiarity with ServiceNow, ProxyPro, and Microsoft Entra Self-Service
  • Basic understanding of network troubleshooting
  • Attention to detail and ability to work independently

Please fill the below details and attach your updated resume:

Full Legal Name:
Current Location:
Phone:

Mail:

Visa/Work Permit:
Interview Availability:
Salary/Hourly Rate Expectations:
Are you willing to Relocate:
Preferred Start Date:
Overall IT Experience:
LinkedIn URL:

Thanks and Regards,

Adesh Kumar

Jconnect Infotech Inc.

168 Barclay Center Ste. 347

Cherry Hill, NJ 08034

LinkedIn | Mail| Website | Company Page

[We are an E-Verify and Equal Employment Opportunity Employer with adherence to EEO policy]

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