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Ticketing Supervisor Jobs (NOW HIRING)

Howard

$55K - $60K/yr

Assists in the hiring, supervising, and direction of all game day ticketing staff. * Coordinates and facilitates game day logistics which includes but is not limited to supervising and scheduling ...

Ripley Entertainment Inc

Supervisor

Branson, MO · On-site

$18.50/hr

Support ticketing, retail, and attraction flow when needed * Communicate with ownership and leadership on performance and issues What We're Looking For: * 2+ years leadership or supervisory ...

Envoy Air Inc.

Supervisor, Ramp Operations

Hebron, KY · On-site

Supervisors perform Station Agent work, as required. Station Agents have combined duties within ... Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and ...

Envoy Air Inc.

Supervisor, Ramp Operations

Hebron, KY · On-site

Supervisors perform Station Agent work, as required. Station Agents have combined duties within ... Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and ...

Envoy Air Inc.

Supervisor, Ramp Operations

Hebron, KY · On-site

Supervisors perform Station Agent work, as required. Station Agents have combined duties within ... Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and ...

USIC

Helpdesk Supervisor

Indianapolis, IN · On-site

Position Summary The Helpdesk Supervisor leads the day-to-day operations of the utility company ... Supervise and coordinate helpdesk staff handling incoming support requests via ticketing system and ...

New

USIC

Helpdesk Supervisor

Indianapolis, IN · On-site

Position Summary The Helpdesk Supervisor leads the day-to-day operations of the utility company ... Supervise and coordinate helpdesk staff handling incoming support requests via ticketing system and ...

New

Livenation

CLEANING SUPERVISOR

Louisville, KY · On-site

$15.25 - $19.25/hr

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Communicates to maintenance supervisor to ensure proper maintenance and repair of venue * Keep ...

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Ticketing Supervisor information

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$12

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$55

How much do ticketing supervisor jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ticketing supervisor in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.

What is a ticketing supervisor?

Ticketing Supervisors are professionals who oversee the ticketing operations for events, transportation, or entertainment venues. They manage a team of ticketing agents, ensure accurate and efficient ticket sales, handle customer inquiries or complaints, and maintain compliance with company policies. Their role often includes training staff, resolving escalated issues, and generating sales or attendance reports. Ticketing Supervisors play a crucial part in delivering a positive customer experience and maintaining smooth operational flow.

What are the key skills and qualifications needed to thrive as a ticketing supervisor?

To thrive as a Ticketing Supervisor, you need strong organizational skills, experience in customer service, and a solid understanding of ticketing operations, often backed by prior experience in event or venue management. Familiarity with ticketing software systems such as Ticketmaster or Eventbrite, as well as basic knowledge of point-of-sale (POS) systems, is typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing a team and handling customer issues. These skills ensure smooth ticketing operations, high customer satisfaction, and efficient team performance during events.

What are some common challenges faced by a ticketing supervisor and how can they be managed effectively?

Ticketing Supervisors often encounter challenges such as handling high volumes of customer inquiries during peak times, ensuring ticketing accuracy, and managing a diverse team. Effective time management, clear communication, and strong problem-solving skills are crucial for addressing these issues. Maintaining detailed procedures, regularly training staff, and utilizing ticketing software efficiently help supervisors keep operations running smoothly. Collaborating closely with event organizers and customer service teams also ensures a seamless ticketing process.

What is the difference between Ticketing Supervisor vs Ticketing Agent?

AspectTicketing SupervisorTicketing Agent
CredentialsHigh school diploma or equivalent; experience in ticketing systems; leadership skillsHigh school diploma or equivalent; familiarity with ticketing software
Work EnvironmentSupervisory role overseeing ticketing staff; administrative tasksCustomer service-focused; handling ticket sales and inquiries
Employer & Industry UsageEvent venues, transportation, entertainment industryAirlines, theaters, sports venues
Search & Comparison IntentUnderstanding managerial roles in ticketingCustomer service and ticketing procedures

The Ticketing Supervisor typically oversees ticketing operations, manages staff, and ensures smooth processes, requiring leadership skills. In contrast, a Ticketing Agent primarily interacts with customers, sells tickets, and handles inquiries. Both roles are essential in the ticketing industry but differ in responsibilities and experience requirements.

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Cities with the most Ticketing Supervisor job openings:

Who are the top companies hiring for Ticketing Supervisor jobs?

The top employers for Ticketing Supervisor jobs are:

What job categories do people searching Ticketing Supervisor jobs look for?

The top searched job categories for Ticketing Supervisor jobs are:

Ticketing Supervisor jobs near you
Infographic showing various Ticketing Supervisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $63,748 per year, or $30.6 per hour.

Manager of Marketing, Ticketing, and Fan Engagement

Howard University

Washington, DC • On-site

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Howard University rating

8.1

Company rating: 8.1 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

167th of 621 rated colleges and universities

Job description

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission.
At Howard University, we prioritize well-being and professional growth.
Here is what we offer:
  • Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
  • Work-Life Balance: PTO, paid holidays, flexible work arrangements
  • Financial Wellness: Competitive salary, 403(b) with company match
  • Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
  • Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us!
https://hr.howard.edu/benefits-wellness
BASIC FUNCTION
The Manager of Marketing, Ticketing, and Fan Engagement manages all aspects of the marketing, ticketing, and promotions unit including ensuring the maintenance and adherence to the philosophies and regulations of the Conference, NCAA, and University; compliance with all federal, state, university laws.
PRINCIPAL ACCOUNTABILITIES
  • Creates and implements all aspects of marketing, ticketing, and promotions plan for the Athletic Department. Assists in creation of individual ticket programs and promotions, advertising campaigns and community programs designed to increase attendance and revenue at Howard athletic events with a specific emphasis on football, men's basketball, women's basketball, and volleyball.
  • Enhance and direct game presentations at athletic events. Assists all community outreach activities for Howard Athletics and creates initiatives with the focus on ticket sales as part of maximizing overall ticket revenues.
  • Direct liaison with the Department of Student Affairs and Campus Life for oversight and activation of student attendance initiatives and programming for athletic games and events.
  • Coordinator of sponsorship activation activities, activation, and fulfillment.
  • Establishes relationships within the community with key groups such as youth sport leagues, scouts, and schools in support of group sales program.
  • Assists in the creation and execution of comprehensive marketing strategies for the Athletic Department that focuses on increasing attendance at all Howard athletic contests with a specific emphasis on maximizing ticket sales for all current ticketed sports (football, men's basketball, women's basketball, and volleyball).
  • Assists in creation and implementation of the overall advertising plan designed to increase individual ticket sales and increase attendance at all athletic events.
  • Works with Communications in the creation of website and social media elements aimed at promoting ticket sales.
  • Directs and manages many aspects of game operations and entertainment at assigned Howard Athletic events with a specific focus on football, men's basketball, women's basketball, and volleyball.
  • Creates scripts that coordinate all in-game activities for assigned athletic events.
  • Assists in the hiring, supervising, and direction of all game day ticketing staff.
  • Coordinates and facilitates game day logistics which includes but is not limited to supervising and scheduling game day staff such as anthem singers, color guards, and ticketing student workers.
  • Works with promotional companies to create and coordinate gameday giveaways.
  • Manage business operations, payables, and receivables for the marketing, ticketing, and fan engagement unit. Includes liaising with the University Office of Procurement and Accounts Payable, when applicable.
  • Keep abreast of current trends and developments in the field through publications, seminars, conferences and peer group associations.
  • Performs other duties as assigned.

MINIMUM REQUIREMENTS
  • Bachelor's degree in sports management, athletic administration, business administration, marketing, or related field.
  • Minimum two (2) years' relevant experience.
  • Strong interpersonal, communication, and organizational skills.
  • Ability to establish and maintain effective working relations with various constituencies.
  • Ability to work a varied schedule including nights and weekends.
  • Strong computer skills and the ability to utilize the latest advances in technology.

SALARY RANGE DISCLOSURE:
$55,000 - $60,000
Compliance Salary Range Disclosure
Candidates should complete an application, in addition to uploading a cover letter, and resume, as these documents are required to be considered for the position.

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