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Ticketing Supervisor Jobs (NOW HIRING)

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

This is a full-time, non-exempt position reporting to the Operations Supervisor. The role is 100 ... Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to ...

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

This is a full-time, non-exempt position reporting to the Operations Supervisor. The role is 100 ... Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to ...

Unifi

Airport Ramp Supervisor - FCA

Kalispell, MT · On-site

Airport Ramp Supervisor - FCA Responsible for leading a team of agents and providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage ...

Unifi

Airport Ramp Supervisor - CID

Cedar Rapids, IA · On-site

Airport Ramp Supervisor - CID Job Title Airport Ramp Supervisor - CID Date Monday, August 31, 2026 ... ticketing, check-in including boarding, baggage services, reservations, and any other queries or ...

Envoy Air Inc.

Supervisor, Ramp Operations

Hebron, KY · On-site

Supervisors perform Station Agent work, as required. Station Agents have combined duties within ... Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and ...

Envoy Air Inc.

Supervisor, Ramp Operations

Hebron, KY · On-site

Supervisors perform Station Agent work, as required. Station Agents have combined duties within ... Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and ...

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Ticketing Supervisor information

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How much do ticketing supervisor jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for ticketing supervisor in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.

What is a ticketing supervisor?

Ticketing Supervisors are professionals who oversee the ticketing operations for events, transportation, or entertainment venues. They manage a team of ticketing agents, ensure accurate and efficient ticket sales, handle customer inquiries or complaints, and maintain compliance with company policies. Their role often includes training staff, resolving escalated issues, and generating sales or attendance reports. Ticketing Supervisors play a crucial part in delivering a positive customer experience and maintaining smooth operational flow.

What are the key skills and qualifications needed to thrive as a ticketing supervisor?

To thrive as a Ticketing Supervisor, you need strong organizational skills, experience in customer service, and a solid understanding of ticketing operations, often backed by prior experience in event or venue management. Familiarity with ticketing software systems such as Ticketmaster or Eventbrite, as well as basic knowledge of point-of-sale (POS) systems, is typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing a team and handling customer issues. These skills ensure smooth ticketing operations, high customer satisfaction, and efficient team performance during events.

What are some common challenges faced by a ticketing supervisor and how can they be managed effectively?

Ticketing Supervisors often encounter challenges such as handling high volumes of customer inquiries during peak times, ensuring ticketing accuracy, and managing a diverse team. Effective time management, clear communication, and strong problem-solving skills are crucial for addressing these issues. Maintaining detailed procedures, regularly training staff, and utilizing ticketing software efficiently help supervisors keep operations running smoothly. Collaborating closely with event organizers and customer service teams also ensures a seamless ticketing process.

What is the difference between Ticketing Supervisor vs Ticketing Agent?

AspectTicketing SupervisorTicketing Agent
CredentialsHigh school diploma or equivalent; experience in ticketing systems; leadership skillsHigh school diploma or equivalent; familiarity with ticketing software
Work EnvironmentSupervisory role overseeing ticketing staff; administrative tasksCustomer service-focused; handling ticket sales and inquiries
Employer & Industry UsageEvent venues, transportation, entertainment industryAirlines, theaters, sports venues
Search & Comparison IntentUnderstanding managerial roles in ticketingCustomer service and ticketing procedures

The Ticketing Supervisor typically oversees ticketing operations, manages staff, and ensures smooth processes, requiring leadership skills. In contrast, a Ticketing Agent primarily interacts with customers, sells tickets, and handles inquiries. Both roles are essential in the ticketing industry but differ in responsibilities and experience requirements.

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Ticketing Supervisor jobs near you
Infographic showing various Ticketing Supervisor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $63,748 per year, or $30.6 per hour.

Manager Ticketing - Pacific Northwest - Portland

Portland, OR • On-site

AEG Presents
See more jobs at AEG Presentsexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
A Brief Overview

Portland's newest venue is a 68,000-square-foot facility designed to support dynamic, large-scale live events. It offers flexible seating for 2,000 to 4,250 attendees and features a movable stage that enables multiple event configurations, making it well suited for the city's diverse live music scene.

Located at the former Nordstrom site on NE Multnomah Street, the venue sits within the Lloyd District and the Lloyd Entertainment District-an area known for its creative energy and accessibility. It is less than one mile from the Moda Center and the Oregon Convention Center, expanding the footprint of the state's most vibrant entertainment district.

The venue also provides convenient access to light rail and streetcar lines, as well as a north-south bike and pedestrian bridge. Extensive surface and adjacent parking is available at nearby Lloyd Mall structures, reflecting Portland's emphasis on connectivity, community, and vibrant urban experiences.

The Manager Ticketing is responsible for the end-to-end ticketing process for events, ensuring accurate event setup, inventory management, and sales reporting. Serving as a key partner to venue teams and artist management, this role develops ticketing programs and package offerings that support business objectives and enhance customer engagement. Through effective coordination, reporting, and system management, the Manager Ticketing helps drive operational excellence and event performance.

Job Summary

  • Gather show information from artist and talent buyer to build shows in ticketing software. Develop scaling for each show/event based on demographic/market related to artist and venue location.
  • Manage ticket holds for each event/show. Process ticket orders for artist management, record label, and internal buys.
  • Prepare and distribute daily ticket counts for agents, departments and offices at AEG Presents.
  • Work in conjunction with Talent Buyer, venue, artist and companies like Groupon and Living Social to provide discount or group rate tickets.
  • Responsible for the training of new ticketing staff on ticket sales, run will call, guest and artist comps, and coordination with tour and venue.
  • May be responsible for the creation of pop up box offices at seasonal shows and collaboration with special events groups on event ticketing.
  • Other duties as assigned.

Required Qualifications

  • BA/BS Degree (4-year)
  • 4-6 years
    • Of related work experience including experience in the entertainment industry
    • Must have experience working in the music industry, specifically live entertainment
    • Previous supervisory experience
    • Experience in developing start-up box offices, strategies, and arena ticketing, preferred
    • Box Office Experience is a plus
  • Familiarity of basic accounting and budgeting principals
  • Familiarity with AXS, Ticketmaster and other ticketing platforms.
  • Proficient in Microsoft Word, Excel, Outlook and Adobe Professional
  • Must be organized, detail-oriented and self-motivated
  • Ability to multitask, prioritize and remain calm in a fast paced environment
  • Must be able to work flexible schedule including nights, weekends and some holidays
  • Excellent interpersonal, written and verbal communication skills

Payscale: $68,465.00 - $85,000.00

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

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