Regional Director of Ticketing DEPARTMENT: North American Venues REPORTS TO: Vice President ... SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all ...
Regional Director of Ticketing DEPARTMENT: North American Venues REPORTS TO: Vice President ... SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all ...
Ticketing
$12.25 - $15.75/hr
Report all maintenance problems to supervisors and/or Guest Services Manager * Clock in and out ... General ticketing duties and accurate cashiering during transactions by following procedures for ...
Ticketing
$12.25 - $15.75/hr
Report all maintenance problems to supervisors and/or Guest Services Manager * Clock in and out ... General ticketing duties and accurate cashiering during transactions by following procedures for ...
Regional Director of Ticketing DEPARTMENT: North American Venues REPORTS TO: Vice President ... SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all ...
Regional Director of Ticketing DEPARTMENT: North American Venues REPORTS TO: Vice President ... SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all ...
Regional Director of Ticketing DEPARTMENT: North American Venues REPORTS TO: Vice President ... SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all ...
Regional Director of Ticketing DEPARTMENT: North American Venues REPORTS TO: Vice President ... SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all ...
Regional Director of Ticketing DEPARTMENT: North American Venues REPORTS TO: Vice President ... SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all ...
Regional Director of Ticketing DEPARTMENT: North American Venues REPORTS TO: Vice President ... SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all ...
Regional Director of Ticketing DEPARTMENT: North American Venues REPORTS TO: Vice President ... SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all ...
Regional Director of Ticketing DEPARTMENT: North American Venues REPORTS TO: Vice President ... SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all ...
Ticketing Manager
Oklahoma City, OK · On-site
$38.11K - $40.01K/yr
... Supervisory principles English/Spanish language desired Skills: Negotiating Delivering customer ... ticketing software, procedures, and culture Work within a team Accurately balance accounts daily ...
Ticketing Manager
Oklahoma City, OK · On-site
$38.11K - $40.01K/yr
... Supervisory principles English/Spanish language desired Skills: Negotiating Delivering customer ... ticketing software, procedures, and culture Work within a team Accurately balance accounts daily ...
Ticketing Manager
Wausau, WI · On-site
$55K - $60K/yr
Manager, Ticketing DEPARTMENT: Box Office REPORTS TO: Senior Manager, Ticketing FLSA STATUS ... Hires, trains, and supervises full-time and part-time box office staff in the proper sales and ...
Ticketing Manager
Wausau, WI · On-site
$55K - $60K/yr
Manager, Ticketing DEPARTMENT: Box Office REPORTS TO: Senior Manager, Ticketing FLSA STATUS ... Hires, trains, and supervises full-time and part-time box office staff in the proper sales and ...
Ticketing Supervisor's Title: Director of Ticket Operations Work Schedule: Monday - Friday 8:00AM - 5:00PM; special event hours, including nights and weekends, as required JOB PURPOSE AND FUNCTION ...
Ticketing Supervisor's Title: Director of Ticket Operations Work Schedule: Monday - Friday 8:00AM - 5:00PM; special event hours, including nights and weekends, as required JOB PURPOSE AND FUNCTION ...
Ticketing Manager
$55K - $60K/yr
Manager, Ticketing DEPARTMENT: Box Office REPORTS TO: Senior Manager, Ticketing FLSA STATUS ... Hires, trains, and supervises full-time and part-time box office staff in the proper sales and ...
Ticketing Manager
$55K - $60K/yr
Manager, Ticketing DEPARTMENT: Box Office REPORTS TO: Senior Manager, Ticketing FLSA STATUS ... Hires, trains, and supervises full-time and part-time box office staff in the proper sales and ...
Ticketing Concierge Staff
Fayetteville, AR · On-site
$15/hr
Ticketing Concierge Staff This part-time staff member will maintain a culture of high-level ... This position reports to the Box Office Supervisor. As an engaged team member who regularly ...
Ticketing Concierge Staff
Fayetteville, AR · On-site
$15/hr
Ticketing Concierge Staff This part-time staff member will maintain a culture of high-level ... This position reports to the Box Office Supervisor. As an engaged team member who regularly ...
This position reports to the Box Office Supervisor. As an engaged team member who regularly ... Resolve patron ticketing issues while maintaining a positive and friendly interaction * Maintain up ...
New
Quick apply
This position reports to the Box Office Supervisor. As an engaged team member who regularly ... Resolve patron ticketing issues while maintaining a positive and friendly interaction * Maintain up ...
New
Ticketing Concierge Staff
Fayetteville, AR · On-site
$15/hr
Ticketing Concierge Staff This part-time staff member will maintain a culture of high-level ... This position reports to the Box Office Supervisor. As an engaged team member who regularly ...
Ticketing Concierge Staff
Fayetteville, AR · On-site
$15/hr
Ticketing Concierge Staff This part-time staff member will maintain a culture of high-level ... This position reports to the Box Office Supervisor. As an engaged team member who regularly ...
Maintain dress code standards as appointed by supervisor * Other duties as assigned COMPETENCIES ... be performed in ticketing facilities, including ticket windows, ticket office or athletic ...
Maintain dress code standards as appointed by supervisor * Other duties as assigned COMPETENCIES ... be performed in ticketing facilities, including ticket windows, ticket office or athletic ...
Ticketing Manager
Minneapolis, MN · On-site
$55K - $60K/yr
Manager, Ticketing DEPARTMENT: Box Office REPORTS TO: Senior Manager, Ticketing FLSA STATUS ... Hires, trains, and supervises full-time and part-time box office staff in the proper sales and ...
Ticketing Manager
Minneapolis, MN · On-site
$55K - $60K/yr
Manager, Ticketing DEPARTMENT: Box Office REPORTS TO: Senior Manager, Ticketing FLSA STATUS ... Hires, trains, and supervises full-time and part-time box office staff in the proper sales and ...
Additionally, the supervisor will coordinate with the Box Office Manager regarding team schedules ... Inputs high priority reservations as directed by Entertainment Ticketing Manager * Ensure the box ...
Additionally, the supervisor will coordinate with the Box Office Manager regarding team schedules ... Inputs high priority reservations as directed by Entertainment Ticketing Manager * Ensure the box ...
Additionally, the supervisor will coordinate with the Box Office Manager regarding team schedules ... Inputs high priority reservations as directed by Entertainment Ticketing Manager * Ensure the box ...
Quick apply
Additionally, the supervisor will coordinate with the Box Office Manager regarding team schedules ... Inputs high priority reservations as directed by Entertainment Ticketing Manager * Ensure the box ...
Additionally, the supervisor will coordinate with the Box Office Manager regarding team schedules ... Inputs high priority reservations as directed by Entertainment Ticketing Manager * Ensure the box ...
Additionally, the supervisor will coordinate with the Box Office Manager regarding team schedules ... Inputs high priority reservations as directed by Entertainment Ticketing Manager * Ensure the box ...
Director of Ticketing | Full-Time | Moody Center
Austin, TX · On-site
$90K - $100K/yr
The Director of Ticketing will create and oversee all concert and event ticketing operations ... Minimum of 3 years of supervisory experience managing a team. * Ability to lead with a team ...
Director of Ticketing | Full-Time | Moody Center
Austin, TX · On-site
$90K - $100K/yr
The Director of Ticketing will create and oversee all concert and event ticketing operations ... Minimum of 3 years of supervisory experience managing a team. * Ability to lead with a team ...
The role typically includes handling scheduling, maintaining records, assisting with communications, supervising ticketing with the AAD-Ticketing, and ensuring a positive experience for all. The ...
The role typically includes handling scheduling, maintaining records, assisting with communications, supervising ticketing with the AAD-Ticketing, and ensuring a positive experience for all. The ...
Ticketing Supervisor information
See salary details
$12.02 - $15.97
7% of jobs
$15.97 - $19.93
15% of jobs
$20.92 is the 25th percentile. Wages below this are outliers.
$19.93 - $23.89
12% of jobs
$23.89 - $27.84
13% of jobs
The median wage is $28.61 / hr.
$27.84 - $31.80
19% of jobs
$31.80 - $35.75
8% of jobs
$36.13 is the 75th percentile. Wages above this are outliers.
$35.75 - $39.71
14% of jobs
$39.71 - $43.66
8% of jobs
$43.66 - $47.62
2% of jobs
$47.62 - $51.57
1% of jobs
$51.57 - $55.53
1% of jobs
$12
$30
$55
How much do ticketing supervisor jobs pay per hour?
As of Jun 1, 2026, the average hourly pay for ticketing supervisor in the United States is $30.65, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $36.54 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Ticketing Supervisor, and why are they important?
To thrive as a Ticketing Supervisor, you need strong organizational skills, experience in customer service, and a solid understanding of ticketing operations, often backed by prior experience in event or venue management. Familiarity with ticketing software systems such as Ticketmaster or Eventbrite, as well as basic knowledge of point-of-sale (POS) systems, is typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing a team and handling customer issues. These skills ensure smooth ticketing operations, high customer satisfaction, and efficient team performance during events.
What are some common challenges faced by a Ticketing Supervisor and how can they be managed effectively?
Ticketing Supervisors often encounter challenges such as handling high volumes of customer inquiries during peak times, ensuring ticketing accuracy, and managing a diverse team. Effective time management, clear communication, and strong problem-solving skills are crucial for addressing these issues. Maintaining detailed procedures, regularly training staff, and utilizing ticketing software efficiently help supervisors keep operations running smoothly. Collaborating closely with event organizers and customer service teams also ensures a seamless ticketing process.
What are Ticketing Supervisors?
Ticketing Supervisors are professionals who oversee the ticketing operations for events, transportation, or entertainment venues. They manage a team of ticketing agents, ensure accurate and efficient ticket sales, handle customer inquiries or complaints, and maintain compliance with company policies. Their role often includes training staff, resolving escalated issues, and generating sales or attendance reports. Ticketing Supervisors play a crucial part in delivering a positive customer experience and maintaining smooth operational flow.
What job makes $10,000 a month without a degree?
A Ticketing Supervisor typically does not earn $10,000 a month without a degree; however, high-level roles in sales, real estate, or entrepreneurship can reach that income level without formal education. These positions often require strong skills, experience, and sometimes certifications, but not necessarily a college degree.
What is the difference between Ticketing Supervisor vs Ticketing Agent?
| Aspect | Ticketing Supervisor | Ticketing Agent |
|---|---|---|
| Credentials | High school diploma or equivalent; experience in ticketing systems; leadership skills | High school diploma or equivalent; familiarity with ticketing software |
| Work Environment | Supervisory role overseeing ticketing staff; administrative tasks | Customer service-focused; handling ticket sales and inquiries |
| Employer & Industry Usage | Event venues, transportation, entertainment industry | Airlines, theaters, sports venues |
| Search & Comparison Intent | Understanding managerial roles in ticketing | Customer service and ticketing procedures |
The Ticketing Supervisor typically oversees ticketing operations, manages staff, and ensures smooth processes, requiring leadership skills. In contrast, a Ticketing Agent primarily interacts with customers, sells tickets, and handles inquiries. Both roles are essential in the ticketing industry but differ in responsibilities and experience requirements.
More about Ticketing Supervisor jobs
What cities are hiring for Ticketing Supervisor jobs? Cities with the most Ticketing Supervisor job openings:
What job categories do people searching Ticketing Supervisor jobs look for? The top searched job categories for Ticketing Supervisor jobs are:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 2 hours ago
ASM Global rating
6.4
Based on 80 frontline employees who took The Breakroom Quiz
126th of 209 rated facilities management
Job description
POSITION: Regional Director of Ticketing
DEPARTMENT: North American Venues
REPORTS TO: Vice President, Business Operations & Strategy
FLSA STATUS: Salaried, Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
THE ROLE
The Regional Director of Ticketing is a senior operational leader responsible for the performance and day-to-day management of box office operations across Legends' North American Managed Venues portfolio spanning on-sale builds, pricing structures, event execution, and settlements in close partnership with the Legends local ticketing and marketing teams.
This is a high-visibility role with direct exposure to North American Managed Venues leadership team and the box office operations across major professional sports stadiums and arena, as well as theaters and amphitheaters.
Essential Duties and Responsibilities
Venue Box Office Oversite
Box Office Audit Program
Promoter & Content Partner
Commercial & Performance Management
Reporting & Analytics
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS AND QUALIFICATIONS REQUIRED
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: REMOTE/HYBRID - if you are located near a corporate office, you may be asked to work in-office some days (Conshohocken, PA, Chicago, IL, New York, NY, Frisco, TX).
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
DEPARTMENT: North American Venues
REPORTS TO: Vice President, Business Operations & Strategy
FLSA STATUS: Salaried, Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
THE ROLE
The Regional Director of Ticketing is a senior operational leader responsible for the performance and day-to-day management of box office operations across Legends' North American Managed Venues portfolio spanning on-sale builds, pricing structures, event execution, and settlements in close partnership with the Legends local ticketing and marketing teams.
This is a high-visibility role with direct exposure to North American Managed Venues leadership team and the box office operations across major professional sports stadiums and arena, as well as theaters and amphitheaters.
Essential Duties and Responsibilities
Venue Box Office Oversite
- Serve as the primary point of contact for venue General Managers, box office directors, and marketing teams across the North American Managed Venues portfolio.
- Oversee on-sale execution, holds management, event builds, settlements and ensure consistent, high-quality ticketing operations.
- Serve as the on-site Box Office representative for major events requiring additional leadership support, with the ability to step in as interim box office lead during staff transitions.
- Lead the onboarding of new Legends-managed venues, ensuring a smooth transition to Legends ticketing agreements, operational standards, and on-site staff training.
- Perform all other duties as assigned by the Vice President, Business Operations & Strategy.
Box Office Audit Program
- Design and implement a comprehensive Box Office Audit program across the North American managed venue portfolio.
- Manage the ongoing execution and continuous improvement of the Audit program, ensuring consistent standards across all locations.
- Leverage audit findings to drive improvements in ticketing operations, fee compliance, contractual adherence, and venue-level accountability.
Promoter & Content Partner
- Serve as an operational business partner to the Legends Central Booking Team, supporting national and local relationships with Live Nation, AEG, Outback, LiveCo, and other key content partners.
- Coordinate and manage ticketing requirements from promoters across the North American venue portfolio.
Commercial & Performance Management
- Oversee the full North American ticketing pricing structure across the portfolio.
- Partner with ticketing providers to ensure fee structures comply with applicable federal, state, and local regulations.
- Identify and execute opportunities to optimize fee configurations, ticket sale conversion, and platform utilization to strengthen commercial performance.
Reporting & Analytics
- Partner with the Legends Strategy and IQ teams to enhance ticket sales tracking, pacing reporting, and revenue analytics across the portfolio.
- Utilize platform-specific tools - including TM1, AXS IQ, and others - to inform operational decisions and track performance trends.
- Proactively surface risks, emerging trends, and commercial opportunities to senior leadership in a timely and well-structured manner.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SKILLS AND QUALIFICATIONS REQUIRED
- Bachelor's Degree in a relevant field
- 7+ years of progressive experience in ticketing and box office operations within the live entertainment industry.
- Demonstrated familiarity with major ticketing platforms, including Ticketmaster, AXS, SeatGeek, Etix, and comparable systems.
- Experience working alongside major promoters (Live Nation, AEG, etc.) strongly preferred.
- Ability to manage a large, geographically distributed portfolio of venues and events simultaneously.
- Strong commercial, financial, and analytical acumen with a track record of driving operational and revenue performance.
- Willingness and ability to travel across North America; estimated 40%.
- Self-directed with strong judgment and the ability to operate independently in a fast-paced, high-volume environment.
- Flexibility to work irregular hours, including evenings and weekends, as event schedules require.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: REMOTE/HYBRID - if you are located near a corporate office, you may be asked to work in-office some days (Conshohocken, PA, Chicago, IL, New York, NY, Frisco, TX).
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
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About ASM Global
Sourced by ZipRecruiter
ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.
Industry
Arts, entertainment, and recreation
Company size
10,000+ Employees
Headquarters location
Los Angeles, CA, US
Year founded
2019