Trouble Ticketing System TeamDynamix to manage the enterprise ticketing/request system and to document problem communication and escalation processes. Maintenance Coordination WAN is the main ...
Trouble Ticketing System TeamDynamix to manage the enterprise ticketing/request system and to document problem communication and escalation processes. Maintenance Coordination WAN is the main ...
Trouble Ticketing System TeamDynamix to manage the enterprise ticketing/request system and to document problem communication and escalation processes. Maintenance Coordination WAN is the main ...
Trouble Ticketing System TeamDynamix to manage the enterprise ticketing/request system and to document problem communication and escalation processes. Maintenance Coordination WAN is the main ...
Cyber Threat Intelligence Lead
Reston, VA · Hybrid
$155K - $180K/yr
... cyber ticketing management. JOB DUTIES AND RESPONSIBILITIES Directs the collection, analysis, production, and integration of cyber threat intelligence into CSOC detection and response workflows.
Cyber Threat Intelligence Lead
Reston, VA · Hybrid
$155K - $180K/yr
... cyber ticketing management. JOB DUTIES AND RESPONSIBILITIES Directs the collection, analysis, production, and integration of cyber threat intelligence into CSOC detection and response workflows.
Configuration Manager
Mclean, VA · On-site
Configuration Manager Location : Mclean, VA Required Skills: Expertise in Maven Scripting and ... Experience with Remedy ticketing system for opening CRQ and WO. Excellent communication and ...
Configuration Manager
Mclean, VA · On-site
Configuration Manager Location : Mclean, VA Required Skills: Expertise in Maven Scripting and ... Experience with Remedy ticketing system for opening CRQ and WO. Excellent communication and ...
Cyber Threat Intelligence Lead
Reston, VA · On-site
$155K - $180K/yr
... cyber ticketing management. JOB DUTIES AND RESPONSIBILITIES Directs the collection, analysis, production, and integration of cyber threat intelligence into CSOC detection and response workflows.
Cyber Threat Intelligence Lead
Reston, VA · On-site
$155K - $180K/yr
... cyber ticketing management. JOB DUTIES AND RESPONSIBILITIES Directs the collection, analysis, production, and integration of cyber threat intelligence into CSOC detection and response workflows.
Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required
$26.44 - $35.78/hr
Document and track all customer incidents, requests, and troubleshooting steps accurately and clearly within a ticketing management system. * Translate basic technical concepts into clear, non ...
Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required
$26.44 - $35.78/hr
Document and track all customer incidents, requests, and troubleshooting steps accurately and clearly within a ticketing management system. * Translate basic technical concepts into clear, non ...
Partner with system administrators and engineering teams to design and maintain asset management schemas, workflows, and ticketing integrations supporting accurate asset tracking and operational ...
Partner with system administrators and engineering teams to design and maintain asset management schemas, workflows, and ticketing integrations supporting accurate asset tracking and operational ...
Partner with system administrators and engineering teams to design and maintain asset management schemas, workflows, and ticketing integrations supporting accurate asset tracking and operational ...
Partner with system administrators and engineering teams to design and maintain asset management schemas, workflows, and ticketing integrations supporting accurate asset tracking and operational ...
Cyber Threat Intelligence Lead
Reston, VA · On-site
$120 - $150/hr
... cyber ticketing management. JOB DUTIES AND RESPONSIBILITIES Directs the collection, analysis, production, and integration of cyber threat intelligence into CSOC detection and response workflows.
Cyber Threat Intelligence Lead
Reston, VA · On-site
$120 - $150/hr
... cyber ticketing management. JOB DUTIES AND RESPONSIBILITIES Directs the collection, analysis, production, and integration of cyber threat intelligence into CSOC detection and response workflows.
IT Asset Manager
Washington, DC · On-site
$80 - $128/hr
Partner with system administrators and engineering teams to design and maintain asset management schemas, workflows, and ticketing integrations supporting accurate asset tracking and operational ...
IT Asset Manager
Washington, DC · On-site
$80 - $128/hr
Partner with system administrators and engineering teams to design and maintain asset management schemas, workflows, and ticketing integrations supporting accurate asset tracking and operational ...
IT Asset Manager
Washington, DC · On-site
$80K - $128K/yr
Partner with system administrators and engineering teams to design and maintain asset management schemas, workflows, and ticketing integrations supporting accurate asset tracking and operational ...
IT Asset Manager
Washington, DC · On-site
$80K - $128K/yr
Partner with system administrators and engineering teams to design and maintain asset management schemas, workflows, and ticketing integrations supporting accurate asset tracking and operational ...
Facilities Manager
Lorton, VA · On-site
The Facilities Manager will manage maintenance scheduling and workload management using the required ticketing reporting tools. Maintenance staff is coordinated to ensure reliability of building ...
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Facilities Manager
Lorton, VA · On-site
The Facilities Manager will manage maintenance scheduling and workload management using the required ticketing reporting tools. Maintenance staff is coordinated to ensure reliability of building ...
AWS Junior Account Manager Administrator with Security Clearance
Herndon, VA · On-site
$42K - $57K/yr
... ticketing platforms, and workflow tools. • Assist in preparing executive briefings, customer ... management, customer operations, program administration, help desk, cloud operations, or related ...
AWS Junior Account Manager Administrator with Security Clearance
Herndon, VA · On-site
$42K - $57K/yr
... ticketing platforms, and workflow tools. • Assist in preparing executive briefings, customer ... management, customer operations, program administration, help desk, cloud operations, or related ...
User Support Manager
Quantico, VA · On-site
Strong understanding of incident management, service request fulfillment, and ticketing systems. * Excellent written and verbal communication skills with a strong customer service focus.
User Support Manager
Quantico, VA · On-site
Strong understanding of incident management, service request fulfillment, and ticketing systems. * Excellent written and verbal communication skills with a strong customer service focus.
Manage and delegate ticketing system for the Facilities team to ensure equitable and efficient workflow distribution, and timely turnaround * Liaise and collaborate with varying Business Services ...
Manage and delegate ticketing system for the Facilities team to ensure equitable and efficient workflow distribution, and timely turnaround * Liaise and collaborate with varying Business Services ...
User Support Manager
Quantico, VA · On-site
$90K - $125K/hr
Strong understanding of incident management, service request fulfillment, and ticketing systems. * Excellent written and verbal communication skills with a strong customer service focus.
User Support Manager
Quantico, VA · On-site
$90K - $125K/hr
Strong understanding of incident management, service request fulfillment, and ticketing systems. * Excellent written and verbal communication skills with a strong customer service focus.
Manager: Facilities
Washington, DC · On-site
$126K/yr
Manage and delegate ticketing system for the Facilities team to ensure equitable and efficient workflow distribution, and timely turnaround * Liaise and collaborate with varying Business Services ...
Manager: Facilities
Washington, DC · On-site
$126K/yr
Manage and delegate ticketing system for the Facilities team to ensure equitable and efficient workflow distribution, and timely turnaround * Liaise and collaborate with varying Business Services ...
User Support Manager
Quantico, VA · On-site
$90 - $125/hr
Strong understanding of incident management, service request fulfillment, and ticketing systems. * Excellent written and verbal communication skills with a strong customer service focus.
User Support Manager
Quantico, VA · On-site
$90 - $125/hr
Strong understanding of incident management, service request fulfillment, and ticketing systems. * Excellent written and verbal communication skills with a strong customer service focus.
Manage and delegate ticketing system for the Facilities team to ensure equitable and efficient workflow distribution, and timely turnaround * Liaise and collaborate with varying Business Services ...
Manage and delegate ticketing system for the Facilities team to ensure equitable and efficient workflow distribution, and timely turnaround * Liaise and collaborate with varying Business Services ...
Manager: Facilities
Washington, DC · On-site
$126 - $167/hr
Manage and delegate ticketing system for the Facilities team to ensure equitable and efficient workflow distribution, and timely turnaround * Liaise and collaborate with varying Business Services ...
Manager: Facilities
Washington, DC · On-site
$126 - $167/hr
Manage and delegate ticketing system for the Facilities team to ensure equitable and efficient workflow distribution, and timely turnaround * Liaise and collaborate with varying Business Services ...
Ticketing Manager information
See Washington salary details
$37.9K - $53.1K
4% of jobs
$53.1K - $68.3K
5% of jobs
$83.3K is the 25th percentile. Wages below this are outliers.
$68.3K - $83.5K
16% of jobs
$83.5K - $98.7K
17% of jobs
The median wage is $106.8K / yr.
$98.7K - $113.9K
15% of jobs
$113.9K - $129.1K
12% of jobs
$139.6K is the 75th percentile. Wages above this are outliers.
$129.1K - $144.3K
9% of jobs
$144.3K - $159.4K
7% of jobs
$159.4K - $174.6K
3% of jobs
$174.6K - $189.8K
2% of jobs
$189.8K - $205K
9% of jobs
$37.9K
$120.8K
$205K
How much do ticketing manager jobs pay per year?
As of Aug 22, 2026, the average yearly pay for ticketing manager in Washington is $120,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,900.00 and $150,100.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a ticketing manager?
To thrive as a Ticketing Manager, you need expertise in event ticketing systems, strong organizational skills, and experience in sales or customer service, often supported by a relevant degree. Familiarity with ticketing software like Ticketmaster, CRM platforms, and point-of-sale systems is commonly required, and certifications in event management can be advantageous. Exceptional communication, problem-solving, and leadership abilities help you manage teams and handle customer inquiries or issues efficiently. These competencies are vital for ensuring smooth ticket operations, maximizing revenue, and delivering a positive experience for event attendees.
What are some common challenges ticketing managers face during high-demand events, and how can they effectively address them?
Ticketing Managers often encounter challenges such as website overloads, fraudulent ticket purchases, and coordinating last-minute changes during high-demand events. To address these issues, they work closely with IT teams to ensure ticketing platforms can handle traffic spikes, implement robust security measures like CAPTCHA and payment verification, and maintain open communication with event organizers and customer service teams. Proactive planning, staying up-to-date with ticketing software, and having clear protocols in place help Ticketing Managers mitigate disruptions and ensure a positive experience for attendees.
What is the difference between Ticketing Manager vs Ticketing Coordinator?
| Aspect | Ticketing Manager | Ticketing Coordinator |
|---|---|---|
| Credentials | Experience in ticketing systems, industry-specific certifications often preferred | Similar credentials, often entry-level or related certifications |
| Work Environment | Oversees ticketing operations, manages teams, and handles high-level planning | Supports daily ticketing tasks, assists with customer inquiries, and manages ticketing software |
| Employer & Industry Usage | Used in entertainment, transportation, sports, and event industries | Commonly found in similar industries, supporting ticket sales and distribution |
| Search & Comparison Intent | People compare for managerial roles and responsibilities | People compare for entry-level or support roles in ticketing |
The Ticketing Manager typically oversees the entire ticketing process, manages staff, and handles strategic planning. The Ticketing Coordinator focuses on supporting daily ticketing operations and customer service. Both roles require familiarity with ticketing systems, but the Manager has broader responsibilities and leadership duties.
What is the role of a Ticketing Manager?
A Ticketing Manager oversees the sale and distribution of event tickets, manages ticketing staff, and ensures smooth operations using ticketing software. They coordinate with event organizers, handle customer inquiries, and monitor sales performance to maximize revenue and customer satisfaction.
What are the most commonly searched types of Ticketing jobs in Washington?
The most popular types of Ticketing jobs in Washington are:
What are popular job titles related to Ticketing Manager jobs in Washington?
For Ticketing Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Ticketing Manager jobs in Washington look for?
The top searched job categories for Ticketing Manager jobs in Washington are:
What cities in Washington are hiring for Ticketing Manager jobs?
Cities in Washington with the most Ticketing Manager job openings:
Full-time
Re-posted 28 days ago
Job description
Network Management Support Professionals Management Applications, Inc., a leading provider of Networking and Managed IT Services is seeking high level IT professionals to support a contract serving Virginia Area Community Colleges. These services will include the management, monitoring and alerting on edge routers, firewalls, voice gateways and servers at varying VA locations. Background The private WAN connects multiple colleges
The WAN peers with the commodity Internet via 10 Gigabit connections located in Ashburn and Richmond. The majority of these circuits connect at speeds of 100 Mbps to 300 Mbps and are in the process of being upgraded to 300 Mbps, 500 Mbps and gigabit speeds. In the near future, all of these primary circuits will be backed up with a smaller secondary circuit (40 Mbps - 100 Mbps) from a different provider for redundancy.
The routers are all Cisco 1001X models and include Cisco Prime. WAN services are delivered by Cox, LUMOS, Comcast and Verizon. **Please do not apply to this advertisement if you do not have experience in the below areas.
Responsibilities and Experience Preferred Experience: Network Operations Center or Remote Monitoring Experience, Cisco Product Experience and College/University Experience. Three Tiers of Managed Service: Monitoring and Alerts, Remote Monitoring and Management and Full Remote Management 24/7/365 monitoring and alerting from an NOC. Trouble Ticketing System TeamDynamix to manage the enterprise ticketing/request system and to document problem communication and escalation processes.
Maintenance Coordination WAN is the main communication channel for critical applications and services. Maintenance is normally scheduled/performed during late night or very early morning hours. All non-emergency maintenance must be scheduled at least 10 business days in advance to provide end users adequate notice and make sure service interruptions are kept to a minimum.
All maintenance must be pre-approved by the campus CIO or their designee. VCCS Network Monitoring System Traverse and Cacti are used for monitoring. Colleges are encouraged to open edge devices to System Office monitoring which will require further configuration to automate alarms and notices allowing for complete monitoring of all edge devices on the network.
Backup Services Responsible for backing up all network equipment and providing the files to the Director of Enterprise Services as needed. Change Management and Release Management Responsible Change and Release Management processes. Follow and log the processes so that stakeholders are kept updated as needed.
Education and Certification Requirements Four-year degrees preferred. Will consider AS, AAS and no degrees should the applicant have high-level job experience. Applicants with Cisco, CompTia and other well-known IT Certifications are preferred.
Job Application Instructions: Those that do not fit with the requirements provided above need not apply. To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements
Please also list all Certifications and Education within your resume.
About MANAGEMENT APPLICATIONS
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