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Ticketing Associate Jobs in Georgia (NOW HIRING)

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Use ticketing systems and CRM software to track customer issues Preferred Qualifications * 2+ years of experience in customer service * Associate degree in Business or related field * Proficiency ...

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Ticketing Associate information

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Georgia? The most popular types of Ticketing jobs in Georgia are:
What are popular job titles related to Ticketing Associate jobs in Georgia? For Ticketing Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Ticketing Associate jobs in Georgia look for? The top searched job categories for Ticketing Associate jobs in Georgia are:
What cities in Georgia are hiring for Ticketing Associate jobs? Cities in Georgia with the most Ticketing Associate job openings:
Infographic showing various Ticketing Associate job openings in Georgia as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution.

Stock Associate (Part-Time Seasonal) @ Georgia Aquarium

Event Network

Atlanta, GA • On-site

$14.50 - $18.25/hr

Part-time

Re-posted 7 days ago


Event Network rating

7.4

Company rating: 7.4 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

85th of 732 rated retailers


Job description

YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION
At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United States, we infuse passion, creativity, and purpose into everything we do. Our team is dedicated to providing engaging and memorable retail environments that enhance the guest experience, while reflecting the unique mission and values of each location we serve.
THE POSITION
As STOCK ASSOCIATE (Part-time Seasonal), you will:
  • Keep the inventory and stockroom organized by receiving, transferring, packing, stocking and ticketing merchandise.
  • Provide exceptional service as you assist in day-to-day store operations.

Qualifications:
  • Must be able to perform physical labor and able to lift 40 lbs.
  • Basic computer knowledge.
  • Must have open availability to include weekdays, weekends, holidays, and two morning and evening shifts during the week.
  • Must be welcoming, positive, engaging and friendly towards our customers, team members, and venue staff.
  • Stockroom experience is a plus.

Physical Demands - The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the Stock Associate is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
  • The Stock Associate must frequently lift and/or move up to 40 pounds.
  • Weekend work shifts required (Friday, Saturday, and Sunday).

BRING YOUR PASSION AND TALENT TO OUR TEAM!
Ready to make an impact and be part of something extraordinary? Apply today and take the next step in your career journey with us!
Event Network celebrates diversity and is proud to be an equal-opportunity employer. We're committed to creating an inclusive environment for all Team Members.

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