ZipRecruiter

Log In

1

Ticketing Associate Jobs in Suwanee, GA (NOW HIRING)

Doeren Mayhew

IT Senior Associate

Duluth, GA · On-site

... ticketing systems, phone, email, and in-person interactions while meeting established SLAs. • ... Associate's degree in Information Technology or a related field Company : Doeren Mayhew is an ...

Doeren Mayhew

IT Senior Associate

Duluth, GA · On-site

Respond to and manage support requests via ticketing systems, phone, email, and in-person ... Associate's degree in Information Technology or a related field preferred. * 2+ years of experience ...

Doeren Mayhew

IT Senior Associate

Duluth, GA

Respond to and manage support requests via ticketing systems, phone, email, and in-person ... Associate's degree in Information Technology or a related field preferred. * 2+ years of experience ...

KOHLS

Part-Time Store Merchandising Associate

Milton, GA · On-site

$12.50/hr

Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a ... Support and partner with other associates on merchandising incoming product All associate roles at ...

KOHLS

Part-Time Store Merchandising Associate

Roswell, GA · On-site

$12.50/hr

Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a ... Support and partner with other associates on merchandising incoming product All associate roles at ...

Allied Staffing

Be Seen First

Tier 1 Customer Service

Atlanta, GA · On-site

$20/hr

Use ticketing systems and CRM software to track customer issues Preferred Qualifications * 2+ years of experience in customer service * Associate degree in Business or related field * Proficiency ...

next page

Showing results 1-20

All JobsTicketing Associate JobsTicketing Associate Jobs in Suwanee, GA

Ticketing Associate information

See Suwanee, GA salary details

$12

$28

$88

How much do ticketing associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ticketing associate in Suwanee, GA is $28.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $36.49 per hour, depending on experience, location, and employer.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What cities near Suwanee, GA are hiring for Ticketing Associate jobs? Cities near Suwanee, GA with the most Ticketing Associate job openings:
Ticketing Associate jobs near you

IT Senior Associate

Doeren Mayhew

Duluth, GA • On-site

Full-time

Re-posted 7 days ago

Job description

Job Summary:
Doeren Mayhew is a tax, assurance and advisory firm headquartered in Troy, Michigan, and they are seeking a Senior IT Associate responsible for advanced troubleshooting and IT project assistance. This individual will act as a key liaison between end users and infrastructure teams while ensuring high-quality IT service delivery.
Responsibilities:
• Provide on-site IT personnel for our Duluth and Alpharetta offices.
• Help Desk Technician II equivalent position.
• Stage offices / desks and assistant in moving computer hardware.
• Respond to and manage support requests via ticketing systems, phone, email, and in-person interactions while meeting established SLAs.
• Install and maintain computer systems and software on laptops and PCs.
• Document technical issues, resolutions, and standard operating procedures within the knowledge base.
Qualifications:
Required:
• High school diploma or GED
• 2+ years of experience in technical support or help desk role
• Experience with M365 administration and Windows OS
• Familiarity with ticketing systems and SLA-driven environments
• Strong listening skills
• Ability to communicate effectively
• Drive for continued education and willingness to learn new skills
• Strong understanding of security best practices
• Ability to work in a fast-paced environment
• Willingness to work shifts, including evenings or weekends if required
• Additional travel outside of the Atlanta metro area offices may be required
Preferred:
• Associate's degree in Information Technology or a related field
Company:
Doeren Mayhew is an accounting company providing accounting, audit, tax and business advisory services. Founded in 1932, the company is headquartered in Troy, USA, with a team of 1001-5000 employees. The company is currently Late Stage.

Apply