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Ticketing Associate Jobs in Suwanee, GA (NOW HIRING)

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Use ticketing systems and CRM software to track customer issues Preferred Qualifications * 2+ years of experience in customer service * Associate degree in Business or related field * Proficiency ...

Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave ... Ticket merchandise or other items with gum labels, ticketing gun, or pin tickets. * Pack or unpack ...

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Ticketing Associate information

See Suwanee, GA salary details

$12

$28

$88

How much do ticketing associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for ticketing associate in Suwanee, GA is $28.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $36.49 per hour, depending on experience, location, and employer.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are popular job titles related to Ticketing Associate jobs in Suwanee, GA?

For Ticketing Associate jobs in Suwanee, GA, the most frequently searched job titles are:

What job categories do people searching Ticketing Associate jobs in Suwanee, GA look for?

The top searched job categories for Ticketing Associate jobs in Suwanee, GA are:

What cities near Suwanee, GA are hiring for Ticketing Associate jobs?

Cities near Suwanee, GA with the most Ticketing Associate job openings:

Retail Sales Associate (Part Time)

Coca-Cola

Atlanta, GA • On-site

$15/hr

Part-time

Re-posted 14 days ago


Coca-Cola rating

7.6

Company rating: 7.6 out of 10

Based on 442 frontline employees who took The Breakroom Quiz

140th of 443 rated food and drinks producers


Job description

Job Description Summary:

The Retail Sales Associate will function primarily on the sales floor and cash wrap. They are responsible for revenue generation through demonstration of merchandise selling skills. The Retail Ambassador duties consist of greeting and assisting internal and external guests. Stocking, staging and transporting merchandise to the sales floor. Cycle counts, ticketing and maintaining visual standards on the sales floor and at the cash wrap. Cash handling will be a requirement for all ambassadors. Individuals in this position must work cooperatively with other ambassadors and productively with minimal supervision.

We're looking for enthusiastic associates to join our team at The Coca-Cola Store. We are an energized team that likes to have fun at work and meet new people from all over the world.

Our Retail Sales Associates greet and assist our guests; along with stocking, staging and transporting merchandise to the sales floor. You'll also be involved in selling Coke merchandise, so cash handling skills is a plus. A great perk as an associate will include receiving discounts on Coke merchandise. We're looking for candidates that have a passion for working in a team environment and have a thirst for assisting people while immersing them further into our brand.

Hourly Pay Rate: Starting at $15/hr

Position Type: Part-Time

Average Hours: 24 hours/week

This is a part time role working 24 hours a week.Candidates must have open availability to work 3-4 days on weekends, weekdays and holidays. Shifts will vary between the hours of 6 am and midnight based on the business needs (could be as late as midnight when we host corporate events).

Position Overview:

The Retail Sales Associate will function primarily on the sales floor and cash wrap. They are responsible for revenue generation through demonstration of merchandise selling skills. The Retail Associate duties consist of greeting and assisting internal and external guests. Stocking, staging and transporting merchandise to the sales floor. Cycle counts, ticketing and maintaining visual standards on the sales floor and at the cash wrap. Cash handling will be a requirement for all associates. Individuals in this position must work cooperatively with other associates and productively with minimal supervision.

Primary Responsibilities/Accountabilities:

Assist in maintaining a clean and organized sales floor, and ensure a welcoming, guest-friendly environment.

Greet guests and provide them with purchasing options based on their needs and wants, demonstrating knowledge regarding the merchandise and company.

Participate in bi-annual inventory process.

Maintain updated knowledge on current products, pricing, and promotions.

Manage financial transactions and purchases accurately and efficiently using a POS (Point of Sale) system.

Follow through on an exceptional guest experience by presenting guests with product promotions and sale opportunities as identified through engagement.

Develop and implement cross-selling strategies for appropriate products.

Assist guests with returns and exchanges.

Regular, dependable attendance and punctuality.

May perform other additional duties not listed.

Education/Experience

High School diploma or equivalent

No experience is required.

Communication Skills

Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to effectively communicate with guests, peers, and management.

Able to communicate on a two-way radio with proper etiquette.

Reasoning Ability

Must be able to work independently with minimal supervision.

Physical Demands

This position requires constant moving, talking, listening, reaching, and standing.

Must be able to stand for at least two or more consecutive hours.

Must be able to lift at least 50 lbs.

Frequently required to stoop, bend, crouch, stand, walk, climb, lift and use repetitive motion.

Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.

Other Skills

Must be able to function as part of a team in a high volume guest environment.

Possess a strong sense of urgency.

Basic math skills

Must enjoy meeting and interacting with guests.

Possess a thirst for learning.

Qualifications:

High school diploma or general education degree (GED).

Possess basic high school math level skills.

Basic computer and keyboarding skills.

Must be able to lift up to 50lbs repetitively without accommodation.

Must be able to pass a drug screen and criminal background check.

Must be able to work a flexible schedule to include nights, weekends and holidays.

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Pay Range:

United States: 16,848 - 19,843 USD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

September 11, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what's possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors - curious, empowered, inclusive and agile - and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Visionto learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.

What Coca-Cola employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Coca-Cola logo

About Coca-Cola

Sourced by ZipRecruiter

On May 8, 1886, Dr. John Pemberton brought his perfected syrup to Jacobs' Pharmacy in downtown Atlanta where the first glass of Coca‑Cola was poured. From that one iconic drink, we’ve evolved into a total beverage company. More than 2.2 billion servings of our drinks are enjoyed in more than 200 countries and territories each day. We are constantly transforming our portfolio, from reducing added sugar in our drinks to bringing innovative new products to market. We seek to positively impact people’s lives, communities and the planet through water replenishment, packaging recycling, sustainable sourcing practices and carbon emissions reductions across our value chain. Together with our bottling partners, we employ more than 700,000 people, helping bring economic opportunity to local communities worldwide. We are committed to offering people more of the drinks they want across a range of categories and sizes while driving sustainable solutions that build resilience into our business and create positive change for the planet.

Industry

Food services and drinking places and food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US