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Ticketing Associate Jobs in Suwanee, GA (NOW HIRING)

Boot Barn

Inventory Control Associate (Seasonal)

Cumming, GA · On-site

$15.25 - $18.75/hr

The Seasonal Inventory Control Associate assists the Receiving and Inventory Control Specialist ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Boot Barn

Inventory Control Associate (Seasonal)

Cumming, GA · On-site

$15.25 - $18.75/hr

The Seasonal Inventory Control Associate assists the Receiving and Inventory Control Specialist ... Ensure all merchandise is prepared for the selling floor and complies with all company ticketing ...

Fox Theatre

F&B Warehouse Associate

Atlanta, GA · On-site

$15.50 - $18.25/hr

Additional amenities include priority pre-sale ticketing notifications, concierge guest services ... Warehouse Associates are responsible for ensuring the products, inventory, and event-related ...

authority

Payment Operations Specialist

Atlanta, GA

$49K - $66K/yr

Monitor, log, and track support tickets using internal CRM and ticketing systems * Escalate issues ... High school diploma or equivalent required; associate or bachelor's degree preferred Preferred ...

Atlanta Hawks

Membership Sales Associate

Atlanta, GA · On-site

$13.50 - $18.25/hr

During your time as a Membership Associate, you will be responsible for hitting daily, weekly, and ... Including, but not limited, to full and partial ticketing packages, premium tickets, group tickets ...

Atlanta Hawks

Membership Sales Associate

Atlanta, GA · On-site

$13.50 - $18.25/hr

During your time as a Membership Associate, you will be responsible for hitting daily, weekly, and ... Including, but not limited, to full and partial ticketing packages, premium tickets, group tickets ...

STI

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

... Associate degree in a related field OR minimum 2+ years of help desk support • One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven ...

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Showing results 21-40

All JobsTicketing Associate JobsTicketing Associate Jobs in Suwanee, GA

Ticketing Associate information

See Suwanee, GA salary details

$12

$28

$88

How much do ticketing associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for ticketing associate in Suwanee, GA is $28.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $36.49 per hour, depending on experience, location, and employer.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are popular job titles related to Ticketing Associate jobs in Suwanee, GA?

For Ticketing Associate jobs in Suwanee, GA, the most frequently searched job titles are:

What job categories do people searching Ticketing Associate jobs in Suwanee, GA look for?

The top searched job categories for Ticketing Associate jobs in Suwanee, GA are:

What cities near Suwanee, GA are hiring for Ticketing Associate jobs?

Cities near Suwanee, GA with the most Ticketing Associate job openings:

Ticketing Associate jobs near you

Technical Support & Shipping Associate

MyDoorView

Norcross, GA • On-site

$60K - $65K/yr

Full-time

Re-posted 13 days ago

Job description

Technical Support & Shipping Associate

Location: Norcross, GA (On-site)
Department: Operations / Technical Support
Reports to: Director of Operations

About MyDoorView

At MyDoorView, we’re redefining property access solutions through cutting-edge video intercom and access control technology. We serve dealers, integrators, and property managers nationwide, helping them deliver secure, modern entry systems to their clients.

Join a fast-growing, team-driven environment where your contributions directly impact product quality, customer experience, and operational efficiency.

Position Summary

We are seeking a reliable and detail-oriented Technical Support & Shipping Associate to support both our operations and technical teams. This is a hands-on, in-office role responsible for fulfilling shipments, testing returned equipment (RMAs), and assisting with technical support tasks.

This position plays a critical role in ensuring devices are properly prepared, tested, and delivered while also supporting troubleshooting efforts to maintain system reliability for our customers.

Key Responsibilities

Shipping & Operations

  • Pick, pack, and fulfill outbound orders accurately and efficiently
  • Prepare and label shipments (UPS/FedEx) and manage daily shipping workflows
  • Maintain organized inventory and assist with stock management
  • Receive and process inbound shipments and returned equipment

RMA Testing & Device Handling

  • Test returned intercom panels and related hardware to diagnose issues
  • Document findings and coordinate with the technical team on next steps
  • Reconfigure, reset, and prepare devices for redeployment
  • Track RMA status and maintain accurate records

Technical Support Assistance

  • Assist the technical support team with basic troubleshooting and diagnostics
  • Help replicate reported issues in a controlled environment
  • Support device provisioning and setup as needed
  • Escalate complex issues to senior technical staff

General

  • Maintain a clean, organized workspace and lab environment
  • Support process improvements across operations and support workflows
  • Other duties as needed as the role evolves
Qualifications
  • 1–3 years of experience in operations, technical support, or warehouse/shipping roles
  • Strong attention to detail and organizational skills
  • Comfortable working with hardware and basic networking concepts
  • Ability to follow technical instructions and troubleshoot methodically
  • Experience with shipping platforms (UPS, FedEx, etc.) preferred
  • Basic computer skills (Google Workspace, spreadsheets, etc.)
  • Ability to lift and move packages (up to ~40 lbs)
  • Reliable, punctual, and able to work on-site in Norcross, GA
Preferred (Not Required)
  • Experience with low-voltage systems, access control, or security products
  • Familiarity with Android-based devices or mobile device management (MDM)
  • Exposure to technical support ticketing systems
Why Join MyDoorView
  • Be part of a growing company in a high-demand industry
  • Direct impact on product quality and customer satisfaction
  • Opportunity to grow into technical or operations-focused roles
  • Collaborative, team-oriented environment

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