ZipRecruiter

Log In

1

Ticketing Associate Jobs in Dallas, GA (NOW HIRING)

Allied Staffing

Be Seen First

Tier 1 Customer Service

Atlanta, GA · On-site

$20/hr

Use ticketing systems and CRM software to track customer issues Preferred Qualifications * 2+ years of experience in customer service * Associate degree in Business or related field * Proficiency ...

Fox Theatre

F&B Warehouse Associate

Atlanta, GA · On-site

$15.50 - $18.25/hr

Additional amenities include priority pre-sale ticketing notifications, concierge guest services ... Warehouse Associates are responsible for ensuring the products, inventory, and event-related ...

authority

Payment Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

Monitor, log, and track support tickets using internal CRM and ticketing systems * Escalate issues ... High school diploma or equivalent required; associate or bachelor's degree preferred Preferred ...

Atlanta Hawks

Membership Sales Associate

Atlanta, GA · On-site

$13.50 - $18.25/hr

During your time as a Membership Associate, you will be responsible for hitting daily, weekly, and ... Including, but not limited, to full and partial ticketing packages, premium tickets, group tickets ...

next page

Showing results 1-20

All JobsTicketing Associate JobsTicketing Associate Jobs in Dallas, GA

Ticketing Associate information

See Dallas, GA salary details

$11

$27

$86

How much do ticketing associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for ticketing associate in Dallas, GA is $27.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $35.38 per hour, depending on experience, location, and employer.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What cities near Dallas, GA are hiring for Ticketing Associate jobs?

Cities near Dallas, GA with the most Ticketing Associate job openings:

Ticketing Associate jobs near you

Guest Services Associate (Temporary Position)

Douglas County School System

Douglasville, GA

$16.50/hr

Temporary

Re-posted 13 days ago

Job description

PRIMARY FUNCTION:  A Guest Services Associate ensures a welcoming, organized, and enjoyable experience for all guests attending Legacy Arena events. This role includes supporting box office operations, assisting with seating and directions, and providing high-level service to VIPs, suite guests, and special visitors. 
PAY GRADE:  $16.50 per hour
FLSA STATUS:  Non-Exempt
TERMS OF EMPLOYMENT:  Temporary Work - Must be at least 16 years of age.
EDUCATIONAL LEVEL:  High School or College Student
CERTIFICATION/LICENSE REQUIRED:  None
Key Responsibilities: 











Greet guests warmly and provide directions to seating areas, restrooms, concessions, and exits 

Scan and verify tickets, assist with seating, and manage crowd flow in assigned sections 

Support box office operations, including ticket sales, will call, and resolving ticketing issues 

Assist VIPs, suite holders, and special guests with entry, seating, and personalized service 

Monitor guest areas to ensure safety, cleanliness, and adherence to venue policies 

Respond to guest questions, concerns, or issues in a professional and timely manner 

Provide support during emergencies by following venue procedures and guiding guests safely 

Collaborate with event staff and security to maintain a smooth and organized environment 

Hospitality & Suite Support: 

Welcome guests to premium seating areas and hospitality suites 

Check credentials and ensure proper access to restricted areas 

 Assist with guest needs in suites, including directions, basic service support, and coordination with catering staff 

Maintain a clean, organized, and professional appearance in VIP areas Skills & Qualifications: 

Strong customer service and communication skills 

Professional, friendly, and approachable demeanor 

Ability to remain calm and helpful in high-traffic, fast-paced environments 

Problem-solving skills and attention to detail 

Team-oriented with the ability to follow directions and venue procedures 

Flexible availability, including evenings, weekends, and holidays 

Ability to stand and walk for extended periods 

Preferred (Optional): 

Previous experience in customer service, hospitality, or event staffing 

Experience handling ticketing systems or guest relations 

Experience working with VIP or high-profile guests 


APPLICATION PROCEDURES:  Applicants should attach a cover letter stating their specific area of interest, i.e., Human Resources, Technology, Communications or Special Education.  Applicants should complete an application at www.dcssga.org.  (Click on "Employment" then "Job/Vacancies/Postings" to link to classified application.)
 



Apply