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Ticketing Associate Jobs in Dallas, GA (NOW HIRING)

Atlanta Hawks

Membership Sales Associate

Atlanta, GA · On-site

$13.50 - $18.25/hr

During your time as a Membership Associate, you will be responsible for hitting daily, weekly, and ... Including, but not limited, to full and partial ticketing packages, premium tickets, group tickets ...

STI

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

... Associate degree in a related field OR minimum 2+ years of help desk support • One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.) • Minimum 2+ years proven ...

Hooters

HELP DESK TECH TIER 1

Atlanta, GA

$18/hr

Experience with modern day ITSM ticketing systems. * Experience troubleshooting network issues ... Associate degree or equivalent work experience. * Previous restaurant and/or retail support ...

Hooters

HELP DESK TECH TIER 1

Atlanta, GA · On-site

$18/hr

Experience with modern day ITSM ticketing systems. * Experience troubleshooting network issues ... Associate degree or equivalent work experience. * Previous restaurant and/or retail support ...

Yancey Bros.co

Digital Solutions Admin

Austell, GA

$16 - $21.25/hr

Create and maintain associate application access, permissions, settings, and account associations ... Deliver timely, professional support through phone, email, chat, and ticketing channels. * Partner ...

Yancey Bros Co

Digital Solutions Admin

Austell, GA · On-site

$16 - $21.25/hr

Create and maintain associate application access, permissions, settings, and account associations ... Deliver timely, professional support through phone, email, chat, and ticketing channels. * Partner ...

American Eagle Outfitters, Inc.

Todd Snyder - Stock

Atlanta, GA · On-site

$14.50 - $18.25/hr

The Stock Associate is responsible for maximizing selling potential by ensuring the efficient and ... Execute markdowns and re-ticketing in the stockroom and on the sales floor; update store leadership ...

Yancey Bros. Co.

Digital Solutions Admin

Austell, GA · On-site

$16 - $21.25/hr

Create and maintain associate application access, permissions, settings, and account associations ... Deliver timely, professional support through phone, email, chat, and ticketing channels. * Partner ...

American Eagle Outfitters

Todd Snyder - Stock

Atlanta, GA · On-site

$14.50 - $18.25/hr

The Stock Associate is responsible for maximizing selling potential by ensuring the efficient and ... Execute markdowns and re-ticketing in the stockroom and on the sales floor; update store leadership ...

Worth AI

IT Security Engineer

Atlanta, GA · On-site

Help maintain secure development guidelines and AppSec tooling Security Operations & Ticketing ... Hybrid work (for Orlando Associates) * Free Food & Snacks (Orlando) * Wellness Resources

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All JobsTicketing Associate JobsTicketing Associate Jobs in Dallas, GA

Ticketing Associate information

See Dallas, GA salary details

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$86

How much do ticketing associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for ticketing associate in Dallas, GA is $27.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $35.38 per hour, depending on experience, location, and employer.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What cities near Dallas, GA are hiring for Ticketing Associate jobs?

Cities near Dallas, GA with the most Ticketing Associate job openings:

Ticketing Associate jobs near you

Membership Sales Associate

Atlanta Hawks

Atlanta, GA • On-site

$13.50 - $18.25/hr

Full-time

Re-posted 18 days ago

Job description

Who are we:
A professional basketball team and state-of-the-art arena/entertainment venue that specializes in creating memorable experiences for each guest we interact with. Some of our favorite things are live sports, concerts, comedy shows, family shows, and most any other world-class event you can think of, and we're looking for someone who shares the same interests. We live for the fast-paced world of sports & live entertainment, and as such, we work hard, run fast, execute flawlessly, and party it up when it all comes together. Lastly, we strive to deliver wonderful experiences that create lasting memories, and we prefer to surround ourselves with those who are the best at what they do.

Who are you:
An enthusiastic lover of sports, live entertainment, and people. You have true passion for engaging in meaningful interactions and creating memorable experiences for all guests. You strive to be helpful, engaging, and knowledgeable of all things Atlanta Hawks and State Farm Arena. You enjoy being a part of an exciting and dynamic group, and you're committed to continuously enhancing the productivity and effectiveness of your team. Lastly, you enjoy working hard and celebrating hard, and you'd be shocked if guests weren't positively impacted by their interactions with you.

Why You:
You're a recent college graduate looking for your first career move. You're looking for excitement, energy, and a competitive environment where work and fun coexist. You're a hard worker and challenges excite you. You enjoy a face-paced environment and know there are high expectations with high rewards. You crave an atmosphere where you will grow personally and professionally, as you develop your long-term career in professional sports and are passionate about helping create lasting memories for clients and fans.

Opportunity Overview:
The Atlanta Hawks + State farm arena is seeking highly motivated individuals who are passionate about sales and looking for a long career in professional sports. During your time as a Membership Associate, you will be responsible for hitting daily, weekly, and monthly quotas, and top performers will be given the opportunity to advance their sports careers internally and externally. Individuals will be provided with all the tools and necessary training to ensure they're set up for success during their tenure.

Responsibilities:
  • Sell a full menu of ticket products for the Atlanta Hawks via phone and face-to-face presentations. Including, but not limited, to full and partial ticketing packages, premium tickets, group tickets, and premium hospitality packages.
  • Meet or exceed weekly, monthly, and annual individual performance goals.
  • Set and complete out-of-office sales appointments, as well as conduct in-arena appointments to close new business.
  • Making outbound sales calls each day with the goal of generating new ticket revenue.
  • Maintaining records of all sales prospecting and customer conversations with our CRM system.
  • Must be able to work evenings and weekends, as the need arises. All Atlanta Hawks home games will be worked in various capacities including, but not limited to: prospecting appointments, sales tables, and game events.
  • Other related duties as assigned by the Ticket Sales Manager.
Required Skills/Abilities:
  • Comfort with making outbound cold calls.
  • Strong desire to start a career with a team that has ample opportunity for growth.
  • Strong work ethic, competitiveness, and a positive attitude.
  • Highly motivated with a passion for sales.
  • Ability to learn and study sales, helping make it a career.
  • Ability to work as a great teammate.
  • Present themselves in a professional manner, and are able to interact with all levels of the organization.
Education and Experience:
  • Bachelor's degree

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

If this opportunity looks exciting to you, please complete the application process. Go Hawks!

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