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Ticketing Associate Jobs in Dallas, GA (NOW HIRING)

Worth AI

IT Security Engineer

Atlanta, GA · Remote

Help maintain secure development guidelines and AppSec tooling Security Operations & Ticketing ... Hybrid work (for Orlando Associates) * Free Food & Snacks (Orlando) * Wellness Resources

JCPenney

Cashier - Town Ctr Mall

Kennesaw, GA · On-site

$10.75 - $14.75/hr

Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

JCPenney

Cashier - Arbor Place Mall

Douglasville, GA · On-site

$10.50 - $14.25/hr

Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

JCPenney

Cashier - Hiram Square

Hiram, GA · On-site

$10.25 - $14/hr

Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

KOHLS

Store Manager

Woodstock, GA · On-site

... changes and ticketing procedures * Prevent loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and ...

The Epsten Group

IT Support Specialist

Atlanta, GA · On-site

$75 - $90/hr

... ticketing system * Maintain documentation and knowledge base articles for employee use as well as ... Associate's degree and/or bachelor's degree in information technology, or related discipline a plus ...

New

TJX Companies

Retail Engagement Coordinator

Atlanta, GA · On-site

$14.25 - $14.75/hr

Trains and mentors all Associates on Policies and Procedures * Provides recognition and ... merchandise ticketing, EAS tagging - if applicable, and coding standards) * Ensures proper and ...

Tjx

Retail Engagement Coordinator

Atlanta, GA · On-site

$14.25 - $14.75/hr

Trains and mentors all Associates on Policies and Procedures * Provides recognition and ... merchandise ticketing, EAS tagging - if applicable, and coding standards) * Ensures proper and ...

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All JobsTicketing Associate JobsTicketing Associate Jobs in Dallas, GA

Ticketing Associate information

See Dallas, GA salary details

$11

$27

$86

How much do ticketing associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for ticketing associate in Dallas, GA is $27.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $35.38 per hour, depending on experience, location, and employer.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What cities near Dallas, GA are hiring for Ticketing Associate jobs?

Cities near Dallas, GA with the most Ticketing Associate job openings:

Ticketing Associate jobs near you

IT Security Engineer

Worth AI

Atlanta, GA • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

At Worth AI, we're building technology that transforms how financial decisions are made and we're doing it with precision, security, and speed. As we scale, we're looking for a hands-on Security Engineer to strengthen our vulnerability management program, harden our AWS environment, and help build application security into how we ship software.

This role is project-driven: you'll own initiatives end to end, from scoping a remediation effort to rolling out a new control, while also handling day-to-day security tickets against defined SLAs. You'll work closely with engineering, IT, and compliance, so clear communication and follow-through matter as much as technical depth.

Responsibilities

  • Vulnerability Management (Primary Focus)
  • Own the vulnerability scanning program across endpoints, servers, and cloud infrastructure
  • Triage, prioritize, and track findings through remediation, partnering with engineering and IT owners
  • Monitor and report on remediation SLAs; escalate aging or high-severity findings
  • Maintain vulnerability management documentation, metrics, and recurring reporting
  • Identity Management
  • Improve our identity management program through improvements in configurations, automations, to simultaneously improve security and user experience.

Cloud Security (AWS)

  • Monitor and harden AWS environments: IAM, security groups, S3, CloudTrail, GuardDuty, Security Hub, Config
  • Implement and maintain security guardrails and baseline configurations across AWS accounts
  • Investigate and respond to cloud security alerts and incidents
  • Support least-privilege access reviews and cloud configuration audits

Application Security

  • Support SAST, DAST, and dependency/SCA scanning integrated into the CI/CD pipeline
  • Review and triage AppSec findings with engineering teams and track remediation to closure
  • Participate in secure code reviews and threat modeling for new features and services
  • Help maintain secure development guidelines and AppSec tooling

Security Operations & Ticketing

  • Triage and resolve security tickets and requests within defined SLAs
  • Take ownership of incidents and requests through to resolution, escalating when needed
  • Maintain clear, accurate documentation of decisions, incidents, and remediation status
  • Project & Cross-Functional Work
  • Lead or contribute to security initiatives — tooling rollouts, control implementations, audit and compliance prep
  • Collaborate with engineering, IT, and compliance to embed security into everyday workflows
  • Communicate risk, status, and trade-offs clearly to both technical and non-technical stakeholders

Requirements

  • 2–4 years of experience in a security engineering, security analyst, or related role
  • Hands-on experience with AWS security services and concepts (IAM, VPC, GuardDuty, Security Hub,

CloudTrail)

  • Practical experience with vulnerability management tools and remediation workflows
  • Working knowledge of application security concepts (OWASP Top 10, SAST/DAST, dependency scanning)
  • Experience managing a ticket queue against SLAs, with strong ownership and follow-through
  • Strong written and verbal communication skills; comfortable working cross-functionally
  • Solid analytical and troubleshooting skills, with the ability to prioritize under competing deadlines

Preferred

  • AWS certification (Security Specialty or equivalent)
  • Experience with tools such as Wiz, Tenable, Qualys, or Snyk
  • Scripting experience (Python or bash) for automation and tooling
  • Exposure to compliance frameworks such as SOC 2
  • Experience with Jira, Linear, or similar ticketing/project tools

Additional Requirements

  • Comfortable working in-office 3 days per week
  • Able to work independently as a self-starter while collaborating across teams
  • Willing to participate in on-call or escalation coverage as needed

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance
  • Flexible Paid Time Off
  • 9 paid Holidays
  • Family Leave
  • Remote
  • Hybrid work (for Orlando Associates)
  • Free Food & Snacks (Orlando)
  • Wellness Resources