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Ticketing Associate Jobs in Atlanta, GA (NOW HIRING)

Fox Theatre, Inc.

Ticket Office Associate

Atlanta, GA · On-site

$16/hr

Ticket Office Associates ensure that the customer service in the Ticket Office consistently exceeds ... Ensure that internal and external guests' ticketing needs are being met and exceeded. * Balance ...

Doeren Mayhew

IT Senior Associate

Duluth, GA · On-site

... ticketing systems, phone, email, and in-person interactions while meeting established SLAs. • ... Associate's degree in Information Technology or a related field Company : Doeren Mayhew is an ...

Doeren Mayhew

IT Senior Associate

Duluth, GA · On-site

Respond to and manage support requests via ticketing systems, phone, email, and in-person ... Associate's degree in Information Technology or a related field preferred. * 2+ years of experience ...

Doeren Mayhew

IT Senior Associate

Duluth, GA · On-site

Respond to and manage support requests via ticketing systems, phone, email, and in-person ... Associate's degree in Information Technology or a related field preferred. * 2+ years of experience ...

KOHLS

Part-Time Store Merchandising Associate

Milton, GA · On-site

$12.50/hr

Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a ... Support and partner with other associates on merchandising incoming product All associate roles at ...

KOHLS

Part-Time Store Merchandising Associate

Roswell, GA · On-site

$12.50/hr

Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a ... Support and partner with other associates on merchandising incoming product All associate roles at ...

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All JobsTicketing Associate JobsTicketing Associate Jobs in Atlanta, GA

Ticketing Associate information

See Atlanta, GA salary details

$12

$29

$91

How much do ticketing associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ticketing associate in Atlanta, GA is $29.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $37.69 per hour, depending on experience, location, and employer.

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in Atlanta, GA? The most popular types of Ticketing jobs in Atlanta, GA are:
What are popular job titles related to Ticketing Associate jobs in Atlanta, GA? For Ticketing Associate jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Ticketing Associate jobs in Atlanta, GA look for? The top searched job categories for Ticketing Associate jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Ticketing Associate jobs? Cities near Atlanta, GA with the most Ticketing Associate job openings:
Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in Atlanta, GA as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $61,059 per year, or $29.4 per hour.

Ticket Office Associate

Fox Theatre, Inc.

Atlanta, GA • On-site

$16/hr

Part-time

Posted 6 days ago

Job description

Description
The Fox Theatre in Atlanta is seeking a qualified candidate for the position of Ticket Office Associate.
Ticket Office Associates ensure that the customer service in the Ticket Office consistently exceeds expectations and that the customer service experience is positive and productive.
Major Responsibilities:
  • Sell Tickets at the Ticket Office window and distribute Will Call Tickets.
  • Disseminate information to Fox Theatre customers regarding event details via telephone, email, and in person.
  • Ensure that internal and external guests' ticketing needs are being met and exceeded.
  • Balance daily sales.
  • Other duties as directed.

Requirements
Knowledge, Skills, & Qualifications:
  • Must have a High School Diploma or equivalent
  • Previous experience working in a ticketing environment is preferred
  • Must have a working knowledge of computers and cash handling
  • Should have experience working in an environment where customer service is a priority
  • Must have demonstrated competencies in the areas of oral communication, customer service, and professionalism

Essential Physical Requirements:
  • Must be able to remain stationary for long periods of time
  • Must be able to communicate with guests in person and via telephone
  • Must be able to traverse the Ticket Office

Other Requirements:
  • Must be able to work variable shifts including days, nights, weekends, and holidays as needed
  • Successful applicants must be able to pass a post-offer, pre-employment drug screening and background check.

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