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Ticket Takers Jobs (NOW HIRING)

Ticket Takers will also direct guests during the Go Ahead Entry process, ensuring their validity prior to entry. This role is critical in ensuring that only those with a valid ticket enter Great ...

Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties ...

Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties ...

Handles and resolves guest problems, complaints, and concerns. Assist in relocating guests with seating problems as directed by the Usher Supervisors and the Ticket Office Manager. Essential Duties ...

As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show.

As an usher, greeter or ticket taker, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show. Job ...

Ticket Takers will also direct guests during the Go Ahead Entry process, ensuring their validity prior to entry. This role is critical in ensuring that only those with a valid ticket enter Great ...

Ticket Takers will also direct guests during the Go Ahead Entry process, ensuring their validity prior to entry. This role is critical in ensuring that only those with a valid ticket enter Great ...

Ticket Takers serve as the first point of contact for guests attending events at the ballpark. This position is responsible for greeting guests in a courteous and professional manner, verifying and ...

Ticket Taker

Wilson, NC ยท On-site

Ticket Takers serve as the first point of contact for guests attending events at the ballpark. This position is responsible for greeting guests in a courteous and professional manner, verifying and ...

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Ticket Takers information

See salary details

$6

$14

$18

How much do ticket takers jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for ticket takers in the United States is $14.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.38 per hour, depending on experience, location, and employer.

What is the difference between Ticket Takers vs Ushers?

AspectTicket TakersUshers
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentEntrances of theaters, stadiums, event venuesTheater lobbies, concert halls, sports arenas
Employer & IndustryEvent venues, cinemas, sports stadiumsTheaters, concert venues, sports arenas
Common Search & ComparisonTicket Takers vs Ushers

Ticket Takers and Ushers both work in entertainment venues and require similar customer service skills. Ticket Takers primarily focus on collecting tickets and managing entry, while Ushers assist guests to their seats and provide venue guidance. Both roles are essential for smooth event operations and share similar credentials and work environments.

What are ticket takers?

Ticket takers are employees who check and collect tickets from guests at events, such as concerts, sports games, theaters, and amusement parks. They ensure that only people with valid tickets gain entry and may provide directions or information about the venue. Ticket takers are often positioned at entrances or gates and play a key role in crowd management and security. Their responsibilities may also include scanning electronic tickets and assisting with guest inquiries.

What are some common challenges faced by Ticket Takers during large events, and how can they effectively handle them?

Ticket Takers often encounter challenges such as managing long lines, handling guests with invalid or misplaced tickets, and addressing crowd control during peak entry times. Effective communication and maintaining a calm, friendly demeanor are key to resolving issues quickly while ensuring a positive guest experience. Ticket Takers also collaborate closely with security personnel and event staff to address problems and uphold safety protocols, making teamwork and adaptability important skills in this role.

What are the key skills and qualifications needed to thrive as a Ticket Taker, and why are they important?

To thrive as a Ticket Taker, you need basic math skills, attention to detail, and reliability, often with a high school diploma or equivalent. Familiarity with electronic ticket scanning devices and point-of-sale systems is typically required. Outstanding customer service, communication, and problem-solving skills help you manage guest interactions and resolve issues effectively. These skills ensure smooth event entry, enhance guest satisfaction, and maintain efficient event operations.
More about Ticket Takers jobs
What cities are hiring for Ticket Takers jobs? Cities with the most Ticket Takers job openings:
What states have the most Ticket Takers jobs? States with the most job openings for Ticket Takers jobs include:
What job categories do people searching Ticket Takers jobs look for? The top searched job categories for Ticket Takers jobs are:
Infographic showing various Ticket Takers job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 20% Full Time, 73% Part Time, 3% Nights, and 3% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,666 per year, or $14.3 per hour.

Ticket Takers

AEG

Cincinnati, OH โ€ข On-site

Full-time

Posted 26 days ago


Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
Ticket Taker
Department: Ball Park Operations
Location: Cincinnati Ohio
FLSA Status: Non-Exempt
Job Summary
The Ticket Taker position supports Ball Park Operations by scanning tickets and checking their validity prior to guest entry. Ticket Takers will also direct guests during the Go Ahead Entry process, ensuring their validity prior to entry. This role is critical in ensuring that only those with a valid ticket enter Great American Ball Park.
Minimum Requirements
Education: High School Diploma/GED
Experience: None needed
Skills: Friendly, positive, willingness to work
Preferred Requirement
Education: High School Diploma/GED
Experience: Previous experience in customer service is beneficial
Skills: Friendly, positive, willingness to work
Primary Job Duties & Responsibilities
Duty % of Time
Greeting guests and Scanning Tickets: 85%
Directing Guests to correct locations inside the ballpark : 10%
Redirecting Guests with invalid tickets: 5%
Reporting Structure
This role reports directly to the Chief Ticket Taker and Director of Guest and Event Operations.
Physical Requirements
- Ability to stand for extended periods
- Exposure to outdoor environments including heat, cold, rain, wind, direct sunlight
- Must be able to work at least 30 Reds Home Games
Ticket Takers are members of the Theater Employees Local Number B-38 International Alliance of Theatrical Stage Employees and Moving Picture Technicians, Artists, and Allied Crafts of the United States, its Territories, and Canada. Those hired to be a Ticket Taker must join the Union, which includes paying dues and being a member in good standing.
Equal Opportunity Statement:
The Cincinnati Reds are an Equal Opportunity Employer. It is the policy of the Cincinnati Reds to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, religion or creed, sex, age, military or veteran status, disability, citizenship status, marital status, genetic predisposition or carrier status, sexual orientation or any other characteristic protected by law.
Disclaimer:The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The above description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Additional duties, as assigned, may become part of the job function. The duties listed above is, therefore, a partial representation not intended to be an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
You MUST complete your application in the third-party system to be considered. Once you click "Apply Now" you will be redirected to finish your application. Applicants who do not complete this step will not be considered.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992