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Ticket Services Manager Jobs in Spring, TX (NOW HIRING)

Formulate and execute all retention and engagement activities for Season Ticket Members. * Manage departmental responsibilities for gifting, member benefits, and other service programs. * Lead ...

Perform audit of the ticket sales and services function including but not limited to reviewing ... Manage all ticketing portions of Sponsorship contracts to ensure fulfillment and accurate revenue ...

Perform audit of the ticket sales and services function including but not limited to reviewing ... Manage all ticketing portions of Sponsorship contracts to ensure fulfillment and accurate revenue ...

Perform audit of the ticket sales and services function including but not limited to reviewing ... Manage all ticketing portions of Sponsorship contracts to ensure fulfillment and accurate revenue ...

... managing ticketing components for non-gameday events including Draft Day, Season Ticket Member ... Deliver outstanding customer service to fans via phone, email, and in-person interactions, ensuring ...

Manage the day-to-day operations of the Box Office, including scheduling ticket window staff and ... Collaborate with the Ticket Sales and Service teams to develop ticket packages, products, and ...

Be Seen First

What You'll Own As RMJ's High-Ticket Sales Closer, you will be responsible for managing qualified ... Identify the appropriate RMJ service based on the prospect's needs and established qualification ...

Be Seen First

What You'll Own As RMJ's High-Ticket Sales Closer, you will be responsible for managing qualified ... Identify the appropriate RMJ service based on the prospect's needs and established qualification ...

Service Account Manager

Houston, TX · On-site

$100K - $110K/yr

Manage renewals, proposals, and service agreements. * Expand service Client Base by face to face ... Track KPIs such as response times, ticket completion, client satisfaction, and revenue targets.

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Ticket Services Manager information

See Spring, TX salary details

$9

$19

$27

How much do ticket services manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for ticket services manager in Spring, TX is $19.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $23.51 per hour, depending on experience, location, and employer.

What is a ticket services manager?

Ticket Services Managers are professionals responsible for overseeing the ticket sales and distribution process for events, venues, or organizations. They manage ticketing operations, including supervising staff, ensuring customer satisfaction, and implementing ticketing systems. Their duties often include handling customer inquiries, resolving ticketing issues, and coordinating with event organizers to maximize sales and attendance. Ticket Services Managers play a crucial role in ensuring that the ticketing experience is smooth, efficient, and compliant with company policies. They also analyze ticket sales data to help improve future events and strategies.

What are the key skills and qualifications needed to thrive as a ticket services manager?

To thrive as a Ticket Services Manager, you need experience in customer service, ticketing operations, and staff supervision, often supported by a degree in business, hospitality, or a related field. Familiarity with ticketing software such as Tessitura, AudienceView, or Ticketmaster, along with point-of-sale systems, is typically required. Outstanding organizational, problem-solving, and interpersonal communication skills enable effective team leadership and customer satisfaction. These competencies are crucial for ensuring efficient ticket sales, resolving customer issues, and optimizing event attendance in a fast-paced environment.

How does a ticket services manager typically collaborate with other departments within an organization?

A Ticket Services Manager regularly works with marketing, event operations, and customer service teams to ensure a seamless experience for attendees. They coordinate with marketing to implement promotions and communicate ticket availability, while partnering with event operations to align ticketing logistics with event layouts and security requirements. Close collaboration with customer service is essential to address patron inquiries and resolve ticketing issues efficiently, fostering a positive customer experience.

What is the difference between Ticket Services Manager vs Ticketing Coordinator?

AspectTicket Services ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing operations, manages staff, ensures customer satisfactionAssists with ticket sales, processes reservations, supports event setup
CredentialsExperience in ticketing systems, customer service skillsBasic knowledge of ticketing platforms, communication skills
Work EnvironmentManagement setting, office and event venuesSupport role, office and event locations
Industry UsageUsed in entertainment, sports, transportation sectorsCommon in event planning and venue management

The Ticket Services Manager typically handles overall ticketing operations and staff management, requiring more experience and leadership skills. The Ticketing Coordinator supports daily ticketing tasks and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What job categories do people searching Ticket Services Manager jobs in Spring, TX look for?

The top searched job categories for Ticket Services Manager jobs in Spring, TX are:

What cities near Spring, TX are hiring for Ticket Services Manager jobs?

Cities near Spring, TX with the most Ticket Services Manager job openings:

Infographic showing various Ticket Services Manager job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $41,485 per year, or $19.9 per hour.

Membership Services Manager

AEG

Houston, TX • On-site

Full-time

Re-posted yesterday


Job description

The Houston Texans are in a season of growth and are seeking an individual for the position of Membership Services Manager.
Our Texans Teammate Habits:
Dedication to the team
Be adaptable
Passion for work
Win with integrity
Own the outcome
Culture: Weattract the best and brightest professionals by nurturing core ideals such as character, hard work, discipline, and teamwork. We reward performances and demand a total commitment to excellence and a will to win in everything that we choose to do.
Basic Function:
  • Strategically align member service initiatives with organizational goals to deliver exceptional fan experiences.
  • Formulate and execute all retention and engagement activities for Season Ticket Members.
  • Manage departmental responsibilities for gifting, member benefits, and other service programs.
  • Lead efforts to provide members with personalized communication, proof of value, and engagement metrics.
  • Assist sales leadership with renewal strategies and upsell opportunities.
  • Manage staff including hiring, coaching, and performance reviews to ensure success of direct reports.
  • Oversee and strategically plan member events, gameday activations, and exclusive Texans experiences year-round.

Job Function (Duties & Responsibilities):
  • Consult and communicate regularly with Season Ticket Members to maximize the value of their membership benefits and experiences.
  • Develop and lead comprehensive renewal campaigns and retention strategies for assigned accounts. Ensure all provisions for member benefits are fulfilled, including ticketing, hospitality, events, and gameday activations.
  • Create and implement policies and processes for internal collaboration and service excellence.
  • Communicate effectively with members regarding exclusive opportunities, events, and initiatives to enhance engagement.
  • Manage all aspects of member service elements for home games and special events, including issue resolution and premium experiences.
  • Coordinate execution of gameday benefits such as hospitality, entertainment, and in-seat service.
  • Oversee and execute member engagement for Texans tentpole events and additional large-scale activations throughout the year.
  • Perform other tasks as assigned by senior leadership.
  • Assist Club and Club staff in a professional manner on all Texans gamedays, LSSE Events, LOVB Volleyball Houston Events and duties within the Business operations offices.

Position requires routine face-to-face personal interaction with other Club personnel; therefore, many job responsibilities must be physically performed in the Club's offices on a regular basis and not in a telecommuting manner; provided, however, this position requires frequent and regular visits to current and prospective partner offices and elsewhere away from the Club's offices to present proposals and participate in follow-up meetings.
Skills Required:
  • Strong decision-making capabilities related to service strategies and resource allocation.
  • Excellent organizational and time management skills with ability to prioritize in a high-energy environment.
  • Strong interpersonal and communication skills with a customer-first mindset.
  • Attention to detail and ability to produce accurate, high-quality work under deadlines.
  • Ability to maintain confidential information and demonstrate professionalism.
  • Proficiency in Microsoft Office and CRM systems.
  • Ability to lead and manage a team effectively, including hiring, workload prioritization, and performance management.

Education/Experience:
  • Bachelor's degree preferred; High School Diploma required.
  • Minimum 3-5 years of experience in ticketing, customer service, or sports industry.
  • Minimum 2 years of management experience required.

Title: Membership Services Manager
FLSA Status: Exempt
Department: Ticketing
Reports to: Director of Ticket Membership Services
Please note that while resumes of all candidates will be considered, as a way for the Texans organization to acknowledge and reciprocate the tremendous support given the Team by local fans and the local community in general, qualified candidates with permanent addresses in the Houston metropolitan and surrounding areas will be given first consideration whenever possible.
If your skills and experience match our available position requirements, a Human Resources representative will contact you directly. Due to the volume of resumes received by the Houston Texans, we are unable to provide updates on the status of individual applications.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992