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Ticket Operations Jobs in San Ramon, CA (NOW HIRING)

Ascend

Product Operations Lead

San Francisco, CA · On-site

Deliver first weekly pulse check - covering health check metrics, ticket escalation, project ... Own escalations monitoring and support for 100% of team scope with zero major operational incidents

Merge Labs

Facilities Operations

San Francisco, CA · On-site

$95K - $120K/yr

You are the kind of person who reaches for a tool first, not a ticket. You can troubleshoot, repair ... operational details that can either speed science up or slow it down. * Good judgment around ...

TEKsystems

Office Operations Manager

San Francisco, CA

$55.14 - $70/hr

Workplace Operations Consultant Workplace Operations Consultant 6-Month Contract Location: San ... Expand on existing workplace metrics tracking and reporting on facilities ticket-resolution times ...

TEKsystems

Office Operations Manager

San Francisco, CA

$55.14 - $70/hr

Workplace Operations Consultant Workplace Operations Consultant 6-Month Contract Location: San ... Expand on existing workplace metrics tracking and reporting on facilities ticket-resolution times ...

Hercules

Customer Operations Lead

San Francisco, CA · On-site

$130K - $250K/yr

Customer-obsessed: you drive outcomes, not just ticket closure * Calm under pressure: strong ... Billing operations: refunds, disputes/chargebacks, invoices, plan changes, account changes * Non ...

Ascend

Product Operations Lead

San Francisco, CA · On-site

We built the first and only complete financial operations platform purpose-built for insurance ... Deliver first weekly pulse check - covering health check metrics, ticket escalation, project ...

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All JobsTicket Operations JobsTicket Operations Jobs in San Ramon, CA

Ticket Operations information

See San Ramon, CA salary details

$11

$26

$55

How much do ticket operations jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ticket operations in San Ramon, CA is $26.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $30.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are popular job titles related to Ticket Operations jobs in San Ramon, CA? For Ticket Operations jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Ticket Operations jobs in San Ramon, CA look for? The top searched job categories for Ticket Operations jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Ticket Operations jobs? Cities near San Ramon, CA with the most Ticket Operations job openings:
Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in San Ramon, CA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,143 per year, or $27 per hour.

Concert Operations Manager

SAN FRANCISCO CONSERVATORY OF MUSIC

San Francisco, CA

Full-time

Re-posted 6 days ago

Job description

Description

FLSA: Non-Exempt 

Reports to: Associate Dean of Artistic Operations 

Schedule: Full-Time, Regular 


Summary:

Schedule: Full-Time, Regular The Concert Operations Manager manages all Box Office and Front-of-House operations, Event Bookings, and Performance Calendar website event listings for all performance-related activities at SFCM. Reporting to the Associate Dean of Artistic Operations, the Concert Operations Manager oversees the Box Office Coordinator and Box Office student staff, assists the Associate Dean in season planning and performance scheduling, and collaborates with the Rentals and Production teams in advancing rental events.  


Front-of-House Management

  • Supervise Front-of-House activities for higher-capacity performances and other events to ensure a smooth patron experience and resolve challenging situations with professionalism
  • Serve as House Manager as needed, including on evenings and weekends
  • Collaborate with the Production department to recruit, hire, and train Front-of-House student staff
  • Manage seat reservations for all performances
  • Supervise crowd control and in the event of an emergency, follow protocols and help direct evacuations in collaboration with the onsite Production Lead and Security teams
  • Advance venue rentals in coordination with external clients and the Rental Events Manager
  • Lead weekly cross-departmental events meeting 

Box Office Operations

  • Create and maintain the Performance Calendar on SFCM's website, ensuring all performance information is up-to-date and accurate
  • Manage all ticketed performances via SFCM's ticketing platform, Spektrix, to managing seating charts, ticket sales, and patron communications
  • Recruit, train, and manage all Box Office student staff to reserve tickets, answer patron phone calls, and run Will Call for ticketed performances
  • Oversee the creation of printed programs and manage the approval process for main series programs
  • Pull events and attendance data for grant applications and reporting 

Event Bookings

  • Oversee the collegiate student recital scheduling process, ensure program information is received in a timely manner, and manage rescheduling and cancellation requests
  • Assist the Associate Dean of Artistic Operations with the scheduling of concerts, recitals, and other events in performance halls
  • Manage room bookings for the internal SFCM community via the room scheduling software EMS and the online booking service, WebEMS
  • Create and maintain booking policies and guidelines
  • Troubleshoot scheduling conflicts in a professional and efficient manner
  • Other duties as assigned 

Requirements

  • A minimum of three (3) years professional experience working in the field of arts administration with a four-year undergraduate degree or equivalent required
  • Previous experience in event management
  • Excellent written and verbal communication skills, with exemplary planning and organizational skills ? Highly adaptable, positive, patient, and professional
  • Ability to handle multiple projects simultaneously
  • Ability to maintain strong working relationships with SFCM administrative staff, faculty, students, patrons, and alumni
  • Ability to work with and maintain complex database systems
  • Demonstrated proficiency with Microsoft Word, Excel, and Google Drive applications
  • Successful completion of a criminal background check is required for the selected candidate 

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