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Ticket Operations Jobs in San Ramon, CA (NOW HIRING)

... Ticket Seller for Legends Global - Oakland Arena and Oakland-Alameda County Coliseum. This position ... Follow all operational policies and procedures for the box office operations and the hall. Greet ...

... Ticket Seller for Legends Global - Oakland Arena and Oakland-Alameda County Coliseum. This position ... Follow all operational policies and procedures for the box office operations and the hall. Greet ...

... operations." The distinction is that while competitors just simply provide the sales talent, we ... You have experience managing sales teams in the high ticket alternative education space (Required)

High Ticket Sales Director

San Jose, CA · Remote

$120K - $250K/yr

... operations." The distinction is that while competitors just simply provide the sales talent, we ... You have experience managing sales teams in the high ticket alternative education space (Required)

ServiceNow ticket fulfillment: monitor and respond to incoming learning requests, triage one-off ... Operational & Continuous Improvement * Track learning participation, engagement metrics, and ...

ServiceNow ticket fulfillment: monitor and respond to incoming learning requests, triage one-off ... Operational & Continuous Improvement * Track learning participation, engagement metrics, and ...

ServiceNow ticket fulfillment: monitor and respond to incoming learning requests, triage one-off ... Operational & Continuous Improvement * Track learning participation, engagement metrics, and ...

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Ticket Operations information

See San Ramon, CA salary details

$11

$26

$55

How much do ticket operations jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ticket operations in San Ramon, CA is $26.99, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $30.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are popular job titles related to Ticket Operations jobs in San Ramon, CA? For Ticket Operations jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Ticket Operations jobs in San Ramon, CA look for? The top searched job categories for Ticket Operations jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Ticket Operations jobs? Cities near San Ramon, CA with the most Ticket Operations job openings:
Infographic showing various Ticket Operations job openings in San Ramon, CA as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $56,143 per year, or $27 per hour.

Assistant Athletics Director Ticket Operation & Sales

The University of San Francisco

San Francisco, CA • On-site

Full-time

Posted 14 days ago


Job description

Job Title:
Assistant Athletics Director Ticket Operation & Sales
Job Summary:
The Assistant Athletics Director of Ticket Operations and Sales works under the direction of the Chief Revenue Officer. The Assistant Athletics Director is a member of the University of San Francisco Athletic Department and works cooperatively with student-athletes, coaches, athletics department staff members, and University employees on ticket and business operations items. This Assistant Athletics Director will oversee ticket sales and operations, and ticket staff members. Additionally, this position will assist in revenue generation initiatives.
Full Job Description:
Job Description
Job Responsibilities include but are not limited to:
Ticket Operations:
  • Oversee the day-to-day coordination of ticket and sales processing, ticket distribution, financial reporting and event management.
  • Game day operations and customer service.
  • Responsible for overseeing financial reporting for all sales processed through the Ticket Office including revenue reports, game settlements, and audits for review for all sports.
  • Responsible for providing timely report of year to date performance for all revenues processed through the ticket office.
  • Responsible for processing and reconciling all ticket sales completed by the Ticket Office and Ticket Sales team, in person and online.
  • Manage the distribution of tickets.
  • Develop and implement timelines, mailings and other communications for season ticket renewals and any other related material for all ticket accounts.
  • Act as the primary liaison between the Athletics Department and ticketing customers.
  • Serve as the liaison between the Athletics Department and the ticketing software company and the ticket scanner software provider.
  • Responsible for hiring, training, scheduling, and supervising ticket office staff.
  • Ensure budget requirements are met as it relates to ticketing expenses and ticketing staff scheduling.
  • Manage the distribution of all group ticket sales for home events.
  • Manage outside partnerships such as the department ticketing software provider and ticket stock producer.
  • Distribute, manage, and reconcile tickets sales for away games, post season, tournaments, etc.
  • Implement customer service policies, procedures and standards.
  • Maintain proper internal controls with regards to cash handling, PCI compliance, and other Athletics department and University (Office of Accounting and Business Services) established policy.
  • Ensure all ticketing procedures and policies are being followed in accordance with NCAA, WCC, and department guidelines.
  • Play primary role in implementing any new ticketing software that may be installed by the Athletics Department

Ticket Sales: Assist with evaluating, implementing, and executing strategies to hit yearly ticket sales and ticket revenue goals.
  • Assist with outbound ticket sales strategy to increase season ticket, single game, and group ticket sales revenue.
  • Coordinate the hiring, training, and oversight of inside sales staff.
  • Create and prepare sales scripts and sales collateral.
  • Monitor and report ticket sales staff performance to the Assistant Athletics Director of Marketing and Sales.
  • Report detailed sales figures and progress toward ticket revenue goals regularly to the Business Office and Assistant Athletics Director of Marketing and Sales.
  • Assist in implementing Marketing and Sales.

Other duties as assigned.
Qualifications:
Bachelor's degree required, Masters preferred and at least 5 year of related experience. Ideal candidate will have prior ticket and ticket sales experience in a college setting. Prior experience with ticketing software (including NeuLion, TicketsWest, and/or Paciolan) is preferred. Candidate must demonstrate outstanding administrative and organizational skills with high attention to detail and accuracy. Strong computer skills (i.e. Microsoft Office) are required. Must be able to set priorities, coordinate multiple projects, meet deadlines, and work with minimal supervision. Candidate should have strong time management skills with the ability to work in a dynamic, fast-paced environment. Candidate must have effective oral and written communication skills. Prior management experience in a team setting preferred. Candidate is responsible for understanding and upholding the mission, values and goals of the Athletic Department and University of San Francisco.
About USF Athletics
The University of San Francisco is committed to excellence in athletics as part of a larger commitment to educating students in the Jesuit Catholic tradition. USF Athletics is built upon Four Pillars of Success that aim to develop young men and women in this tradition: Excel in the Classroom; Win at the Highest Level of Competition; Engage in the Community; and Become Leaders in the World. USF Athletics strives to develop programs of national distinction while providing our student-athletes with a world-class educational experience at one of the nation's leading Jesuit institutions. Educational opportunities, programs that compete at the highest levels of competition and student-athletes who become leaders in their chosen professions and communities are the cornerstones of USF Athletics. A charter member of the West Coast Conference, USF sponsors 17 NCAA Division I programs comprised of over 250 student-athletes. USF teams have won 10 national championships and two individual titles.
Full-Time/Part-Time:
Full time
Pay Rate:
Salary
Salary Range :
$70,304-$105,957 annualized; commensurate with experience.