Seller Services Associate
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Seller Services Associate
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Seller Services Associate
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Seller Services Associate
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Seller Services Associate
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Seller Services Associate
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Seller Services Associate
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Seller Services Associate
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Order Fulfillment Associate
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Order Fulfillment Associate
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Seller Services Associate
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Seller Services Associate
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Seller Services Associate
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Seller Services Associate
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Order Fulfillment Associate
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Order Fulfillment Associate
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Security Associate - 3rd Shift
Crete, IL · On-site
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Security Associate - 3rd Shift
Crete, IL · On-site
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Security Associate - 3rd Shift
Hoffman Estates, IL · On-site
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Security Associate - 3rd Shift
Hoffman Estates, IL · On-site
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Security Associate - 3rd Shift
Hoffman Estates, IL · On-site
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Quick apply
Security Associate - 3rd Shift
Hoffman Estates, IL · On-site
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Security Associate - 3rd Shift
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Quick apply
Security Associate - 3rd Shift
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Security Associate - 3rd Shift
Hoffman Estates, IL · On-site
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Security Associate - 3rd Shift
Hoffman Estates, IL · On-site
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Seller Services Associate N&W
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Seller Services Associate N&W
Chicago, IL · On-site
$15/hr
We continue to add senior leadership, recently to our Operations Center and Customer Experience ... Track shipments on ticket orders for customers and problem solve Requirements: * 1+ years ...
Security Associate - 2nd Shift
Hoffman Estates, IL · On-site
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Security Associate - 2nd Shift
Hoffman Estates, IL · On-site
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Security Associate - 2nd Shift
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Quick apply
Security Associate - 2nd Shift
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Security Associate - 2nd Shift
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Quick apply
Security Associate - 2nd Shift
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Security Associate - 2nd Shift
Hoffman Estates, IL · On-site
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
Security Associate - 2nd Shift
Hoffman Estates, IL · On-site
$18.50 - $19.50/hr
JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ... The facility is a 24/7 operation and gates must be manned at all times. Of course, we'll make any ...
... ticket system and incidents are resolved in a timely manner. What you'll be handling * Provide ... Associate degree or Technical Certificate preferred. * Previous experience monitoring IT systems ...
... ticket system and incidents are resolved in a timely manner. What you'll be handling * Provide ... Associate degree or Technical Certificate preferred. * Previous experience monitoring IT systems ...
Planet Access Seasonal Sales Associate
Chicago, IL · On-site
$14 - $16.50/hr
Achieve sales targets with a focus on guest satisfaction, maximizing each ticket and sales ... Maintain knowledge of product and operational updates via Planet Access' Microsoft Teams and as ...
Planet Access Seasonal Sales Associate
Chicago, IL · On-site
$14 - $16.50/hr
Achieve sales targets with a focus on guest satisfaction, maximizing each ticket and sales ... Maintain knowledge of product and operational updates via Planet Access' Microsoft Teams and as ...
Ticket Operations Associate information
See Chicago, IL salary details
$11.64 - $15.58
9% of jobs
$18.15 is the 25th percentile. Wages below this are outliers.
$15.58 - $19.52
24% of jobs
The median wage is $22.52 / hr.
$19.52 - $23.46
22% of jobs
$23.46 - $27.40
16% of jobs
$29.15 is the 75th percentile. Wages above this are outliers.
$27.40 - $31.34
9% of jobs
$31.34 - $35.28
7% of jobs
$35.28 - $39.22
4% of jobs
$39.22 - $43.16
4% of jobs
$43.16 - $47.09
3% of jobs
$47.09 - $51.03
1% of jobs
$51.03 - $54.97
0% of jobs
$11
$27
$54
How much do ticket operations associate jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for ticket operations associate in Chicago, IL is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $31.20 per hour, depending on experience, location, and employer.
What are some common challenges faced by ticket operations associates during peak event seasons?
During peak event seasons, Ticket Operations Associates often encounter increased ticket volume, tight deadlines, and the need to resolve last-minute issues such as ticket discrepancies or system errors. Managing large crowds and ensuring a smooth ticketing process under pressure can be demanding. Effective communication with team members and adaptability are crucial for handling these challenges, as well as maintaining a positive customer experience despite the fast-paced environment.
What are the key skills and qualifications needed to thrive as a ticket operations associate?
To thrive as a Ticket Operations Associate, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Paciolan, or other box office software is typically required. Excellent customer service skills, effective communication, and the ability to work efficiently under pressure are crucial soft skills. These competencies ensure accurate ticket processing, positive customer experiences, and smooth event operations.
What is a ticket operations associate?
Ticket Operations Associates are professionals responsible for managing the sale and distribution of tickets for events, such as concerts, sports games, or theater performances. They handle ticket inventory, process orders, assist customers with ticketing issues, and ensure the accuracy of ticket records. These associates often work closely with event organizers, box office staff, and customers to deliver a smooth and efficient ticketing experience. Their role is vital in ensuring that ticket sales operations run smoothly and that customers receive excellent service.
What is the difference between Ticket Operations Associate vs Customer Service Representative?
| Aspect | Ticket Operations Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; familiarity with ticketing systems | High school diploma or equivalent; communication skills |
| Work Environment | Event venues, transportation companies, ticketing platforms | Call centers, retail, service centers |
| Industry Usage | Entertainment, sports, transportation | Retail, hospitality, telecom |
| Common Search Intent | Ticketing, event access, transportation booking | Customer support, issue resolution |
The Ticket Operations Associate primarily manages ticketing processes, ensuring smooth access for customers in entertainment or transportation sectors. Customer Service Representatives handle broader customer inquiries and support. While both roles require strong communication skills, Ticket Operations Associates focus more on ticket management systems, whereas Customer Service Representatives address a wider range of customer issues.
What are the most commonly searched types of Ticket Operations jobs in Chicago, IL? The most popular types of Ticket Operations jobs in Chicago, IL are:
What are popular job titles related to Ticket Operations Associate jobs in Chicago, IL? For Ticket Operations Associate jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Associate jobs in Chicago, IL look for? The top searched job categories for Ticket Operations Associate jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Ticket Operations Associate jobs? Cities near Chicago, IL with the most Ticket Operations Associate job openings:
$15/hr
Full-time
Medical, Dental, Vision, Life, Retirement
Re-posted 16 days ago
Job description
Customer Service Representative:
Our company keeps growing! We continue to add senior leadership, recently to our Operations Center and Customer Experience team.
Our goals this year include an improved experience for our customers lead by innovative and service minded leaders. That is where you come in!
We are looking for upbeat, clever, and thoughtful candidates who pride themselves on delivering exceptional service with each customer interaction. Our Customer Service Representatives are on the front line of making sure our customers receive best in class service with their needs. You’ll be the voice of our brand and responsible for providing information to customers in response to inquiries. Our Customer Service agents play a key role in our continued growth and reputation for providing first class service, so we understand the importance of investing in our employees.
Responsibilities:
- Deliver exceptional customer care by responding to customer’s calls
- Resolve customer issues and offer solutions in a friendly and positive manner
- Cultivate relationships and act as liaison between buyers and sellers to ensure the highest level of customer satisfaction
- Make outbound calls to customers for shipment confirmation and to ensure customer satisfaction
- Track shipments on ticket orders for customers and problem solve
Requirements:
- 1+ years’ experience in a call center or customer service oriented role
- Helpful, patient and friendly attitude with a drive to take on new challenges and learn
- Must be comfortable working on a computer and have ability to type 50 words per minute
- Ability to show empathy toward customer concerns
- Maintain professionalism and positively represent the Vivid Seats’ brand
- Willingness to work flexible schedule - some weekend and evening shifts are required
- High school diploma or equivalent
- Bachelor’s or Associates degree preferred
What We Offer:
As a Customer Service Representative, you will be working a full-time position with a starting pay of $15/hr in a growing industry with a flexible work week, a variety of team and individual incentive programs based on performance, and a lot of growth potential with frequent promotional opportunities. Our employees also enjoy our friendly, team oriented environment with a casual dress code, kitchen stocked with beverages, frequent company lunches, happy hours, and discounted tickets to all your favorite events! Not only do we have a great work environment, but standard benefits include affordable medical/dental/vision/life insurance, 401(k) plan with employer match, and transit plan discounts. We located in downtown Chicago, Illinois, close to both Metra and CTA stations.
Our company is an equal opportunity employer. Vivid Seats prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetic information.