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Ticket Leader Jobs (NOW HIRING)

ASM Global

Ticket Seller

Alexandria, LA · On-site

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at Laborde Earles Coliseum. We are seeking a unique ...

AEG

Ticket Sales & Service Manager

Columbia, SC · On-site

The Ticket Sales & Service Manager is responsible for selling season ticket memberships, partial ... Strong Leadership presence with the ability to inspire, coach, and develop others * Excellent ...

AEG

Ticket Seller

Alexandria, LA · On-site

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at Laborde Earles Coliseum. We are seeking a unique ...

Granby Ranch

Ticket Scanning Supervisor

Granby, CO · On-site

$22/hr

The Ticket Scanning Supervisor will provide leadership, oversight, and execution for daily ticket scanning at all lifts. This includes verifying that all guests have a valid ticket or pass, have ...

Belmont Park

Ticket Seller

San Diego, CA · On-site

$18/hr

As a Ticket Seller, you help set the tone for a day full of fun, memories, and beachfront ... Report hazards, safety concerns, or incidents promptly to leads or supervisors * Follow all ...

ASM Global

Ticket Seller

Alexandria, LA · On-site

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at Laborde Earles Coliseum. We are seeking a unique ...

ASM Global

Ticket Scanner

New Orleans, LA · On-site

Hourly/Non-Exempt Summary ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Ticket Scanner for ASM Global/Caesars Superdome ...

ASM Global

Ticket Scanner

New Orleans, LA · On-site

Hourly/Non-Exempt Summary ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Ticket Scanner for ASM Global/Caesars Superdome ...

ASM Global

Ticket Taker

Oakland, CA · On-site

$19.57/hr

Legends Global, the leader in privately managed public facilities has an excellent and immediate opening for a Ticket Taker at the Oakland Arena and Oakland-Alameda County Coliseum. Part Time, Hourly ...

AEG

Ticket Scanner

New Orleans, LA · On-site

Hourly/Non-Exempt Summary ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Ticket Scanner for ASM Global/Caesars Superdome ...

ASM Global

Usher/Ticket Taker

Jacksonville, FL · On-site

Usher/Ticket Taker DEPARTMENT: Events FLSA STATUS: Hourly/Part-Time/Non-Exempt Legends Global ... We are also the world leader in venue management and live event production, overseeing 400+ arenas ...

ASM Global

Ticket Taker

Oakland, CA · On-site

$19.57/hr

Legends Global, the leader in privately managed public facilities has an excellent and immediate opening for a Ticket Taker at the Oakland Arena and Oakland-Alameda County Coliseum. Part Time, Hourly ...

AEG

Ticket Taker

Oakland, CA · On-site

$19.57/hr

Legends Global, the leader in privately managed public facilities has an excellent and immediate opening for a Ticket Taker at the Oakland Arena and Oakland-Alameda County Coliseum. Part Time, Hourly ...

ASM Global

Usher/Ticket Taker

Jacksonville, FL · On-site

Usher/Ticket Taker DEPARTMENT: Events FLSA STATUS: Hourly/Part-Time/Non-Exempt Legends Global ... We are also the world leader in venue management and live event production, overseeing 400+ arenas ...

AEG

Ticket Seller

Las Vegas, NV · On-site

ASM Global ASM Global is the world's leading venue management and services company. The company was ... Job Summary The Box Office Ticket Seller is responsible for providing customer service, selling ...

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Ticket Leader information

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$10

$25

$72

How much do ticket leader jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for ticket leader in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What is a ticket leader?

Ticket Leaders are professionals responsible for overseeing and managing the ticketing process for events, venues, or organizations. They supervise ticket sales, ensure efficient customer service, and coordinate with other departments to guarantee a smooth experience for attendees. Ticket Leaders may also handle staff training, resolve ticketing issues, and implement ticketing policies. Their role is crucial for maximizing revenue and customer satisfaction at events.

What are the key skills and qualifications needed to thrive as a ticket leader, and why are they important?

To thrive as a Ticket Leader, you need strong organizational skills, experience in customer service, and a good understanding of ticketing processes, often backed by experience in event management or hospitality. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite and proficiency in spreadsheets and CRM tools are typically required. Excellent communication, problem-solving abilities, and leadership skills help Ticket Leaders manage teams and resolve customer issues efficiently. These skills ensure smooth ticket operations, satisfied customers, and successful event execution.

What are some common challenges faced by a ticket leader, and how can they effectively manage high volumes of support requests?

A Ticket Leader often encounters challenges such as balancing timely responses with maintaining quality service and efficiently prioritizing urgent cases among high volumes of support tickets. To manage these challenges, it’s important to implement robust ticket triage systems, delegate tasks effectively within the team, and continuously monitor performance metrics. Strong communication and organizational skills, as well as familiarity with help desk software, are essential for ensuring that both customers and team members remain informed and satisfied.

What is the difference between Ticket Leader vs Ticket Agent?

AspectTicket LeaderTicket Agent
Required CredentialsHigh school diploma or equivalent; experience in ticketing systems; leadership skillsHigh school diploma or equivalent; customer service skills; familiarity with ticketing software
Work EnvironmentSupervisory role in ticketing or event settings; overseeing staffCustomer-facing role at venues, theaters, or events
Employer & Industry UsageEvent venues, transportation companies, theatersEvent venues, transportation, entertainment industry
Common Search & ComparisonTicket Leader vs Ticket Agent

The Ticket Leader typically oversees ticketing operations, manages staff, and ensures smooth ticket sales, requiring leadership skills and experience. In contrast, the Ticket Agent primarily interacts with customers, sells tickets, and provides assistance at ticket counters. Both roles are essential in the ticketing industry but differ in responsibilities and seniority.

More about Ticket Leader jobs

What are popular job titles related to Ticket Leader jobs?

For Ticket Leader jobs, the most frequently searched job titles are:

Ticket Leader jobs near you
Infographic showing various Ticket Leader job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 81% Full Time, 13% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

Ticket Seller

Alexandria, LA • On-site

ASM Global
Arts, Entertainment, and Recreation • 10K+ employees
Learn more about ASM Globalexternal

Part-time

Re-posted 9 days ago

ASM Global rating

6.6

Company rating: 6.6 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

Job description

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at Laborde Earles Coliseum. We are seeking a unique Part-Time (As Needed) Ticket Seller person to join our Box Office team. The Ticket Seller under direct supervision, processes single ticket sales, exchanges and tax credits at the facility's box office. Also, acts as liaison between the facility and clients, ensuring all clients' requirements are met and facility rules, regulations and policies are adhered to.
Essential Duties and Responsibilities
Include the following:
  • Process single ticket sales at the box office and assist with group sales when requested.
  • Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies.
  • Exchange tickets and process tax credits for box office patrons.
  • Balance all applicable transactions for the date of service and complete all necessary reports before departure.
  • Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales.
  • Keep daily balance sheet of cash received and tickets sold in the form of a sales report.
  • Maintain a daily audit of all ticketed events.
  • May perform other duties as assigned.

Supervisory Responsibilities
  • Not applicable.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Calculate mathematical computations and handle financial transactions rapidly and accurately in a fast paced environment.
  • Possess understanding of the operational procedures, facility capabilities, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
  • Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility.
  • Demonstrate ability to carry out tasks in a reliable, productive and expedient manner and be able to adhere to strict deadlines.
  • Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
  • Organize and prioritize work from event overviews and task lists to meet deadlines.
  • Work effectively under pressure and/or stringent schedule and produce accurate results.
  • Follow oral and written instructions and communicate effectively with others in both oral and written form.
  • Maintain a client service oriented attitude.
  • Ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends and holidays.

Education and/or Experience
  • High School diploma or GED.
  • One to three months related experience and/or training; or an equivalent combination of education and experience.

Skills and Abilities
  • Work in a fast paced environment.
  • Work independently, exercising judgement and initiative.
  • Remain flexible and adjust to situations as they occur.

Computer Skills
  • Operate computerized ticketing system and standard office equipment.

Other Qualifications
  • One Year cash handling experience is preferred.
  • Must be at least 18 years old.
  • This position will require the applicant to pass a background check and credit check.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document states or implies that these are the only duties to be performed by the employee occupying this position.

What ASM Global employees say

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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