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Ticket Leader Jobs (NOW HIRING)

ASM Global

Ticket Seller

North Charleston, SC · On-site

Ticket Seller DEPARTMENT: Ticket Office REPORTS TO: Ticket Office Supervisor FLSA STATUS: Non ... ASM Global, the world leader in venue management and live event production, oversees 350+ iconic ...

Livenation

Ticket Seller

Santa Ana, CA

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ...

ASM Global

Ticket Seller

North Charleston, SC · On-site

Ticket Seller DEPARTMENT: Ticket Office REPORTS TO: Ticket Office Supervisor FLSA STATUS: Non ... ASM Global, the world leader in venue management and live event production, oversees 350+ iconic ...

Livenation

Ticket Seller

Phoenix, AZ · On-site

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ...

ASM Global

Legends Global the leader in privately managed public assembly facilities, has an excellent opening for the Ticket Seller (ON CALL) at Coliseo de Puerto Rico. The Ticket Seller is responsible for ...

San Jose Arena Management

$22.57/hr

Ticket Seller POSITION TYPE: Part-Time, Non-Exempt COMPANY: Sharks Sports and Entertainment, LLC ... leads to more rewards and expands our comfort zones T - Trust that all teammates have the best ...

Team Architects

Sales Manager, High-Ticket Closer

$200K - $300K/yr

Personally close inbound high-ticket leads ($40K coaching program) while the team grows * Build and own KPI dashboards, rep scorecards, and accountability processes inside Go High Level (GHL)

SAP Center

$22.57/hr

Ticket Seller POSITION TYPE: Part-Time, Non-Exempt COMPANY: Sharks Sports and Entertainment, LLC ... leads to more rewards and expands our comfort zones T - Trust that all teammates have the best ...

San Jose Arena Management

Ticket Seller

San Jose, CA · On-site

$22.57/hr

Ticket Seller POSITION TYPE: Part-Time, Non-Exempt COMPANY: Sharks Sports and Entertainment, LLC ... leads to more rewards and expands our comfort zones T - Trust that all teammates have the best ...

ASM Global

Ticket Seller

Alexandria, LA · On-site

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at Laborde Earles Coliseum. We are seeking a unique ...

ASM Global

Ticket Seller

Alexandria, LA · On-site

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at Laborde Earles Coliseum. We are seeking a unique ...

ASM Global

Ticket Seller

Bossier City, LA · On-site

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at Brookshires Grocery Arena. We are seeking a unique ...

ASM Global

Ticket Seller

Bossier City, LA · On-site

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at Brookshires Grocery Arena. We are seeking a unique ...

ASM Global

Ticket Scanner

New Orleans, LA

Hourly/Non-Exempt Summary ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Ticket Scanner for ASM Global/Caesars Superdome ...

ASM Global

Ticket Scanner

New Orleans, LA · On-site

Hourly/Non-Exempt Summary ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Ticket Scanner for ASM Global/Caesars Superdome ...

ASM Global

Ticket Taker

Oakland, CA · On-site

$19/hr

Legends Global, the leader in privately managed public facilities has an excellent and immediate opening for a Ticket Taker at the Oakland Arena and Oakland-Alameda County Coliseum. Part Time, Hourly ...

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All JobsTicket Leader Jobs

Ticket Leader information

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$10

$25

$72

How much do ticket leader jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for ticket leader in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Ticket Leader vs Ticket Agent?

AspectTicket LeaderTicket Agent
Required CredentialsHigh school diploma or equivalent; experience in ticketing systems; leadership skillsHigh school diploma or equivalent; customer service skills; familiarity with ticketing software
Work EnvironmentSupervisory role in ticketing or event settings; overseeing staffCustomer-facing role at venues, theaters, or events
Employer & Industry UsageEvent venues, transportation companies, theatersEvent venues, transportation, entertainment industry
Common Search & ComparisonTicket Leader vs Ticket Agent

The Ticket Leader typically oversees ticketing operations, manages staff, and ensures smooth ticket sales, requiring leadership skills and experience. In contrast, the Ticket Agent primarily interacts with customers, sells tickets, and provides assistance at ticket counters. Both roles are essential in the ticketing industry but differ in responsibilities and seniority.

What are some common challenges faced by a ticket leader, and how can they effectively manage high volumes of support requests?

A Ticket Leader often encounters challenges such as balancing timely responses with maintaining quality service and efficiently prioritizing urgent cases among high volumes of support tickets. To manage these challenges, it’s important to implement robust ticket triage systems, delegate tasks effectively within the team, and continuously monitor performance metrics. Strong communication and organizational skills, as well as familiarity with help desk software, are essential for ensuring that both customers and team members remain informed and satisfied.

What is a ticket leader?

Ticket Leaders are professionals responsible for overseeing and managing the ticketing process for events, venues, or organizations. They supervise ticket sales, ensure efficient customer service, and coordinate with other departments to guarantee a smooth experience for attendees. Ticket Leaders may also handle staff training, resolve ticketing issues, and implement ticketing policies. Their role is crucial for maximizing revenue and customer satisfaction at events.

What are the key skills and qualifications needed to thrive as a ticket leader, and why are they important?

To thrive as a Ticket Leader, you need strong organizational skills, experience in customer service, and a good understanding of ticketing processes, often backed by experience in event management or hospitality. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite and proficiency in spreadsheets and CRM tools are typically required. Excellent communication, problem-solving abilities, and leadership skills help Ticket Leaders manage teams and resolve customer issues efficiently. These skills ensure smooth ticket operations, satisfied customers, and successful event execution.
More about Ticket Leader jobs
What cities are hiring for Ticket Leader jobs? Cities with the most Ticket Leader job openings:
What job categories do people searching Ticket Leader jobs look for? The top searched job categories for Ticket Leader jobs are:
Ticket Leader jobs near you
Infographic showing various Ticket Leader job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

Ticket Seller

ASM Global

North Charleston, SC • On-site

Part-time

Re-posted 15 days ago

ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

134th of 250 rated facilities management

Job description

POSITION: Ticket Seller
DEPARTMENT: Ticket Office
REPORTS TO: Ticket Office Supervisor
FLSA STATUS: Non-Exempt (Hourly / Part-Time)

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions - from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues including stadiums, arenas, convention centers, and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

THE ROLE

The Ticket Seller is responsible for supporting the daily operations of the Ticket Office, including ticket sales, cash handling, and customer service for events at the venue. This role ensures accurate financial transactions and delivers a positive experience to all guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Open and/or close ticket windows during scheduled business hours
  • Sell tickets for events at the venue using ticketing systems
  • Accurately process cash and electronic transactions
  • Reconcile cash drawer with daily ticket sales
  • Prepare and transfer daily revenue to the vault in accordance with procedures
  • Generate and complete daily ticket sales reports
  • Maintain and file records, reports, and documentation
  • Provide excellent customer service to patrons in person and via phone
  • Perform general clerical duties and other tasks as assigned

SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities.

EDUCATION AND/OR EXPERIENCE

High School Diploma / GED

COMPENSATION

Competitive salary, commensurate with experience

WORKING CONDITIONS

Location: [On Site] 5001 Coliseum Drive, North Charleston, SC 29418

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

What ASM Global employees say

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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