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Ticket Leader Jobs (NOW HIRING)

Gondola

NY

The ideal candidate brings a passion for sales leadership, a community-first mentality, and interest in leveraging innovative tools to grow and retain the stadium's fan base. The Director of Ticket ...

ASM Global

Ticket Seller

North Charleston, SC · On-site

Ticket Seller DEPARTMENT: Ticket Office REPORTS TO: Ticket Office Supervisor FLSA STATUS: Non ... ASM Global, the world leader in venue management and live event production, oversees 350+ iconic ...

ASM Global

Ticket Seller

North Charleston, SC · On-site

Ticket Seller DEPARTMENT: Ticket Office REPORTS TO: Ticket Office Supervisor FLSA STATUS: Non ... ASM Global, the world leader in venue management and live event production, oversees 350+ iconic ...

Livenation

Ticket Seller

Santa Ana, CA

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ...

ASM Global

Ticket Seller

San Juan, PR · On-site

Ticket Seller Department: Box Office Reports To ... Box Office Manager or Team Leader Box Office FLSA Status: Non- Exempt Job Summary Legends Global ...

Livenation

Ticket Seller

Phoenix, AZ

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ...

ASM Global

Ticket Taker

Pittsburgh, PA · On-site

ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for the Ticket Taker position at the David L. Lawrence Convention Center. The Ticket Taker is ...

ASM Global

Legends Global the leader in privately managed public assembly facilities, has an excellent opening for the Ticket Seller (ON CALL) at Coliseo de Puerto Rico. The Ticket Seller is responsible for ...

ASM Global

Ticket Seller

San Juan, PR · On-site

Ticket Seller Department: Box Office Reports To ... Box Office Manager or Team Leader Box Office FLSA Status: Non- Exempt Job Summary Legends Global ...

Team Architects

Sales Manager, High-Ticket Closer

$200K - $300K/yr

Personally close inbound high-ticket leads ($40K coaching program) while the team grows * Build and own KPI dashboards, rep scorecards, and accountability processes inside Go High Level (GHL)

ASM Global

Ticket Taker

Pittsburgh, PA · On-site

ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for the Ticket Taker position at the David L. Lawrence Convention Center. The Ticket Taker is ...

San Jose Arena Management

$22.57/hr

Ticket Seller POSITION TYPE: Part-Time, Non-Exempt COMPANY: Sharks Sports and Entertainment, LLC ... leads to more rewards and expands our comfort zones T - Trust that all teammates have the best ...

ASM Global

Ticket Seller

Pittsburgh, PA · On-site

ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for the Ticket Seller position at the David L. Lawrence Convention Center. The Ticket Seller is ...

San Jose Arena Management

Ticket Seller

San Jose, CA · On-site

$22.57/hr

Ticket Seller POSITION TYPE: Part-Time, Non-Exempt COMPANY: Sharks Sports and Entertainment, LLC ... leads to more rewards and expands our comfort zones T - Trust that all teammates have the best ...

SAP Center

$22.57/hr

Ticket Seller POSITION TYPE: Part-Time, Non-Exempt COMPANY: Sharks Sports and Entertainment, LLC ... leads to more rewards and expands our comfort zones T - Trust that all teammates have the best ...

ASM Global

Ticket Seller

Pittsburgh, PA · On-site

ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for the Ticket Seller position at the David L. Lawrence Convention Center. The Ticket Seller is ...

ASM Global

Ticket Seller

Alexandria, LA · On-site

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at Laborde Earles Coliseum. We are seeking a unique ...

ASM Global

Ticket Seller

Alexandria, LA · On-site

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at Laborde Earles Coliseum. We are seeking a unique ...

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Ticket Leader information

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How much do ticket leader jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for ticket leader in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

Why is Gen Z struggling to get jobs?

Gen Z job seekers often face challenges such as limited work experience, high competition, and employers' preference for candidates with specific skills or certifications. For roles like Ticket Leader, strong communication, customer service skills, and adaptability are important, but lack of experience can be a barrier to entry in many entry-level positions.

What is the highest paying job in the event industry?

In the event industry, high-paying roles include executive positions such as Event Director or Production Manager, who oversee large-scale events and manage budgets. These roles often require extensive experience, leadership skills, and knowledge of event planning, logistics, and vendor management.

Is it hard to get a job in high ticket sales?

Getting a job as a ticket leader in high ticket sales can be competitive and often requires strong sales skills, experience, and the ability to build relationships with clients. Success in this field typically depends on proven performance, industry knowledge, and effective communication, with some roles requiring certifications or specialized training. Entry barriers vary by company but generally include demonstrating sales results and understanding the product or service being sold.

What is the difference between Ticket Leader vs Ticket Agent?

AspectTicket LeaderTicket Agent
Required CredentialsHigh school diploma or equivalent; experience in ticketing systems; leadership skillsHigh school diploma or equivalent; customer service skills; familiarity with ticketing software
Work EnvironmentSupervisory role in ticketing or event settings; overseeing staffCustomer-facing role at venues, theaters, or events
Employer & Industry UsageEvent venues, transportation companies, theatersEvent venues, transportation, entertainment industry
Common Search & ComparisonTicket Leader vs Ticket Agent

The Ticket Leader typically oversees ticketing operations, manages staff, and ensures smooth ticket sales, requiring leadership skills and experience. In contrast, the Ticket Agent primarily interacts with customers, sells tickets, and provides assistance at ticket counters. Both roles are essential in the ticketing industry but differ in responsibilities and seniority.

What are some common challenges faced by a Ticket Leader, and how can they effectively manage high volumes of support requests?

A Ticket Leader often encounters challenges such as balancing timely responses with maintaining quality service and efficiently prioritizing urgent cases among high volumes of support tickets. To manage these challenges, it’s important to implement robust ticket triage systems, delegate tasks effectively within the team, and continuously monitor performance metrics. Strong communication and organizational skills, as well as familiarity with help desk software, are essential for ensuring that both customers and team members remain informed and satisfied.

What is a ticket leader?

A ticket leader is a person responsible for managing and overseeing ticket sales, distribution, and customer service at events or venues. They often coordinate with staff, ensure ticketing systems run smoothly, and may handle inquiries or issues related to tickets. Strong organizational skills and familiarity with ticketing software are typically required for this role.

What are Ticket Leaders?

Ticket Leaders are professionals responsible for overseeing and managing the ticketing process for events, venues, or organizations. They supervise ticket sales, ensure efficient customer service, and coordinate with other departments to guarantee a smooth experience for attendees. Ticket Leaders may also handle staff training, resolve ticketing issues, and implement ticketing policies. Their role is crucial for maximizing revenue and customer satisfaction at events.

What are the key skills and qualifications needed to thrive as a Ticket Leader, and why are they important?

To thrive as a Ticket Leader, you need strong organizational skills, experience in customer service, and a good understanding of ticketing processes, often backed by experience in event management or hospitality. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite and proficiency in spreadsheets and CRM tools are typically required. Excellent communication, problem-solving abilities, and leadership skills help Ticket Leaders manage teams and resolve customer issues efficiently. These skills ensure smooth ticket operations, satisfied customers, and successful event execution.
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Ticket Leader jobs near you
Infographic showing various Ticket Leader job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.
Director of Ticket Sales

Director of Ticket Sales

Gondola

NY

Full-time

Posted 25 days ago

Job description

# Director of Ticket Sales## •### @RDCstadiumPosted on 8/28/2025•Full-time## Job Description**About Roger Dean Chevrolet Stadium**Roger Dean Chevrolet Stadium is the Spring Training home for the Miami Marlins and St. Louis Cardinals. It is also the Florida State League home of the class-A Jupiter Hammerheads and Palm Beach Cardinals. The stadium seats approximately 7,000 people and is located within the Abacoa community in Jupiter, FL.**Position Overview**The Director of Ticket Sales will lead the strategy, structure, and execution of Roger Dean Chevrolet Stadium’s ticketing sales department. This role will directly manage and coach the sales team, actively contribute to new business development, and drive revenue across seasons, mini plans, group, premium, and individual ticket categories. The ideal candidate brings a passion for sales leadership, a community-first mentality, and interest in leveraging innovative tools to grow and retain the stadium’s fan base. The Director of Ticket Sales is a member of the stadium’s executive team and reports directly to the General Manager.**Essential Duties and Responsibilities*** Recruit, hire, train, and lead a high-performing ticket sales team focused on season, group, and premium ticket sales.* Actively sell and maintain a personal book of business across all ticketing categories.* Develop and implement short- and long-term ticket sales strategies to meet or exceed revenue, attendance, and retention goals.* Lead weekly sales meetings, manage individual pipelines, and provide coaching to ensure daily/weekly activity targets and sales KPIs are achieved.* Use CRM platform (SCORE) and to manage leads, analyze performance trends, and enhance outreach personalization.* Collaborate with marketing and business analytics to identify prospects through social media, digital campaigns, and community data.* Represent Roger Dean Chevrolet Stadium at community events to grow awareness, build relationships, and generate group ticket leads.* Leverage client feedback to improve offerings and enhance customer experience across all ticketing products.* Provide regular sales reports, forecasts, and recommendations to the GM.* Assist in developing and managing the department’s annual business plan and budget.* Develop strategies to encourage all members of the staff to sell. Including those in non-traditional sales roles.* Other duties as assigned.**Qualifications*** Bachelor’s degree in Business, Marketing, Sports Management, or related field* 4+ years of ticket sales experience, including 2+ years in a leadership role* Proven ability to build, coach, and retain a sales team in a fast-paced environment* Strong working knowledge of ticketing systems (Tickets.com preferred), CRM tools, and Microsoft Excel* Excellent communication, organizational, and time management skills,* High personal accountability, professionalism, and a team-first mindset* Ability to work flexible hours, including evenings, weekends, and holidaysWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.LocationOn-siteJupiter, FloridaPayPay not disclosed #J-18808-Ljbffr

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