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Ticket Leader Jobs (NOW HIRING)

AEG

Ticket Sales Associate

Long Beach, CA · On-site

$20/hr

Conduct outbound calls and emails to season ticket leads and lapsed buyers to drive re-engagement and new sales * Assist with will-call preparation, digital ticket distribution, and buyer support ...

Livenation

Ticket Seller

Santa Ana, CA

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ...

AEG

Ticket Seller

North Charleston, SC · On-site

Ticket Seller DEPARTMENT: Ticket Office REPORTS TO: Ticket Office Supervisor FLSA STATUS: Non ... ASM Global, the world leader in venue management and live event production, oversees 350+ iconic ...

ASM Global

Ticket Seller

North Charleston, SC · On-site

Ticket Seller DEPARTMENT: Ticket Office REPORTS TO: Ticket Office Supervisor FLSA STATUS: Non ... ASM Global, the world leader in venue management and live event production, oversees 350+ iconic ...

ASM Global

Ticket Seller

North Charleston, SC · On-site

Ticket Seller DEPARTMENT: Ticket Office REPORTS TO: Ticket Office Supervisor FLSA STATUS: Non ... ASM Global, the world leader in venue management and live event production, oversees 350+ iconic ...

ASM Global

Ticket Seller

San Juan, PR

Ticket Seller Department: Box Office Reports To ... Box Office Manager or Team Leader Box Office FLSA Status: Non- Exempt Job Summary Legends Global ...

ASM Global

Ticket Taker

Pittsburgh, PA · On-site

ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for the Ticket Taker position at the David L. Lawrence Convention Center. The Ticket Taker is ...

Livenation

Ticket Seller

Phoenix, AZ

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Balancing and reconciling daily/nightly ticket sales * Assist Manager/Supervisor in reconciliation ...

ASM Global

Ticket Seller

San Juan, PR · On-site

Ticket Seller Department: Box Office Reports To ... Box Office Manager or Team Leader Box Office FLSA Status: Non- Exempt Job Summary Legends Global ...

AEG

Ticket Taker

Pittsburgh, PA · On-site

ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for the Ticket Taker position at the David L. Lawrence Convention Center. The Ticket Taker is ...

ASM Global

Ticket Taker

Pittsburgh, PA · On-site

ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for the Ticket Taker position at the David L. Lawrence Convention Center. The Ticket Taker is ...

ASM Global

Ticket Seller

Pittsburgh, PA · On-site

ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for the Ticket Seller position at the David L. Lawrence Convention Center. The Ticket Seller is ...

AEG

Ticket Seller

Alexandria, LA · On-site

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at Laborde Earles Coliseum. We are seeking a unique ...

ASM Global

Ticket Seller

Alexandria, LA · On-site

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Part-Time Ticket Seller at Laborde Earles Coliseum. We are seeking a unique ...

Livenation

Festival Ticket Seller

Los Angeles, CA

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... The JOB Festival Ticket Sellers will be responsible for delivering exceptional customer service to ...

ASM Global

Ticket Seller

Pittsburgh, PA · On-site

ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for the Ticket Seller position at the David L. Lawrence Convention Center. The Ticket Seller is ...

AEG

Ticket Seller

Pittsburgh, PA · On-site

ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for the Ticket Seller position at the David L. Lawrence Convention Center. The Ticket Seller is ...

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All JobsTicket Leader Jobs

Ticket Leader information

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$10

$25

$72

How much do ticket leader jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for ticket leader in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Ticket Leader vs Ticket Agent?

AspectTicket LeaderTicket Agent
Required CredentialsHigh school diploma or equivalent; experience in ticketing systems; leadership skillsHigh school diploma or equivalent; customer service skills; familiarity with ticketing software
Work EnvironmentSupervisory role in ticketing or event settings; overseeing staffCustomer-facing role at venues, theaters, or events
Employer & Industry UsageEvent venues, transportation companies, theatersEvent venues, transportation, entertainment industry
Common Search & ComparisonTicket Leader vs Ticket Agent

The Ticket Leader typically oversees ticketing operations, manages staff, and ensures smooth ticket sales, requiring leadership skills and experience. In contrast, the Ticket Agent primarily interacts with customers, sells tickets, and provides assistance at ticket counters. Both roles are essential in the ticketing industry but differ in responsibilities and seniority.

What are some common challenges faced by a Ticket Leader, and how can they effectively manage high volumes of support requests?

A Ticket Leader often encounters challenges such as balancing timely responses with maintaining quality service and efficiently prioritizing urgent cases among high volumes of support tickets. To manage these challenges, it’s important to implement robust ticket triage systems, delegate tasks effectively within the team, and continuously monitor performance metrics. Strong communication and organizational skills, as well as familiarity with help desk software, are essential for ensuring that both customers and team members remain informed and satisfied.

What are Ticket Leaders?

Ticket Leaders are professionals responsible for overseeing and managing the ticketing process for events, venues, or organizations. They supervise ticket sales, ensure efficient customer service, and coordinate with other departments to guarantee a smooth experience for attendees. Ticket Leaders may also handle staff training, resolve ticketing issues, and implement ticketing policies. Their role is crucial for maximizing revenue and customer satisfaction at events.

What are the key skills and qualifications needed to thrive as a Ticket Leader, and why are they important?

To thrive as a Ticket Leader, you need strong organizational skills, experience in customer service, and a good understanding of ticketing processes, often backed by experience in event management or hospitality. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite and proficiency in spreadsheets and CRM tools are typically required. Excellent communication, problem-solving abilities, and leadership skills help Ticket Leaders manage teams and resolve customer issues efficiently. These skills ensure smooth ticket operations, satisfied customers, and successful event execution.
More about Ticket Leader jobs
What cities are hiring for Ticket Leader jobs? Cities with the most Ticket Leader job openings:
What job categories do people searching Ticket Leader jobs look for? The top searched job categories for Ticket Leader jobs are:
Ticket Leader jobs near you
Infographic showing various Ticket Leader job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

Ticket Sales Associate

AEG

Long Beach, CA • On-site

$20/hr

Full-time

Posted 26 days ago

Job description

Job Title: Ticket Sales Associate
Reports To: Ticket Sales Manager
Location: Hybrid orRemote (Pacific Standard Time work hours required)
Type: Seasonal (May-September 2026)
Compensation: $20.00/hour | 40 hours per week
FLSA Status: Non-Exempt
About Innovation Baseball Partners (IBP)
Innovation Baseball Partners (IBP) is an ownership group and operating company focused on building a portfolio of independent minor league baseball teams. We believe in the magic of baseball as a force for good-fostering high-quality baseball and strong community connections through innovation, entertainment, and civic pride.
IBP provides resources, scale, and expertise to help each team in our portfolio thrive. Our teams compete in the Pioneer Baseball League, an independent league founded in 1939 that partners with Major League Baseball. ⚾
This is an exciting opportunity to join the Long Beach Coast as a key driver of ticket revenue for Long Beach's newest professional baseball team. We're looking for a motivated, organized, and fan-first individual who is eager to build a career in professional sports sales.
Position Overview
The Ticket Sales Associate supports all aspects of the Long Beach Coast's ticketing operation, with a particular focus on group sales outreach, inbound group inquiry coordination, and individual ticket sales. Reporting to the Ticket Sales Manager, this role is responsible for converting prospects into fans-driving revenue across group packages, season plans, flex packs, and single-game tickets while delivering outstanding service to every buyer.
This is a full-time, seasonal role requiring availability during Pacific Standard Time business hours, with flexibility to support home game needs during the season.
Key Responsibilities
Individual & Season Ticket Sales
  • Sell single-game tickets, flex packs, and mini-plans to individual fans through inbound inquiries and proactive outreach
  • Support season ticket holder acquisition and renewal campaigns as directed by the Ticket Sales Manager
  • Conduct outbound calls and emails to season ticket leads and lapsed buyers to drive re-engagement and new sales
  • Assist with will-call preparation, digital ticket distribution, and buyer support leading up to home games

Group Sales - Outbound
  • Conduct outbound prospecting via phone, email, and LinkedIn to identify and pursue group ticket opportunities with local businesses, organizations, schools, youth sports leagues, nonprofits, and community groups
  • Build and maintain a personal pipeline of group sales prospects; consistently meet or exceed outbound activity targets set by the Ticket Sales Manager
  • Develop and present tailored group ticket packages that align with the prospect's goals, budget, and audience size
  • Follow up persistently and professionally with leads through the full sales cycle from first contact to signed agreement
  • Represent the Long Beach Coast at community events, networking functions, and local organization meetings to generate awareness and group sales leads

Group Sales - Inbound Coordination
  • Serve as the primary point of contact for inbound group sales inquiries via phone, email, and web forms; respond promptly and professionally
  • Qualify inbound leads, assess group size and needs, and guide prospects through available package options
  • Coordinate group event logistics including reserved seating arrangements, pre-game experiences, on-field activities, and any custom add-ons
  • Ensure accurate and timely entry of all group bookings into the ticketing system (Vivenu) and CRM (Hubspot)
  • Communicate group event details to internal stakeholders, including game operations staff, to ensure seamless execution on game day

Ticketing Platform & CRM Operations
  • Process ticket orders, group reservations, and payment plans accurately using Vivenu, the team's primary ticketing platform
  • Maintain clean, up-to-date records for all prospects and accounts in the CRM; log calls, emails, and meetings consistently
  • Pull basic sales reports and pipeline summaries as requested by the Ticket Sales Manager
  • Assist with promotional code creation, comp ticket requests, and ticket inventory management in Vivenu

Customer Service & Fan Experience
  • Deliver exceptional service to every buyer and prospect-before, during, and after the sale
  • Handle buyer questions, ticketing issues, and concerns in a timely and professional manner
  • Serve as a knowledgeable resource on team promotions, the game schedule, seating options, and the Blair Field experience
  • Coordinate with the Ticket Sales Manager to escalate and resolve complex buyer issues

Administrative & Cross-Functional Support
  • Support game-day ticket operations as needed, including group check-in coordination
  • Assist with the preparation of sales materials, group sales decks, and outreach templates
  • Participate in weekly sales team meetings and contribute updates on pipeline status and activity metrics
  • The Ticket Sales Associate may be asked to take on responsibilities outside of this job description in support of the Long Beach Coast and IBP team's broader needs
Qualifications
  • Strong communication skills-written and verbal-with confidence on the phone and in email outreach
  • Self-motivated and results-oriented; comfortable working independently in a remote environment
  • Highly organized with the ability to manage multiple accounts and follow-ups simultaneously
  • Reliable, punctual, and able to maintain consistent PST availability
  • Comfortable with technology; ability to learn ticketing and CRM platforms quickly (Vivenu experience a plus)
  • Willingness to be flexible
Preferred Attributes
  • Prior experience in ticket sales, inside sales, or a customer-facing sales role-sports industry experience a strong plus
  • Familiarity with CRM tools (Salesforce, HubSpot, or similar) and ticketing platforms
  • Genuine enthusiasm for baseball, live sports, or community-driven entertainment
  • Experience with outbound prospecting and meeting or exceeding sales activity targets
  • Degree or coursework in Sports Management, Business, Marketing, or a related field preferred but not required

Why You'll Love Working at the Long Beach Coast
  • Be part of building something new-this is a ground-floor opportunity to shape the sales culture of a growing professional baseball team
  • Work with a passionate, community-focused organization that measures success in fans brought together, not just tickets sold
  • Gain hands-on experience across the full spectrum of sports ticketing-group sales, season plans, box office operations, and fan experience
  • Flexible work environment with a collaborative, mission-driven team

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
  1. Why do you want to be the voice of the Long Beach Coast?

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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