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Ticket Leader Jobs (NOW HIRING)

RPM xConstruction

TICKET SIGNER

Mckinney, TX · On-site

We are a leading Texas-based design and construction company specializing in turnkey infrastructure ... You might be the one we are looking for Ticket Signer! Duties and Responsibilities * Responsible ...

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How much do ticket leader jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for ticket leader in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

Why is Gen Z struggling to get jobs?

Gen Z job seekers often face challenges such as limited work experience, high competition, and employers' preference for candidates with specific skills or certifications. For roles like Ticket Leader, strong communication, customer service skills, and adaptability are important, but lack of experience can be a barrier to entry in many entry-level positions.

What is the highest paying job in the event industry?

In the event industry, high-paying roles include executive positions such as Event Director or Production Manager, who oversee large-scale events and manage budgets. These roles often require extensive experience, leadership skills, and knowledge of event planning, logistics, and vendor management.

Is it hard to get a job in high ticket sales?

Getting a job as a ticket leader in high ticket sales can be competitive and often requires strong sales skills, experience, and the ability to build relationships with clients. Success in this field typically depends on proven performance, industry knowledge, and effective communication, with some roles requiring certifications or specialized training. Entry barriers vary by company but generally include demonstrating sales results and understanding the product or service being sold.

What is the difference between Ticket Leader vs Ticket Agent?

AspectTicket LeaderTicket Agent
Required CredentialsHigh school diploma or equivalent; experience in ticketing systems; leadership skillsHigh school diploma or equivalent; customer service skills; familiarity with ticketing software
Work EnvironmentSupervisory role in ticketing or event settings; overseeing staffCustomer-facing role at venues, theaters, or events
Employer & Industry UsageEvent venues, transportation companies, theatersEvent venues, transportation, entertainment industry
Common Search & ComparisonTicket Leader vs Ticket Agent

The Ticket Leader typically oversees ticketing operations, manages staff, and ensures smooth ticket sales, requiring leadership skills and experience. In contrast, the Ticket Agent primarily interacts with customers, sells tickets, and provides assistance at ticket counters. Both roles are essential in the ticketing industry but differ in responsibilities and seniority.

What are some common challenges faced by a Ticket Leader, and how can they effectively manage high volumes of support requests?

A Ticket Leader often encounters challenges such as balancing timely responses with maintaining quality service and efficiently prioritizing urgent cases among high volumes of support tickets. To manage these challenges, it’s important to implement robust ticket triage systems, delegate tasks effectively within the team, and continuously monitor performance metrics. Strong communication and organizational skills, as well as familiarity with help desk software, are essential for ensuring that both customers and team members remain informed and satisfied.

What is a ticket leader?

A ticket leader is a person responsible for managing and overseeing ticket sales, distribution, and customer service at events or venues. They often coordinate with staff, ensure ticketing systems run smoothly, and may handle inquiries or issues related to tickets. Strong organizational skills and familiarity with ticketing software are typically required for this role.

What are Ticket Leaders?

Ticket Leaders are professionals responsible for overseeing and managing the ticketing process for events, venues, or organizations. They supervise ticket sales, ensure efficient customer service, and coordinate with other departments to guarantee a smooth experience for attendees. Ticket Leaders may also handle staff training, resolve ticketing issues, and implement ticketing policies. Their role is crucial for maximizing revenue and customer satisfaction at events.

What are the key skills and qualifications needed to thrive as a Ticket Leader, and why are they important?

To thrive as a Ticket Leader, you need strong organizational skills, experience in customer service, and a good understanding of ticketing processes, often backed by experience in event management or hospitality. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite and proficiency in spreadsheets and CRM tools are typically required. Excellent communication, problem-solving abilities, and leadership skills help Ticket Leaders manage teams and resolve customer issues efficiently. These skills ensure smooth ticket operations, satisfied customers, and successful event execution.
More about Ticket Leader jobs
What cities are hiring for Ticket Leader jobs? Cities with the most Ticket Leader job openings:
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Ticket Leader jobs near you
Infographic showing various Ticket Leader job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.
Ticket Taker- HOB New Orleans

Ticket Taker- HOB New Orleans

Live Nation Entertainment, Inc.

New Orleans, LA • On-site

Part-time

Re-posted 13 days ago

Live Nation rating

7.1

Company rating: 7.1 out of 10

Based on 141 frontline employees who took The Breakroom Quiz

10th of 50 rated entertainment

Job description

Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's "50 Companies that Care". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO
Financial / Cash Handling
  • Ensure compliance of Clubs & Theaters cash handling policies and procedures
  • Balancing and reconciling daily/nightly ticket sales
  • Assist Manager/Supervisor in reconciliation of cash drawers and ticket stock
  • Assist Manager/Supervisor on pricing initiatives such as: Progressive, Platinum, Dynamic, Flex Pricing as well as Value Channels & Special Ticket Offers when applicable
  • Assist Manager/Supervisor in distributing accurate daily ticket counts to Artist Representatives
  • Assisting Manager & Supervisor with internal Ticket Orders and Reports
  • Work with Premium Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc.

Customer Service
  • Prompt, courteous and knowledgeable customer service both in person and over the phone
  • Facilitate night of show Will Call & Guest List Operations
  • Troubleshooting night of show issues (Transfers, barcodes, account issues, etc.)
  • Work with Guest Services/Operations on any ADA requirements
  • Providing knowledge of upcoming events & upgrades available
  • Knowledgeable on the events culture and genre
  • Providing positive energy

Other Responsibilities
  • Daily operations on Ticketmaster host system for sales and other tasks.
  • Following opening and closing shift procedures
  • Follow standards and processes for ticket types, ancillary events and qualifiers
  • Maintain call center phone system, and keep current all phone menus and calendars of events
  • Assist in maintaining Box Office cleanliness
  • Follow dress code policy - business casual
  • Updating and modifying spreadsheets as needed (Ticket Stock Log, Vault Log, etc.)
  • Collecting, storing and tracking Lost & Found as necessary
  • Assist Manager & Supervisor in any tasks as they arise
  • Position may require 3rd Party venue coverage offsite which will include night of show management, staffing and providing equipment needs.
  • Ensure compliance with ADA ticket laws

WHAT THIS PERSON WILL BRING
Required:
  • Knowledge of Cash Handling
  • Knowledge of Phone & In Person Customer Service
  • Entry level knowledge of Microsoft Applications (Outlook, PowerPoint, Excel, etc.)
  • Flexible schedule (days/nights, weekends and holidays)
  • Tolerance of all cultures, music and art forms
  • High School Diploma

Preferred:
  • Attention to detail in a multi-tasked environment
  • Knowledge of ticket sales
  • Experience in working in live entertainment operations
  • Ticketmaster host system experience
  • Experience in identifying counterfeit cash / ID's

EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of
Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.

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