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Ticket Leader Jobs (NOW HIRING)

AEG

Ticket Seller - Sanford Center

Bemidji, MN · On-site

$16/hr

Ticket Seller FACILITY: The Sanford Center REPORTS TO: Ticket Office Manager FLSA STATUS ... ASM Global is the world's leading venue management and services company, connecting people through ...

ASM Global

Ticket Seller

Las Vegas, NV · On-site

ASM Global ASM Global is the world's leading venue management and services company. The company was ... Job Summary The Box Office Ticket Seller is responsible for providing customer service, selling ...

ASM Global

Ticket Seller

New Orleans, LA

Hourly/Non-Exempt Summary ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Ticket Seller for ASM Global/Caesars Superdome ...

ASM Global

Ticket Seller

New Orleans, LA · On-site

Hourly/Non-Exempt Summary ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Ticket Seller for ASM Global/Caesars Superdome ...

ASM Global

Ticket Seller

Las Vegas, NV

ASM Global ASM Global is the world's leading venue management and services company. The company was ... Job Summary The Box Office Ticket Seller is responsible for providing customer service, selling ...

AEG

Ticket Seller

Las Vegas, NV · On-site

ASM Global ASM Global is the world's leading venue management and services company. The company was ... Job Summary The Box Office Ticket Seller is responsible for providing customer service, selling ...

AEG

Ticket Seller

Las Vegas, NV · On-site

ASM Global ASM Global is the world's leading venue management and services company. The company was ... Job Summary The Box Office Ticket Seller is responsible for providing customer service, selling ...

AEG

Ticket Seller

New Orleans, LA · On-site

Hourly/Non-Exempt Summary ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Ticket Seller for ASM Global/Caesars Superdome ...

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All JobsTicket Leader Jobs

Ticket Leader information

See salary details

$10

$25

$72

How much do ticket leader jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for ticket leader in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Ticket Leader vs Ticket Agent?

AspectTicket LeaderTicket Agent
Required CredentialsHigh school diploma or equivalent; experience in ticketing systems; leadership skillsHigh school diploma or equivalent; customer service skills; familiarity with ticketing software
Work EnvironmentSupervisory role in ticketing or event settings; overseeing staffCustomer-facing role at venues, theaters, or events
Employer & Industry UsageEvent venues, transportation companies, theatersEvent venues, transportation, entertainment industry
Common Search & ComparisonTicket Leader vs Ticket Agent

The Ticket Leader typically oversees ticketing operations, manages staff, and ensures smooth ticket sales, requiring leadership skills and experience. In contrast, the Ticket Agent primarily interacts with customers, sells tickets, and provides assistance at ticket counters. Both roles are essential in the ticketing industry but differ in responsibilities and seniority.

What are some common challenges faced by a Ticket Leader, and how can they effectively manage high volumes of support requests?

A Ticket Leader often encounters challenges such as balancing timely responses with maintaining quality service and efficiently prioritizing urgent cases among high volumes of support tickets. To manage these challenges, it’s important to implement robust ticket triage systems, delegate tasks effectively within the team, and continuously monitor performance metrics. Strong communication and organizational skills, as well as familiarity with help desk software, are essential for ensuring that both customers and team members remain informed and satisfied.

What are Ticket Leaders?

Ticket Leaders are professionals responsible for overseeing and managing the ticketing process for events, venues, or organizations. They supervise ticket sales, ensure efficient customer service, and coordinate with other departments to guarantee a smooth experience for attendees. Ticket Leaders may also handle staff training, resolve ticketing issues, and implement ticketing policies. Their role is crucial for maximizing revenue and customer satisfaction at events.

What are the key skills and qualifications needed to thrive as a Ticket Leader, and why are they important?

To thrive as a Ticket Leader, you need strong organizational skills, experience in customer service, and a good understanding of ticketing processes, often backed by experience in event management or hospitality. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite and proficiency in spreadsheets and CRM tools are typically required. Excellent communication, problem-solving abilities, and leadership skills help Ticket Leaders manage teams and resolve customer issues efficiently. These skills ensure smooth ticket operations, satisfied customers, and successful event execution.
More about Ticket Leader jobs
What cities are hiring for Ticket Leader jobs? Cities with the most Ticket Leader job openings:
What job categories do people searching Ticket Leader jobs look for? The top searched job categories for Ticket Leader jobs are:
Ticket Leader jobs near you
Infographic showing various Ticket Leader job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

Ticket Seller - Sanford Center

AEG

Bemidji, MN • On-site

$16/hr

Part-time

Posted 17 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
POSITION: Ticket Seller
FACILITY: The Sanford Center
REPORTS TO: Ticket Office Manager
FLSA STATUS: Part-Time, Non-Exempt
PAY RATE: $16/Hourly
Summary
Responsible for ticket sales for shows or events by performing the following duties.
Essential Duties and Responsibilities
• Opens and or closes ticket window as required.
• Accurately dispenses tickets as requested by patrons; accepts payment and makes changes accurately.
• Maintains accurate count when selling hard tickets or accesses computer for computer printed tickets.
• Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office supervisor or manager for audit.
• Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by supervisor.
• Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.
• Efficiently and courteously answers questions concerning prices, seating, and events. Gives information concerning coming attractions.
• Files various records and reports. Performs related clerical work as assigned.
Qualifications
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to work the ticket window with minimal supervision
• Ability to work flexible hours including daytime, evening, weekends and holidays, as needed
• Must be able to speak, read, and write English
• Must have professional attitude and appearance
Education and/or Experience
• High school diploma or general education degree (GED)
• 1 to 3 months related experience and/or training
• Or equivalent combination of education and experience
• Box office or guest services background preferred
Skills and Abilities
• Ability to count money, make change accurately
• Ability to listen and follow instructions
• Ability to input data into a computer to record sales transactions
• Good communications skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information
• Good problem-solving skills and organizational ability
• Ability to work independently and as a member of the team
• Good customer service skills and sense of public relations
Physical Demands
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to use their hands to handle and count coins and currency. Specific vision abilities required by this job include close vision.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is the world's leading venue management and services company, connecting people through the power of live experience. We are an inclusive culture that strives to be a leader in diversity and social and environmental issues. We create new opportunities for team members to grow and develop their skills and careers.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
VEVRAA Federal Contractor.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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