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Ticket Coordinator Helpdesk Support Jobs (NOW HIRING)

Change Ticket Coordinator

Washington, DC ยท On-site

$57K - $104K/yr

Leidos seeks entry-level Change Ticket Coordinators for the SMIT program. The Change as a Service ... It will support process efficiency and compliance by leveraging AI-driven tools and standardized ...

Change Ticket Coordinator

Norfolk, VA ยท On-site

$57K - $104K/yr

Leidos seeks entry-level Change Ticket Coordinators for the SMIT program. The Change as a Service ... It will support process efficiency and compliance by leveraging AI-driven tools and standardized ...

Helpdesk Support

Washington, DC ยท On-site

$22.75 - $30.50/hr

Identify trouble ticket trends, escalate identified problems to supervisory personnel, and perform ... Serve as the primary support interface between company IT departments and all company end-users.

Helpdesk Support

Albany, NY ยท On-site

$61K - $78K/yr

Monitor help desk ticket system and help desk mailbox; triage issues as they are received ... Coordination. (Standards can be found on the Intranet). Supervision May supervise one or more ...

Helpdesk Support

Salem, VA ยท On-site

$19.25 - $26.25/hr

Skill Required / Desired Amount of Experience IT Customer Support/Service Required 5 Years Service Ticket Management Required 2 Years Desktop Application Support Required 2 Years Documentation ...

Big Ticket Coordinator

Knightdale, NC ยท On-site

$14 - $14.50/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor ... Supports and participates in store shrink reduction goals and programs * Promotes safety awareness ...

Big Ticket Coordinator

Knightdale, NC ยท On-site

$14 - $14.50/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor ... Supports and participates in store shrink reduction goals and programs * Promotes safety awareness ...

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor ... Supports and participates in store shrink reduction goals and programs * Promotes safety awareness ...

Big Ticket Coordinator

Moorestown, NJ ยท On-site

$16.92 - $17.42/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor ... Supports and participates in store shrink reduction goals and programs * Promotes safety awareness ...

Big Ticket Coordinator

Wilmington, NC ยท On-site

$13.75 - $14.25/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor ... Supports and participates in store shrink reduction goals and programs * Promotes safety awareness ...

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor ... Supports and participates in store shrink reduction goals and programs * Promotes safety awareness ...

Big Ticket Coordinator

Moorestown, NJ ยท On-site

$16.92 - $17.42/hr

... the Coordinator on Duty to ensure efficient flow of goods to sales floor Ensures Associates ... Supports and participates in store shrink reduction goals and programs Promotes safety awareness ...

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor ... Supports and participates in store shrink reduction goals and programs * Promotes safety awareness ...

Big Ticket Coordinator

Wilmington, NC ยท On-site

$13.75 - $14.25/hr

... the Coordinator on Duty to ensure efficient flow of goods to sales floor Ensures Associates ... Supports and participates in store shrink reduction goals and programs Promotes safety awareness ...

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor ... Supports and participates in store shrink reduction goals and programs * Promotes safety awareness ...

Big Ticket Coordinator

Rockville, MD ยท On-site

$18.65 - $19.15/hr

Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor ... Supports and participates in store shrink reduction goals and programs * Promotes safety awareness ...

Helpdesk Support

Trenton, NJ ยท On-site

$20 - $27/hr

Help Desk Support Location: Trenton, NJ Duration: Long-Term contract Need only Locals Direct Client ... Help Desk Coordinator will assist customers with computer and application issues to determine the ...

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Ticket Coordinator Helpdesk Support information

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How much do ticket coordinator helpdesk support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for ticket coordinator helpdesk support in the United States is $21.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.04 per hour, depending on experience, location, and employer.

What are popular job titles related to Ticket Coordinator Helpdesk Support jobs?

For Ticket Coordinator Helpdesk Support jobs, the most frequently searched job titles are:

Ticket Coordinator

Norcross, GA โ€ข On-site

$50K - $55K/yr

Full-time

Posted 17 days ago


Job description

Job Description


Summary:

The IT Field Ticket Coordinator’s responsibilities are to receive, validate, schedule with customer, plan, and assign tickets to designated field technicians for parts pick-ups and hardware IT repair services. The IT field ticket coordinator will communicate directly with the designated field technicians responsible for services as well as with the end-customers requesting service. The IT Field Ticket Coordinator will be required to adhere to contractual Service Level Agreements (“SLAs”).


Key Responsibilities:

  • Receive, validate, update, and end-user requests for hardware repair services via ticketing system and in compliance with contractual SLAs. 
  • Schedule repair services with end-users via phone and/or e-mail.
  • Plan and assign designated field technicians to end-user service tickets as efficiently as possible.
  • Provide customer service support via phone and/or e-mail.
  • Communicate with other coordinators and teammates effectively. 
  • Delivery outstanding end-user experience through ticket assignments and strong customer service.
  • Document and manage end-user requests consistently in the IT ticketing system.
  • Provide reporting from IT ticketing system as required.
  • Protect the integrity and confidentiality of all end-user and ticket data.
  • Attend team meetings as required.


Required Qualifications:

  • Must have a high school diploma with college or technical degree preferred.
  • Ability to work in a fast-paced environment and multi-task under limited supervision required.
  • Familiarity with modern technology and IT troubleshooting and best support practices through previous job experience or education required.
  • Demonstration of punctuality and excellent communication and interpersonal skills required. 
  • US citizenship required.


Preferred Qualifications:

  • Prior customer service experience preferred.
  • Previous experience with ServiceNow or other IT Service Management systems preferred.
  • Previous logistics experience is not required but preferred.
  • Familiarity with the Washington, D.C. metro region is a plus but not required.