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Ticket Associate Jobs in Virginia (NOW HIRING)

Burlington Stores

Retail Stocking Associate - Part Time

VA · On-site

$12.77/hr

Stocking Associates are critical to making sure our stores remain stocked with the merchandise our ... Process, ticket, store, move, and display merchandise * Stock, organize and present new merchandise ...

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Ticket Associate information

What is a ticket associate?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What are the key skills and qualifications needed to thrive as a ticket associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.

What are some common challenges ticket associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What are the most commonly searched types of Ticket jobs in Virginia?

The most popular types of Ticket jobs in Virginia are:

What are popular job titles related to Ticket Associate jobs in Virginia?

For Ticket Associate jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Ticket Associate jobs in Virginia look for?

The top searched job categories for Ticket Associate jobs in Virginia are:

What cities in Virginia are hiring for Ticket Associate jobs?

Cities in Virginia with the most Ticket Associate job openings:

Ticket Associate jobs near you
Infographic showing various Ticket Associate job openings in Virginia as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

Visitor Services Associate

State of Virginia

Williamsburg, VA

$15/hr

Part-time

Posted 6 days ago

State Of Virginia rating

8.0

Company rating: 8.0 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

10th of 50 rated states

Job description

Visitor Services Associate

Apply now Job no: 5109208
Work type: Wage (Hourly)
Location: Williamsburg, Virginia
Categories: Administrative Services

Title: Visitor Services Associate

Hiring Range: $15.00 per hour

Hours: Part-time wage position, approximately 20-30 hours per week

Agency: Jamestown-Yorktown Foundation

Location: Jamestown-Yorktown Foundation - Williamsburg, VA and Yorktown, VA

Agency Website: jyfmuseums.org

Recruitment Type: General Public - G

Job Duties

The Visitor Services Associate provides welcoming, knowledgeable, and engaging customer service to visitors at Jamestown Settlement and the American Revolution Museum at Yorktown. Responsibilities include greeting and assisting visitors, providing directions and information about exhibits, facilities, historical sites, and daily programming, and operating the ticketing system for ticket sales and redemptions. The position promotes Foundation offerings and combination tickets, responds to visitor questions and concerns, and supports a positive and safe visitor experience. Associates work collaboratively with team members, follow established cash-handling, safety, security, and confidentiality procedures, and may assist with special programming, weekends, holidays, and other duties as assigned.

We are hiring for 2 positions - One at 1,500 hours and another at 850 hours per year

Minimum Qualifications

- Excellent customer service skills
- Basic Cash Handling skills to include basic math skills of addition, subtraction, division, and multiplication.
- Basic computer skills
- Excellent oral and written communication skills

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or resume is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Contact Information

Name: Lee Ann Shelhorse

Phone: 757-253-5356

Email: careers@jyf.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Advertised: 14 Aug 2026 Eastern Daylight Time
Applications close: 30 Aug 2026 Eastern Daylight Time

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