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Theatre Box Office Assistant Jobs (NOW HIRING)

Berkeley Repertory Theatre

Box Office Agent

Berkeley, CA · On-site

$23.50/hr

Over-hire, non-exempt COMPENSATION: $23.50 per hour POSITION SUMMARY Berkeley Repertory Theatre has ... Answer incoming calls, assist walk-up patrons, and answer mail and email. * Sell, exchange, and ...

The State Theatre

Box Office Attendant

Falls Church, VA · On-site

$13 - $14/hr

The State Theatre is one of the the DMV's most popular for live music venues and is looking for box office staff. Box office staff are responsible for selling tickets to customers over the phone and ...

The State Theatre

Box Office Attendant

Falls Church, VA · On-site

$13 - $14/hr

The State Theatre is one of the the DMV's most popular for live music venues and is looking for box office staff. Box office staff are responsible for selling tickets to customers over the phone and ...

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Theatre Box Office Assistant information

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How much do theatre box office assistant jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for theatre box office assistant in the United States is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What does a Theatre Box Office Assistant do?

A Theatre Box Office Assistant is responsible for selling tickets to theatre performances, providing information about shows, and assisting customers with their inquiries. They handle cash and electronic payment transactions, process reservations, and may also manage ticket exchanges or refunds. Additionally, they often answer phone calls, respond to emails, and help ensure a smooth and welcoming experience for all theatre-goers.

What are the key skills and qualifications needed to thrive as a Theatre Box Office Assistant?

To thrive as a Theatre Box Office Assistant, you need strong customer service skills, basic math proficiency, and familiarity with ticketing processes, generally supported by a high school diploma or equivalent. Experience with ticketing software (such as Tessitura or Spektrix), point-of-sale systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure make someone stand out in this role. These skills ensure efficient ticket transactions, positive guest experiences, and smooth box office operations during busy periods.

What are the main challenges faced by a Theatre Box Office Assistant during peak show times?

During peak show times, Theatre Box Office Assistants often manage long queues, high ticket demand, and last-minute customer requests. Maintaining accuracy under pressure is essential, as mistakes can impact customer satisfaction and ticket inventory. Efficient communication and a calm demeanor help in resolving issues quickly, especially when handling sold-out shows or technical issues with ticketing systems. Strong teamwork with front-of-house staff is also crucial to ensure a smooth experience for patrons.

What is the difference between Theatre Box Office Assistant vs Theatre Ticket Seller?

AspectTheatre Box Office AssistantTheatre Ticket Seller
CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service skills
Work EnvironmentIndoor box office, administrative tasksTicket counters, direct customer interaction
Employer & Industry UsageTheatre companies, ticketing agenciesTheatre venues, event ticketing
Search & Comparison IntentRoles involving ticket sales and customer service at box officeRoles focused on selling tickets directly to customers

Theatre Box Office Assistants and Theatre Ticket Sellers both work in ticket sales within theatre environments, often sharing similar skills and credentials. The main difference is that Box Office Assistants may handle administrative tasks and manage the overall box office operations, while Ticket Sellers primarily focus on selling tickets directly to customers at the counter. Both roles are essential for smooth ticketing processes in theatres and are often searched together by job seekers in the industry.

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What are the most commonly searched types of Theatre Box Office jobs?

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Theatre Box Office Assistant jobs near you
Infographic showing various Theatre Box Office Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $39,385 per year, or $18.9 per hour.

Theatre Box Office / House Manager

University of Nebraska Omaha

Omaha, NE • On-site

$17/hr

Full-time

Posted 12 days ago

Job description

Position Information
Job Title Theatre Box Office / House Manager Department School of the Arts Essential Functions
This list is meant to be representative, not exhaustive. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential functions.
Responsible for day-to-day box office management and audience services during
regular box office hours and managing a staff of audience services personnel on
production nights.
Must maintain work schedules and sale deposits.
Work Schedule Work Schedule M-F 1:00-5:00 pm when box office open, and 6:30-8:00 pm on performance nights. Work Schedule M-F 1:00-5:00 pm when box office open, and 6:30-8:00 pm on performance nights Additional Duties
Schedule must accommodate the following days/times:
Box Office Hours: M-F 1:00-5:00pm the weeks before and during performances.
Performance nights (Thurs-Sat) from 6:30-8:00 pm and Sundays 1:00-2:30 pm, Sept.
Please see position supervisor for a detailed list of dates and times.
Required Qualifications
Previous retail and excellent customer service experience required. Casual business
attire, strong work ethic and self-motivated.
Preferred Qualifications Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly sits; may stand, walk. See, hear, speak and use of hands.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly works indoors. Noise level is low to moderate.
Salary $17.00 Hour
Posting Detail Information
Posting Number 2026T-00147 Open Date Close Date Open Until Filled Yes Special Instructions to Applicants

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