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The Resource Center Jobs (NOW HIRING)

The Resource Center

TRC - Cleaner

Jamestown, NY · On-site

$16/hr

The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who ...

The Resource Center

TRC - Cleaner 1

Jamestown, NY · On-site

$16/hr

The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who ...

The Resource Center

TRC - Pharmacy Aide

Jamestown, NY · On-site

The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who ...

The Resource Center

TRC - Pharmacy Aide

Jamestown, NY · On-site

$19.60/hr

The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who ...

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How much do the resource center jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for the resource center in the United States is $24.21, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $27.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a resource center coordinator, and why are they important?

To excel as a Resource Center Coordinator, you need strong organizational abilities, experience in resource management, and often a background in social work or education. Familiarity with database systems, scheduling software, and resource allocation tools is typically required. Outstanding communication, problem-solving, and customer service skills help you connect with clients and manage diverse needs effectively. These competencies ensure the Resource Center operates efficiently, meets community needs, and enhances client satisfaction.

What is a resource center?

A Resource Center is an organization or facility that offers information, support, and various services to help individuals or groups meet specific needs. These centers can be found in schools, communities, workplaces, and online, providing resources such as counseling, educational materials, career guidance, and referrals to other services. The specific offerings vary depending on the target audience, but the primary goal is to empower people by connecting them to the tools, knowledge, and support they need.

What is the difference between The Resource Center vs Customer Service Representative?

AspectThe Resource CenterCustomer Service Representative
CredentialsTypically requires high school diploma or equivalent; some roles may need specialized trainingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, call centers, or online support platformsRetail stores, call centers, or corporate offices
Industry UsageNonprofit, healthcare, government, and community servicesRetail, telecommunications, finance, and service industries
Search & Comparison IntentUnderstanding support roles in resource or community centersCustomer support roles in various industries

The Resource Center and Customer Service Representative roles share similarities in providing support and requiring basic customer service skills. However, The Resource Center often focuses on community or nonprofit support services, while Customer Service Representatives typically work in commercial settings like retail or telecom. Credentials, work environment, and industry usage differ accordingly, making each role unique in its context.

What are the typical responsibilities and challenges faced by professionals working in a resource center?

Professionals working in a resource center are often responsible for providing guidance, information, and support to clients or internal teams seeking resources, whether educational, social, or organizational. They may manage resource databases, assist with referrals, conduct outreach, and ensure that materials are current and accessible. A common challenge in this role is balancing the diverse needs of multiple stakeholders while maintaining up-to-date knowledge of available resources and services. Collaboration with other departments and strong communication skills are essential for success.
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The Resource Center jobs near you
Infographic showing various The Resource Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,364 per year, or $24.2 per hour.

TRC- Personal Outcome Measures (POM) Interviewer

The Resource Center

Jamestown, NY • On-site

Other

PTO

Posted 27 days ago

The Resource Center rating

6.3

Company rating: 6.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

99th of 240 rated social care providers

Job description

The Resource Center has been providing services to persons with disabilities in the Chautauqua County area since 1958. From our humble beginnings as a gathering of parents and concerned citizens who wanted to provide educational and training opportunities for persons with developmental and intellectual disabilities, The Resource Center has grown into a comprehensive agency providing services to thousands of persons with all types and levels of disabilities.
The Resource Center is the largest non-governmental employer in Chautauqua County with more than 1,300 employees on its payroll.
The mission of The Resource Center is to support individuals with disabilities and other challenges in achieving maximum independence, contributing to their community, experiencing lifelong growth, and enjoying quality of life.
Personal Outcome Measures Interviewer - JOB DESCRIPTION
RESPONSIBLE TO: QA/QI Supervisor
FUNCTION:
To assist the organization in helping people discover and define their own quality of life as well as identify quality of supports provided to people supported by the organization by conducting POM (Personal Outcome Measures) interviews
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
Strong observational skills. Must have the ability to multi-task with strong organizational skills. Demonstrates strong interpersonal skills with patience and empathy. Independent thinker with the courage to stand alone and report unbiased information.
MINIMUM QUALIFICATIONS:
High school diploma or equivalent and 5 years' experience working with people with disabilities and/or mental health diagnoses. Associates degree or DSP/FLS Certification preferred.
Ability to become CQL Certified as a POM interviewer within 1 year on the job and ability to maintain the certification.
IDENTIFIED KEY COMPETENCIES:
Competencies are developed and detailed in this section by Card Sort.
DUTIES

  1. Coordinates all interview activities including scheduling, obtaining consents, conducting interviews and outcome determinations.
  2. Documents outcome determinations in CQL portal.
  3. Documents and provides recommendations to person's team based on interests discovered during the interview process.
  4. Provides valid/reliable data using instructions provided by CQL.
  5. Provides data monthly to the CQL Steering Committee.
  6. Facilitator of "Dignity and Respect" Basic Assurance factor group and coordinates action plan required of accreditation.

SUPERVISORY:
N/A
OTHER DUTIES: Refer to Appendix
REQUIRED TOOLS:Refer to Appendix
The Resource Center
Salary Grade:
11
FLSA Status:
Non-Exempt
PTO/CAT
3
CFR:
349
The Resource Center is an equal employment opportunity employer and will not discriminate on the basis of race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, marital status, citizenship status, military status, domestic violence status, predisposing genetic characteristics or genetic information, physical or mental disability, any other category protected by law, or any other non-job related characteristic. As needed, The Resource Center will provide reasonable accommodations for disabilities to employees and applicants whenever such accommodation would not create an undue hardship or a safety concern in the conduct of TRC's operations.

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