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The Outreach Jobs in Silver Spring, MD (NOW HIRING)

The Outreach Specialist plays a critical role in driving engagement for participants referred to Fedcap's Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Development program.

The Outreach Specialist plays a critical role in driving engagement for participants referred to Fedcap's Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Development program.

The Outreach Specialist plays a critical role in driving engagement for participants referred to Fedcap's Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Development program.

Outreach Specialist

Washington, DC · On-site

$21.64/hr

The Outreach Specialist plays a critical role in driving engagement for participants referred to Fedcap's Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Development program.

Outreach Case Manager

Fairfax, VA · On-site

$20.75 - $25.25/hr

The Outreach Case Manager is a member of the Preventing and Ending Homelessness for Adults Without Children Team. The Outreach Case Manager provides rapid re-housing services to unsheltered or ...

The Outreach Manager ( Business Development) plays a critical role in driving growth, expanding referral partnerships, and strengthening community presence across an assigned territory. This role is ...

The Outreach Manager ( Business Development) plays a critical role in driving growth, expanding referral partnerships, and strengthening community presence across an assigned territory. This role is ...

The Outreach Manager ( Business Development) plays a critical role in driving growth, expanding referral partnerships, and strengthening community presence across an assigned territory. This role is ...

The Outreach Specialist plays a critical role in driving engagement for participants referred to Fedcap's Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Development program.

The Outreach Specialist plays a critical role in driving engagement for participants referred to Fedcap's Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Development program.

The Outreach Specialist plays a critical role in driving engagement for participants referred to Fedcap's Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Development program.

The Outreach Specialist plays a critical role in driving engagement for participants referred to Fedcap's Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Development program.

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The Outreach information

See Silver Spring, MD salary details

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How much do the outreach jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for the outreach in Silver Spring, MD is $26.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $35.29 per hour, depending on experience, location, and employer.

What is an outreach specialist?

An Outreach Specialist is a professional responsible for building and maintaining relationships between an organization and its target community or audience. They coordinate programs, events, and communication efforts to raise awareness, provide information, and foster engagement. Outreach Specialists often work in sectors like education, healthcare, or non-profits, where community involvement is essential. Their goal is to connect resources and services with the people who need them most.

What are the key skills and qualifications needed to thrive as an outreach coordinator, and why are they important?

To thrive as an Outreach Coordinator, you need strong communication, organizational, and project management skills, often supported by a degree in communications, public relations, or a related field. Experience with CRM software, email marketing platforms, and event management tools is typically required. Outstanding interpersonal skills, adaptability, and cultural sensitivity help build trust and engage diverse communities. These abilities ensure effective outreach initiatives, foster lasting partnerships, and maximize community impact.

How does an outreach specialist typically collaborate with other departments to achieve organizational goals?

As an Outreach Specialist, you will frequently coordinate with departments such as marketing, communications, and program management to design and implement outreach campaigns. Collaboration often involves sharing insights about target audiences, co-developing materials, and aligning outreach efforts with broader organizational objectives. Regular meetings and joint projects are common, and successful outreach often depends on strong cross-functional communication. This collaborative environment allows you to learn from different teams, contribute to unified strategies, and expand your professional network within the organization.

What is the difference between The Outreach vs The Marketing Coordinator?

AspectThe OutreachThe Marketing Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require a bachelor's degree in communications or related fieldsBachelor's degree in marketing, communications, or related field
Work EnvironmentCommunity events, nonprofit organizations, educational institutionsOffice settings, marketing departments, advertising agencies
Employer & Industry UsageNonprofits, educational institutions, community organizationsBusinesses, corporations, marketing agencies
Common Search & ComparisonPeople compare The Outreach with roles focused on community engagement and outreach effortsMarketing Coordinator roles focus on campaign management and branding

While both roles involve communication and engagement, The Outreach primarily focuses on community interaction and relationship-building, often within nonprofit or educational settings. The Marketing Coordinator, on the other hand, concentrates on planning and executing marketing campaigns in corporate environments. Understanding these differences helps job seekers identify the role that best matches their skills and career goals.

Is The Outreach work a good career path?

The Outreach involves roles focused on community engagement, communication, and relationship building, often requiring strong interpersonal skills and familiarity with outreach tools. It can be a stable career with opportunities in nonprofit, marketing, or public relations sectors, and may involve flexible schedules and project-based work. Career growth depends on experience, networking, and skill development in areas like digital communication and stakeholder management.

What is an outreach job?

An outreach job involves building relationships and engaging with communities, organizations, or individuals to promote a cause, service, or product. It often requires communication skills, outreach strategies, and the use of tools like social media or email to connect with target audiences.

What job categories do people searching The Outreach jobs in Silver Spring, MD look for?

The top searched job categories for The Outreach jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for The Outreach jobs?

Cities near Silver Spring, MD with the most The Outreach job openings:

Infographic showing various The Outreach job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $55,441 per year, or $26.7 per hour.

$45K/yr

Full-time

Re-posted 17 days ago


Job description

Position Summary:

The Outreach Specialist plays a critical role in driving engagement for participants referred to Fedcap's Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Development program. Serving as the first line of contact for TANF recipients referred by the District of Columbia's Department of Human Services (DHS), the Outreach Specialist is responsible for initiating, maintaining, and restoring contact with customers who have not yet engaged or who have disengaged from required services.

What You'll Do 

Engagement & Outreach

  • Serve as the primary point of contact for a caseload of approximately 30-100 unengaged or disengaged TANF recipients; initiate daily outreach efforts within 24 hours of missed appointments using a combination of phone, email, letters, and home visits.
  • Conduct re-engagement efforts for customers who have disengaged from Fedcap or external provider services, documenting all activity in the Fedcap Cares system with 100% accuracy and timeliness.
  • Support Case Managers by coordinating outreach on their caseloads during peak times or absences, and provide real-time updates on customer status, barriers, or engagement progress.
  • Facilitate ongoing communication with customers to promote the value of work and participation in assigned activities, while emphasizing personal accountability, ownership, and urgency.

Barrier Resolution & Participant Support

  • Identify barriers that impede participation (e.g., transportation, housing instability, mental health, childcare, or scheduling conflicts); escalate to Case Managers and internal supports as needed.
  • Build trusted relationships with assigned customers, using motivational interviewing and trauma-informed practices to foster re-engagement.
  • Track participant progress throughout initial program engagement and into the first year of employment, providing follow-up support and encouragement to drive sustained success.

Orientation & Group Facilitation

  • Lead at least two group program orientations weekly and conduct one-on-one orientations as needed to accommodate customer schedules.
  • Facilitate or co-lead monthly peer group sessions, trainings, or enrichment activities, such as Nurturing Parent, Parent Cafe, or workforce readiness discussions.
  • Provide instruction and coaching to customers on required participation hours, timesheet documentation, and activity compliance to support achievement of the 80% Work Participation Rate (WPR).

Data & Performance Management

  • Consistently meet or exceed performance goals, including outreach contact rates, re-engagement success, attendance at orientations, and compliance support milestones.
  • Maintain accurate and timely documentation of all outreach, attendance, and milestones in Fedcap Cares and related tracking systems.
  • Contribute to data collection and reporting on outreach activity, customer engagement trends, and outcome achievement; support monthly and quarterly performance reviews as needed.

Professional Development & Collaboration

  • Participate in regular team meetings, peer learning sessions, and professional development trainings.
  • Collaborate with Case Managers, Supervisors, and other program staff to ensure coordinated and consistent service delivery across all touchpoints.
  • Adhere to all program policies, procedures, and performance standards.

You're a great fit for this role if you have: 

  • A minimum of two (2) years of post-secondary education at an accredited college or university 
  • Two (2) years of experience undertaking outreach activities;
  • Valid driver's license, valid insurance and reliable transportation required. And/or work experience determined to be acceptable to the agency.

Compensation

  • $21.64 per hour/$45k annually

 

Equal Opportunity Employer

Mission:  Fedcap, Inc. makes high outcome, life-changing, sustainable differences for individuals and families to improve their economic well-being through work.
Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational and employer based training, job placement and post placement supports.
Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are passionate about our work. They are committed to ensuring that every individual served can experience the dignity that comes from a job.
Fedcap, Inc. launched as part of The Fedcap Group in 2018.
Website:  https://fedcapinc.org/