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The Dispatch Jobs (NOW HIRING)

Lee Company

Dispatch Coordinator

Franklin, TN

The Dispatch Coordinator will provide customer service to Lee Companys external and internal customers. A deep understanding of Lee Companys culture and mission is vital to the success of this ...

A National Transit

Dispatch Manager

Hapeville, GA

General Manager Position Summary The Dispatch Manager oversees all daily dispatch operations to ensure safe, efficient, and on-time service delivery within the paratransit system. This role ...

SiteOne Landscape Supply

Dispatch Clerk

Carlisle, PA · On-site

$15.50 - $21.50/hr

In this role, you will be the Dispatch Clerk, checking in and out trucks at the security gate entrance. You will be responsible for scheduling truck deliveries and pick ups, work closely with ...

Climate Pros

Dispatch Coordinator

Philadelphia, PA · On-site

$20 - $26/hr

The Dispatch Coordinator will maintain the daily schedules of Service Technicians and handle incoming service calls. You will dispatch Techs, always keep the customer database up to date and keep ...

Pyramid Healthcare

Dispatch Lead

Altoona, PA

The Dispatch Lead will support the Dispatch Supervisor in scheduling transport for Drivers across the organization in their assigned region. Essential Duties and Responsibilities: Receive, route, and ...

A National Transit

Dispatch Manager

Atlanta, GA · On-site

General Manager Position Summary The Dispatch Manager oversees all daily dispatch operations to ensure safe, efficient, and on-time service delivery within the paratransit system. This role ...

A National Transit

Dispatch Manager

Hapeville, GA · On-site

General Manager Position Summary The Dispatch Manager oversees all daily dispatch operations to ensure safe, efficient, and on-time service delivery within the paratransit system. This role ...

Transdev

Dispatch Supervisor Assistant

New Carrollton, MD · On-site

$20 - $25.56/hr

This position assists the Dispatch Supervisor with administrative tasks and customer engagement to ensure that Transdev is meeting and exceeding our operational goals in dispatch and providing ...

Climate Pros

Dispatch Coordinator

Glendale Heights, IL · On-site

$20 - $26/hr

The Dispatch Coordinator will maintain the daily schedules of Service Technicians and handle incoming service calls. You will dispatch Techs, always keep the customer database up to date and keep ...

MV Transportation

Dispatch Supervisor

Anchorage, AK · On-site

He/she will be responsible for ensuring the Dispatch department maintains effective daily communication with drivers, including those run by subcontractors; to continually monitor service making ...

Harrods

About the Role In this role you will be responsible for overseeing the endtoend dispatch operation for all instore purchases from Knightsbridge. Reporting to the Delivery Operations Manager, you will ...

InnovAge

Dispatch Office Supervisor

Tampa, FL

$25 - $31.25/hr

The Dispatch Office Supervisor provides direct supervision to the dispatchers and is responsible for the overall coordination, training and work practices of the dispatch team and the InnovAge ...

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The Dispatch information

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$30K

$62.9K

$103.5K

How much do the dispatch jobs pay per year?

As of May 29, 2026, the average yearly pay for the dispatch in the United States is $62,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $71,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Dispatcher, and why are they important?

To thrive as a Dispatcher, you need strong organizational skills, attention to detail, and the ability to prioritize tasks, typically supported by a high school diploma or equivalent. Familiarity with dispatch software systems, GPS tracking, and two-way radio communication is commonly required. Outstanding communication, problem-solving, and stress management abilities help dispatchers excel in fast-paced, high-pressure environments. These skills ensure efficient coordination, timely response, and effective communication between teams, which are critical for operational success.

What are some common challenges faced by dispatchers and how can they be managed effectively?

Dispatchers often face the challenge of managing multiple tasks simultaneously, such as coordinating routes, handling urgent calls, and responding to unexpected delays. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for success in this role. Many companies provide training on software systems and protocols to help dispatchers stay organized. Building positive relationships with drivers and team members can also improve efficiency and job satisfaction.

What are dispatchers?

Dispatchers are professionals responsible for coordinating and managing the movement of people, vehicles, or goods. They receive and relay information, assign tasks or routes, and ensure timely and efficient operations, often in industries like transportation, emergency services, and logistics. Dispatchers use communication systems and tracking technology to monitor progress and resolve issues as they arise. Their role is critical to maintaining smooth workflow and responding quickly to changing circumstances.

What is the difference between The Dispatch vs The Reporter?

AspectThe DispatchThe Reporter
Primary RoleInvestigative and opinion journalism with a focus on politics and policyNews reporting, covering a wide range of topics including politics, local news, and general reporting
Required CredentialsJournalism degree or equivalent experience, strong writing skillsJournalism degree or experience, strong reporting skills
Work EnvironmentEditorial offices, remote work, field reportingNewsrooms, remote work, on-the-ground reporting
Industry UsageUsed by digital media outlets focusing on political commentaryUsed by traditional and digital news organizations

Both The Dispatch and The Reporter are involved in journalism, but The Dispatch emphasizes investigative and opinion journalism with a focus on politics, while The Reporter covers a broader range of news topics. They share similar credentials and work environments, but their content focus and industry usage differ slightly.

More about The Dispatch jobs
What cities are hiring for The Dispatch jobs? Cities with the most The Dispatch job openings:
What states have the most The Dispatch jobs? States with the most job openings for The Dispatch jobs include:
What job categories do people searching The Dispatch jobs look for? The top searched job categories for The Dispatch jobs are:
The Dispatch jobs near you
Infographic showing various The Dispatch job openings in the United States as of May 2026, with employment types broken down into 4% Full Time, 79% Part Time, 16% Contract, and 1% Nights. Highlights an 14% Physical, 14% Hybrid, and 72% Remote job distribution, with an average salary of $62,888 per year, or $30.2 per hour.

Dispatch Manager

Active Day Senior Care, Inc.

North Charleston, SC • On-site

Full-time

Posted 27 days ago

Job description

**DAILY PAY AVAILABLE**
Active Day has an available opportunity for a Dispatch Manager to join our team.
APPLY TODAY!
Job Summary
The Dispatch Manager oversees the dispatch department for non-emergency medical transportation services. This role is responsible for managing dispatch staff, ensuring effective trip scheduling and real-time coordination, and maintaining high standards of on-time performance, customer service, and compliance. The Dispatch Manager works closely with drivers, operations leadership, brokers, and facilities to ensure safe and efficient transportation for all passengers.
Qualifications
  • High school diploma or GED required; some college or formal training in transportation, logistics, or healthcare preferred.
  • 3+ years of experience in dispatch, call center, paratransit, or transportation operations required.
  • 1-2+ years of supervisory or lead experience in a dispatch or call center environment strongly preferred.
  • Experience with brokers, paratransit, or medical transportation contracts is a plus.
  • Strong leadership, team-building, and coaching skills.
  • Solid understanding of dispatch operations, trip scheduling, and routing principles.
  • Proficiency with dispatch/scheduling software, GPS tools, and standard office applications (Excel, Word, email).
  • Excellent communication skills (verbal and written) and a professional phone manner.
  • Strong problem-solving and decision-making abilities in a fast-paced, time-sensitive environment.
  • High attention to detail and accuracy in data entry, documentation, and reporting.
  • Customer-service focused and compassionate toward the needs of passengers and healthcare partners.
  • Calm, organized, and effective under pressure, especially during service disruptions or high call volume.
  • Reliable, ethical, and committed to safety, compliance, and quality service.
  • High call volume and real-time operational demands.
  • Ability to work a flexible scheduled: May require shift work, including early mornings, evenings, weekends, and holidays, as well as on-call support depending on operation size.
  • Ability to speak clearly and hear well enough to perform dispatch and supervisory duties.

Job Responsibilities
  • Oversee daily dispatch operations, including trip assignment, routing, and real-time monitoring.
  • Ensure trips are scheduled and dispatched in accordance with company policies, broker rules, and regulatory requirements.
  • Monitor live operations (late runs, no-shows, will-calls, add-ons) and direct dispatchers to make timely adjustments.
  • Develop and implement routing strategies to improve on-time performance and reduce deadhead, mileage, and wait times.
  • Hire, train, schedule, and supervise dispatchers and call-takers.
  • Provide daily direction, coaching, and support to dispatch staff.
  • Conduct regular performance evaluations and address performance or attendance issues as needed.
  • Promote a positive team environment focused on communication, accountability, and customer service.
  • Ensure dispatchers provide professional, courteous, and accurate information to drivers, passengers, facilities, and brokers.
  • Handle escalated calls and complex service issues that dispatchers cannot resolve.
  • Coordinate closely with Driver Management/Transportation Management on staffing, coverage, and service concerns.
  • Support clear communication between dispatch, drivers, and other departments (Maintenance, HR, Billing, etc.).
  • Ensure dispatch operations comply with HIPAA, ADA, DOT, state/local NEMT regulations, and broker guidelines.
  • Verify that special needs (wheelchair, stretcher, bariatric, escorts, oxygen, etc.) are correctly noted and accommodated in scheduling.
  • Support incident management by documenting and communicating service issues, accidents, or complaints to appropriate leadership.
  • Reinforce safety protocols with dispatch staff and drivers (e.g., no routing drivers into unsafe conditions, proper trip notes, etc.).
  • Oversee effective use of dispatch software, GPS/AVL, and communication systems (phones, radios, tablets/apps).
  • Identify and troubleshoot issues with systems and processes that affect dispatch performance.
  • Develop or refine standard operating procedures (SOPs) for scheduling, will-calls, cancellations, and same-day changes.
  • Participate in or lead projects to improve efficiency, service quality, and data accuracy.
  • Track and analyze key metrics such as on-time performance, call answer times, hold times, trip denials, and dispatch errors.
  • Provide regular reports and updates to Transportation Manager/Director of Operations.
  • Use data to identify trends, training needs, and opportunities for process changes.
  • Support contract and broker reporting requirements as needed.

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