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Overview

Shriners Children’s Chicago is seeking a dynamic, mission-driven Hospital Administrator to lead facility operations and performance. The Administrator reports to the Regional Administrator, as designated by the Vice President, Hospital Operations, for management items and to the Chairman, Board of Governors (BOG) for governance matters.

The Shriners Children’s Chicago Administrator plays a pivotal role in shaping the facility’s future, ensuring that every aspect of performance is carefully managed to foster a culture of excellence. The successful candidate for this role will be both highly visible and accessible to team members. By prioritizing quality, access, and growth, the Administrator leads efforts to deliver outstanding care and drive optimal patient outcomes, positioning the facility to achieve Vision 2035 targets. Their responsibilities encompass not only patient satisfaction, regulatory compliance, employee engagement, safety, and financial stewardship but also the ongoing development of strategies that enhance both operational efficiency and service standards.

The Hospital Administrator is accountable for all aspects of the facility’s performance including development of the required to drive quality care and optimal patient outcomes, achieving established metrics, exceeding patient and staff satisfaction, regulatory compliance, safety, and financial stewardship. Responsible for the alignment and execution of strategic goals with the overall mission of Shriners Children’s.

The Administrator is accountable for meeting all financial and volume targets established annually and for aligning strategic goals with the Shriners Children’s Vision 2035. By providing value-driven leadership and offering both guidance to management and partnering with medical staff, they ensure compliance with SHC Hospital Regulations and Bylaws and promote high standards in clinical care, planning, and business development.

A key focus in this role is engaging others in change management and organizational transformation, developing strong collaborative relationships across facility, market, and system leadership. The Administrator must be able to develop action and tactics to create operational efficiencies and strategic alignment, whether through optimizing resources, centralizing functions, or implementing shared services models.

To advance Vision 2035, the Administrator champions continuous improvement initiatives, drawing on industry best practices and quality assessment tools to identify and meet customer needs. By elevating service standards and driving innovation, they position Shriners Children’s Chicago to expand access, enhance quality, and fuel sustainable growth, ensuring the facility remains at the forefront of pediatric care for years to come.

The pay range for this position is $188,160 annually to $322,560 annually. Compensation is determined based on years of experience and department equity.

Responsibilities

• Leads facility-wide performance, ensuring exceptional quality, safety, patient outcomes, patient and staff experience, and full regulatory/accreditation compliance.
• Sets strategy and operating plans; establishes performance metrics and accountability to deliver measurable results aligned with enterprise priorities.
• Builds and develops a high-performing leadership team; leads talent acquisition, engagement, development, and retention to sustain a values-driven culture.
• Champions an inclusive, collaborative environment; communicates with transparency and navigates complex, matrixed stakeholder relationships effectively.
• Leads change management and continuous improvement using best practices, benchmarking, and operational discipline to improve effectiveness and service delivery.
• Strengthens the facility’s market position by advancing business development priorities and maintaining strong affiliate/community relationships.
• Provides strong financial stewardship, including operating and capital budgeting, variance management, and prudent use of resources consistent with organizational expectations.
• Oversees site capital and contracting processes; ensures requests and expenditures align with budget, strategy, follow established review processes, and deliver appropriate value.
• Drives operational efficiencies through resource optimization and, where appropriate, centralization and shared-services models.
• Ensures effective revenue cycle and access operations (intake/registration/scheduling) to support timely care, data accuracy, and achievement of facility and system targets.
• Partners with medical staff leaders to advance the mission, quality, and fiscal responsibility; supports physician recruitment and retention.
• For SHC-designated research centers, partners with the Vice President, Research to support research operations and ensure compliance with applicable SHC, government, and industry requirements.

Qualifications

Minimum:

• A Master's Degree in Healthcare Administration, Business Administration, or in a related healthcare field
• 10+ years of progressive healthcare leadership in an acute care hospital/multi-disciplinary healthcare setting

Preferred:

• 7+ years' experience at Vice President / Administrator or above level
• Board Certified and Fellow of the American College of Healthcare Executives (FACHE)
• Orthopedic and/or Pediatric experience

Knowledge and Skills:

• Experience in KPI management, productivity analytics, and dashboard tools
• Strong knowledge of health care IT systems and technology-driven workflows; Epic knowledge preferred
• Excellent analytical, communication, and problem-solving skills
• Demonstrated ability to lead teams, navigate complex ethical and operational challenges, and collaborate effectively with peer leaders
• Assesses, recommends and directs improvements in systems, processes and programs across access operations to increase standardization, productivity, efficiency and cost savings.
• Serves as the Administrative, Operational, Strategic and Financial leader of the site location.
• Serves as dyad partner in supporting the clinical operations and initiatives across site. Understands the services provided by each of the business units and their interdependencies to other units.
• Collaborate with other institutional leaders especially service line leadership, access and navigation leaders to enable an enterprise-wide growth.
• Collaborates with clinical infrastructure, facilities and clinical departments to support current and potential expansion.