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Thda Jobs (NOW HIRING)

Wilsonbank

Mortgage Loan Originator

Lebanon, TN · On-site

Originate quality conventional, FHA, VA, RD, and THDA residential loans based on secondary market guidelines * Responsible for generating production volume based on assigned production goals

Shelby County

Building Inspector (Housing)

Memphis, TN · On-site

Working knowledge of HUD, THDA, and/or other governmental housing programs. * Basic knowledge of property assessment techniques, ability to assess major systems of a home and assign timeframes for ...

All JobsThda Jobs

Thda information

See salary details

$62.5K

$94K

$202.5K

How much do thda jobs pay per year?

As of Sep 1, 2026, the average yearly pay for thda in the United States is $94,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,500.00 and $92,000.00 per year, depending on experience, location, and employer.

What is a Thda?

A THDA job typically refers to a position within a Tennessee Housing Development Agency (THDA) or a similar housing authority. These roles often focus on affordable housing programs, policy implementation, and community development. Responsibilities may include managing housing assistance programs, overseeing grants, or working on compliance with state and federal regulations. THDA jobs can vary from administrative and finance roles to housing specialists and program coordinators.

What are some common challenges faced by THDA employees in supporting affordable housing initiatives?

THDA employees often encounter challenges such as navigating complex federal and state regulations, balancing stakeholder interests, and ensuring timely delivery of affordable housing programs. Collaboration with local governments, developers, and community organizations is essential, requiring strong communication and project management skills. Employees may also need to address funding limitations and adapt to shifting policy priorities, making flexibility and problem-solving important attributes for success in the role.

What are the key skills and qualifications needed to thrive as a THDA professional, and why are they important?

To thrive as a THDA professional, you typically need experience in housing program administration, knowledge of affordable housing regulations, and a relevant degree in public administration, urban planning, or a similar field. Familiarity with government grant management systems, compliance tracking tools, and financial reporting software is often required. Strong communication, problem-solving, and organizational skills help you navigate complex projects and collaborate with diverse stakeholders. These skills and qualifications ensure effective program delivery, regulatory compliance, and positive community impact in affordable housing initiatives.

What is the difference between Thda vs Home Health Aide?

AspectThdaHome Health Aide
CertificationsTherapeutic Health Data Assistant certification, CPR, first aidHome Health Aide certification, CPR, first aid
Work EnvironmentHospitals, clinics, outpatient facilitiesPatients' homes, assisted living facilities
Employer & IndustryHealthcare providers, hospitals, clinicsHome care agencies, healthcare services
Job FocusAssisting with therapeutic data, patient recordsProviding basic personal care and support

The main difference between a Thda and a Home Health Aide lies in their roles and work settings. Thdas focus on managing therapeutic health data within healthcare facilities, requiring specific certifications related to health data management. Home Health Aides primarily provide personal care in patients' homes, with certifications centered on caregiving skills. Both roles are vital in healthcare but serve different functions and environments.

More about Thda jobs

What cities are hiring for Thda jobs?

Cities with the most Thda job openings:

What are the most commonly searched types of Thda jobs?

The most popular types of Thda jobs are:

What job categories do people searching Thda jobs look for?

The top searched job categories for Thda jobs are:

Thda jobs near you
Infographic showing various Thda job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution, with an average salary of $94,039 per year, or $45.2 per hour.

Customer Service Representative

Tennessee Housing Development Agency

Nashville, TN • On-site

$3.6K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Customer Service Representative
  • THDA Division: Volunteer Mortgage Loan Servicing
  • Number of Openings: 1
  • Salary Grade: J
  • Monthly Salary Range: $$3,631
  • FLSA Classification: Non-Exempt

APPLICATION DEADLINE IS Tuesday, September 8, 2026 AT 11:59PM
This position requires you to live within a 200-mile radius of our Nashville, TN office.
This position is in-office fulltime.
Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons.
POSITION SUMMARY: Completes activities relating to customer service and borrower account administration. This work requires direct contact with the public, the exercise of good judgment and the application of Tennessee Housing Development Agency (THDA) policies and procedures as they relate to the application of payments, payoff quotes and other general customer service inquiries.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Essential duties and responsibilities include the following. Other duties may be assigned.
  • Answers incoming phone calls and responds to customer requests for information on their accounts.
  • Completes payoff quotes, verifies the accuracy of information and provides quotes to customers.
  • Provides primary phone support through the Loan Servicing call center including incoming and outgoing follow up communications.
  • Makes outgoing calls to customers to attempt to assess reasons for default and make satisfactory arrangements to bring accounts back into a current standing.
  • Assists with changes in mailing addresses, corrections to phone numbers and other loan servicing data.
  • Provides assistance with new loan on-boarding and verification of new loan data.
  • Provides assistance with mailing letters, forms or other customer contact.
  • Assists customers with web site functionality, password resets, and other requests for account data.
  • Maintains and files electronic information to customer accounts with proper noting and documentation.
  • Provides assistance with Automated Clearing House (ACH) sign up and notification of account billing statements.
  • Assists with error resolution and customer complaint tracking.
  • Provides back up for other Loan Servicing functions.

MINIMUM QUALIFICATIONS
The requirements listed below are representative of the knowledge, skills, and/or abilities required.
Education and Experience:
  • High school diploma or GED.
  • Telephone customer service experience.
  • Mortgage servicing experience preferred.
  • Successful completion of Mortgage Bankers Association "Basics of Mortgage Servicing" course preferred.

The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.
Knowledge, Skills, Abilities, and Competencies:
  • Excellent customer service skills.
  • Excellent telephone etiquette.
  • Excellent verbal and written communication skills.
  • Ability to accurately enter data into electronic systems.
  • Strong interpersonal skills.
  • Builds and maintains positive relationships with internal and external constituents.
  • Ability to work effectively as part of a team.
  • Ability to plan and organize a large workload.
  • Maintains high level of confidentiality.
  • Strong organizational and time management skills; uses time effectively; consistently meets deadlines.
  • Documents regularly, thoroughly, accurately, and completely with a high level of detail.
  • Ability to read, follow and interpret instructions, regulations and policies.
  • Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
  • Computer literate; proficient in Microsoft Word, Excel, Outlook, and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.

Special Demands:
The special demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job.
  • The ability to use a phone headset for long periods of time.
  • While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle or feel; and talk and hear.
  • The employee is occasionally required to walk; reach with hands and arms, and stoop, kneel, or crouch.
  • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

BENEFITS: THDA offers an excellent benefits package including medical, dental, vision, and life insurance options; disability insurance; retirement plans; flexible benefit pre-tax accounts for medical, dependent care, transportation, and parking; annual leave and sick leave that begin accruing after the first month of employment; and 11 paid holidays per year.
EQUAL OPPORTUNITY/EQUAL ACCESS/AFFIRMATIVE ACTION EMPLOYER
APPLICATION MUST BE COMPLETE AND RESUME ATTACHED FOR CONSIDERATION

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