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Text Customer Service Jobs in Springfield, MO (NOW HIRING)

Delivering food and beverages to tables and vehicles while maintaining excellent customer service ... By applying to this job, you agree to receive periodic text messages from this employer and ...

Excellent communication, interpersonal and customer service skills * Ability to work well ... I understand that I may receive between 1 and 20 text messages per-week depending on my engagement ...

Excellent communication, interpersonal and customer service skills * Ability to work well ... I understand that I may receive between 1 and 20 text messages per-week depending on my engagement ...

Excellent communication, interpersonal and customer service skills * Ability to work well ... I understand that I may receive between 1 and 20 text messages per-week depending on my engagement ...

Excellent communication, interpersonal and customer service skills * Ability to work well ... I understand that I may receive between 1 and 20 text messages per-week depending on my engagement ...

Excellent communication, interpersonal and customer service skills * Ability to work well ... I understand that I may receive between 1 and 20 text messages per-week depending on my engagement ...

Excellent communication, interpersonal and customer service skills * Ability to work well ... I understand that I may receive between 1 and 20 text messages per-week depending on my engagement ...

Excellent communication, interpersonal and customer service skills * Ability to work well ... I understand that I may receive between 1 and 20 text messages per-week depending on my engagement ...

Excellent communication, interpersonal and customer service skills * Ability to work well ... I understand that I may receive between 1 and 20 text messages per-week depending on my engagement ...

Excellent communication, interpersonal and customer service skills * Ability to work well ... I understand that I may receive between 1 and 20 text messages per-week depending on my engagement ...

Excellent communication, interpersonal and customer service skills * Ability to work well ... I understand that I may receive between 1 and 20 text messages per-week depending on my engagement ...

Excellent communication, interpersonal and customer service skills * Ability to work well ... I understand that I may receive between 1 and 20 text messages per-week depending on my engagement ...

Excellent communication, interpersonal and customer service skills * Ability to work well ... I understand that I may receive between 1 and 20 text messages per-week depending on my engagement ...

Excellent communication, interpersonal and customer service skills * Ability to work well ... I understand that I may receive between 1 and 20 text messages per-week depending on my engagement ...

Excellent communication, interpersonal and customer service skills * Ability to work well ... I understand that I may receive between 1 and 20 text messages per-week depending on my engagement ...

Showing results 41-60

Text Customer Service information

See Springfield, MO salary details

$8

$17

$24

How much do text customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for text customer service in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Springfield, MO?

For Text Customer Service jobs in Springfield, MO, the most frequently searched job titles are:

What cities near Springfield, MO are hiring for Text Customer Service jobs?

Cities near Springfield, MO with the most Text Customer Service job openings:

Infographic showing various Text Customer Service job openings in Springfield, MO as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $35,564 per year, or $17.1 per hour.

Springfield, MO - Field Inspector - Insurance Loss Control

Springfield, MO โ€ข On-site

H&S Loss Control Inspections
Insurance Servicesย โ€ขย 11 - 50 employees

Other

Re-posted 12 days ago


Job description

Qualified Field Inspectors for Insurance Loss Control are needed in your area! Immediate placement available.
Pay: We pay a competitive standard flat fee per case -based on customer as well as, inspection type and complexity.
The dominant standard flat fee range is $60 - $75, with some exceptions.
Job Type: Independent Contractor
Qualifications
We are currently seeking inspector applicants who are qualified to work in the USA and have a history of direct experience completing commercial line inspections and/or have completed a training course such as, the VIITA Basic Commercial Line Inspector course or its equivalent.
Full Job Description of the Loss Control Inspector:
โ€ข Receives assignments electronically and reviews for inspection requirements.
โ€ข Schedules the inspection appointment with the Insured by phone, email, or text.
โ€ข Inspects the property for potential issues or hazards pertaining to utilities/building systems (heating, wiring, plumbing), common areas, maintenance, protections, and life safety, etc. Take 20-35 exterior/interior photos. Take measurements with a measuring wheel or with online tools as needed.
โ€ข Interviews the Insured for operations information, ages of the building systems, etc.
โ€ข Communicates inspection status through online application.
โ€ข Completes the inspection report on the web-based Loss Control 360 system with Rapid Sketch. Returns the completed report electronically (the reports consist of check-off questions, narrative, and digital photos).
Preferred skills:
  • 3-5 years' experience providing commercial insurance loss control inspections
  • Understanding of commercial property and casualty lines: property, general liability, and worker's compensation
  • Ability to work independently, manage your time effectively, and communicate well verbally and in writing
  • Comfortable completing reports online and uploading documents

Other Recommended Skills:
commercial building inspection ~ fire safety ~ industrial safety ~ environmental safety ~ construction work ~ customer service ~ online reporting and document handling ~ ability to travel approximately a 50-mile radius
Helpful (but not required) Professional certifications: CSP, OHST, ALCM, ARM
H&S Loss Control Inspections, Inc company information:
We have provided insurance underwriting Loss Control inspection reports since 1970 and we work directly with insurance Underwriters. Our friendly support staff are available to help you by assigning orders and assisting with questions.
Despite the challenges presented by recent events, H&S has been continuing to grow and successfully serve our customers with excellent reports and time service!
We look forward to hearing from all qualified applicants!