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Text Customer Service Jobs in Springfield, MO (NOW HIRING)

Outback Steakhouse

Line Cook

Springfield, MO · On-site

$13.25 - $16.75/hr

Text " HIREME " to 30437 to apply now! By texting HIREME to 30437 you will opt-in to receive hiring ... concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME ...

Outback Steakhouse

Line Cook

Springfield, MO · On-site

$13.25 - $16.75/hr

Text " HIREME " to 30437 to apply now! By texting HIREME to 30437 you will opt-in to receive hiring ... concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME ...

Compass Group

FOOD SERVICE WORKER

Springfield, MO · On-site

$15/hr

Text STOP to opt out or HELP for help. Terms and conditions: Job Summary Summary: Prepares ... Serves customers in a friendly, efficient manner following outlined steps of service. * Resolves ...

The Wok on Scenic

front of house

Springfield, MO · On-site

$10/hr

Delivering food and beverages to tables and vehicles while maintaining excellent customer service ... By applying to this job, you agree to receive periodic text messages from this employer and ...

The Wok on Scenic

front of house

Springfield, MO

$10/hr

Delivering food and beverages to tables and vehicles while maintaining excellent customer service ... By applying to this job, you agree to receive periodic text messages from this employer and ...

The Wok on Scenic

front of house

Springfield, MO

$10/hr

Delivering food and beverages to tables and vehicles while maintaining excellent customer service ... By applying to this job, you agree to receive periodic text messages from this employer and ...

Compass Group

BARISTA

Springfield, MO · On-site

$18/hr

Text JOB to 75000 and search requisition ID number 1562216 . The advertised program is a ... quality food-service operations. Interacts with customers and other employees in a friendly ...

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Showing results 21-40

All JobsText Customer Service JobsText Customer Service Jobs in Springfield, MO

Text Customer Service information

See Springfield, MO salary details

$8

$17

$24

How much do text customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for text customer service in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Springfield, MO?

For Text Customer Service jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Text Customer Service jobs in Springfield, MO look for?

The top searched job categories for Text Customer Service jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Text Customer Service jobs?

Cities near Springfield, MO with the most Text Customer Service job openings:

Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Springfield, MO as of September 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $35,564 per year, or $17.1 per hour.

CASHIER/FOOD SERVICE WORKER (FULL AND PART TIME)

Springfield, MO • On-site

Chartwells HE
Food Services and Drinking Places • 10K+ employees
Learn more about Chartwells HEexternal

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Location: Missouri State University

  • We are hiring immediately for full and part time CASHIER/FOOD SERVICE WORKER positions.
  • Address: Missouri State University-901 South National Ave. Springfield, MO 65897 Note: online applications accepted only.
  • Schedule: Full Time Schedule: Monday through Saturday, no Sundays; hours vary. More details upon interview.
  • Requirement: Prior food service and/or cashier experience preferred.
  • Pay Range:  $15.00 per hour to $16.00 per hour.

We Make Applying Easy!  Want to apply to this job via text messaging?  Text JOB to 75000 and search requisition ID number 1555046. 

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Join our campus team where you are valued and empowered to make a difference. Enjoy competitive wages, benefits, and perks like Instapay through the One @Work app. Our careers are filled with purpose and encourage learning, growth, and meaningful impact. Apply today!

Job Summary


Summary:  Operates Point of Sale system, assists the Chef, prepares coffee, and keeps the coffee and cashier stations clean.  
Essential Duties and Responsibilities:

  • Helps prepare foods such as meats, vegetables, baked goods and desserts. Also helps prepare catering orders.
  • Performs cashier duties using the POS system.
  • Perform general cleaning duties; removes trash and garbage to designated areas.
  • Provides service in all retail areas, including cashiering and line serving.
  • Cashiers according to established procedures, maintaining cash accuracy with receipts. Makes deposits at the end of each shift.
  • Inventories and restocks supplies and food products.
  • Sets up serving line, ensuring temperatures are taken, recorded and within acceptable ranges; notifies cooks if food temperatures are not within acceptable limits.
  • Serves hot and cold items to customers.
  • Sets up items for purchase on daily basis.
  • Keeps refrigerator stocked and product rotated using the first in, first out rule.
  • Stocks pantries with correct par levels of food items on a daily basis. Records replenished amounts on floor stock form for each unit. Records refrigerator temperatures on floor stock form daily.
  • Performs other duties as assigned.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

  • Opportunities for Training and Development
  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program


In addition, full-time positions also offer the following benefits to associates:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods.  Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion
Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. 
 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. 

Chartwells Higher Ed maintains a drug-free workplace.