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Text Customer Service Jobs in Rome, NY (NOW HIRING)

GO Car Wash

Car Wash Advisor

Cicero, NY · On-site

$18/hr

Get Paid to Talk Cars, Earn Commission & Grow Your Career TEXT "GOMILES" to 720-459-4415 to APPLY ... Like being active instead of sitting behind a desk Sales or customer service experience is awesome ...

GO Car Wash

Car Wash Advisor

Marcy, NY · On-site

$18/hr

Get Paid to Talk Cars, Earn Commission & Grow Your Career TEXT "GOMILES" to 720-459-4415 to APPLY ... Like being active instead of sitting behind a desk Sales or customer service experience is awesome ...

GO Car Wash

Car Wash Advisor

Syracuse, NY · On-site

$18/hr

Get Paid to Talk Cars, Earn Commission & Grow Your Career TEXT "GOMILES" to 720-459-4415 to APPLY ... Like being active instead of sitting behind a desk Sales or customer service experience is awesome ...

GO Car Wash Management Corp

Car Wash Advisor

Cicero, NY

$18/hr

TEXT "GOMILES" to 720-459-4415 to APPLY! Looking for a job that's active, social, and gives you the ... Like being active instead of sitting behind a desk Sales or customer service experience is awesome ...

GO Car Wash

Car Wash Advisor

Liverpool, NY · On-site

$18/hr

Get Paid to Talk Cars, Earn Commission & Grow Your Career TEXT "GOMILES" to 720-459-4415 to APPLY ... Like being active instead of sitting behind a desk Sales or customer service experience is awesome ...

GO Car Wash

Car Wash Advisor

Syracuse, NY · On-site

$18/hr

Get Paid to Talk Cars, Earn Commission & Grow Your Career TEXT "GOMILES" to 720-459-4415 to APPLY ... Like being active instead of sitting behind a desk Sales or customer service experience is awesome ...

GO Car Wash

Car Wash Advisor

Marcy, NY · On-site

$18/hr

Get Paid to Talk Cars, Earn Commission & Grow Your Career TEXT "GOMILES" to 720-459-4415 to APPLY ... Like being active instead of sitting behind a desk Sales or customer service experience is awesome ...

GO Car Wash

Car Wash Advisor

Cicero, NY · On-site

$18/hr

Get Paid to Talk Cars, Earn Commission & Grow Your Career TEXT "GOMILES" to 720-459-4415 to APPLY ... Like being active instead of sitting behind a desk Sales or customer service experience is awesome ...

GO Car Wash

Car Wash Attendant

Liverpool, NY · On-site

$18/hr

Real-world customer service and sales experience you'll use anywhere Why GO Car Wash? We're growing ... Text "GOMILES" to 720-459-4415 to apply today! To learn more about us, go to www.gocarwash.com. All ...

GO Car Wash

Car Wash Attendant

Cicero, NY · On-site

$18/hr

Real-world customer service and sales experience you'll use anywhere Why GO Car Wash? We're growing ... Text "GOMILES" to 720-459-4415 to apply today! To learn more about us, go to www.gocarwash.com. All ...

GO Car Wash

Car Wash Attendant

Syracuse, NY · On-site

$18/hr

Real-world customer service and sales experience you'll use anywhere Why GO Car Wash? We're growing ... Text "GOMILES" to 720-459-4415 to apply today! To learn more about us, go to www.gocarwash.com. All ...

GO Car Wash

Car Wash Attendant

Marcy, NY · On-site

$18/hr

Real-world customer service and sales experience you'll use anywhere Why GO Car Wash? We're growing ... Text "GOMILES" to 720-459-4415 to apply today! To learn more about us, go to www.gocarwash.com. All ...

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Showing results 21-40

All JobsText Customer Service JobsText Customer Service Jobs in Rome, NY

Text Customer Service information

See Rome, NY salary details

$9

$17

$25

How much do text customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for text customer service in Rome, NY is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Rome, NY?

For Text Customer Service jobs in Rome, NY, the most frequently searched job titles are:

What job categories do people searching Text Customer Service jobs in Rome, NY look for?

The top searched job categories for Text Customer Service jobs in Rome, NY are:

What cities near Rome, NY are hiring for Text Customer Service jobs?

Cities near Rome, NY with the most Text Customer Service job openings:

Text Customer Service jobs near you

Car Wash Advisor

GO Car Wash

Cicero, NY • On-site

$18/hr

Full-time

Medical, Retirement, PTO

Re-posted yesterday

GO Car Wash rating

6.0

Company rating: 6.0 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

257th of 374 rated vehicle maintenance

Job description

Get Paid to Talk Cars, Earn Commission & Grow Your Career

TEXT "GOMILES" to 720-459-4415 to APPLY!

Looking for a job that's active, social, and gives you the chance to earn more?

At GO Car Wash, you'll work outdoors, meet new people, build real sales skills, and earn uncapped commissions—all while being part of one of the fastest-growing car wash companies in the country.

Whether you're looking for your first job, your next opportunity, or a place to grow into leadership, we've got you.

What You'll Do

As a Sales Advisor, you'll help customers keep their cars looking their best while introducing them to membership options that fit their needs.

Every shift, you'll:

  • Welcome customers with great energy
  • Recommend the best wash and membership options
  • Earn uncapped commission by helping customers sign up for memberships
  • Safely guide vehicles into the wash
  • Help customers with our self-serve vacuum area
  • Keep the site clean, organized, and ready for every customer

You'll Be a Great Fit If You...

  • Love talking with people
  • Enjoy helping customers find the right solution
  • Want to build confidence in sales and communication
  • Stay positive and motivated in a fast-paced environment
  • Learn quickly and follow safety procedures
  • Like being active instead of sitting behind a desk

Sales or customer service experience is awesome—but not required. We'll teach you everything you need to know.

Requirements

  • Must be at least 16 years old
  • Authorized to work in the U.S.
  • Comfortable working outdoors and staying active throughout your shift

Pay & Perks

Typical earnings: Around $18/hour

That includes:

  • $16/hour base pay
  • Average of $2/hour in uncapped commissions from membership sales
  • Top performers regularly earn even more

Plus you'll enjoy:

  • Free car washes
  • Health benefits
  • 401(k)
  • Paid time off
  • Opportunities to grow into leadership roles
  • Paid training plus real-world sales, communication, and customer service skills that you'll use wherever your career takes you
  • A supportive team that works hard, celebrates wins, and helps each other succeed

Why GO Car Wash?

We're growing fast, and we're looking for teammates who want to grow with us. If you enjoy meeting new people, love a fast-paced environment, and want a job where your effort directly impacts what you earn, GO Car Wash is the place for you.

Ready to get started?

To learn more about us, visit www.gocarwash.com.

GO Car Wash is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran status, or any other characteristic protected by law.

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