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Text Customer Service Jobs in Rome, NY (NOW HIRING)

GO Car Wash

Car Wash Attendant

Cicero, NY · On-site

$18/hr

Real-world customer service and sales experience you'll use anywhere Why GO Car Wash? We're growing ... Text "GOMILES" to 720-459-4415 to apply today! To learn more about us, go to www.gocarwash.com. All ...

GO Car Wash

Car Wash Attendant

Liverpool, NY · On-site

$18/hr

Real-world customer service and sales experience you'll use anywhere Why GO Car Wash? We're growing ... Text "GOMILES" to 720-459-4415 to apply today! To learn more about us, go to www.gocarwash.com. All ...

Davidson Auto Group

Service Advisor - Clay, NY

Clay, NY · On-site

$50K/yr

Davidson Ford of Clay is looking for a Service Advisor to join our Service department! This ... Keep open lines of communication with customers through call, text, and email. * Assign work to ...

Compass Group

FOOD SERVICE WORKER

Cazenovia, NY · On-site

$16/hr

Text JOB to 75000 and search requisition ID number 1566626. The advertised program is a ... Serves customers in a friendly, efficient manner following outlined steps of service. * Resolves ...

Great Rentals

Be Seen First

Account Manager

Utica, NY · On-site

$16 - $19/hr

Answering customer calls over the phone/by text and speaking with customers who stop in the store ​ Qualifications: * Previous experience in sales, customer service, and delivery of household ...

Great Rentals

Be Seen First

Account Manager

Utica, NY · On-site

$16 - $19/hr

Answering customer calls over the phone/by text and speaking with customers who stop in the store ​ Qualifications: * Previous experience in sales, customer service, and delivery of household ...

GO Car Wash Management Corp

Car Wash Advisor

Marcy, NY · On-site

$18/hr

TEXT "GOMILES" to 720-459-4415 to APPLY! Looking for a job that's active, social, and gives you the ... Like being active instead of sitting behind a desk Sales or customer service experience is awesome ...

GO Car Wash

Car Wash Advisor

Liverpool, NY · On-site

$18/hr

Get Paid to Talk Cars, Earn Commission & Grow Your Career TEXT "GOMILES" to 720-459-4415 to APPLY ... Like being active instead of sitting behind a desk Sales or customer service experience is awesome ...

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All JobsText Customer Service JobsText Customer Service Jobs in Rome, NY

Text Customer Service information

See Rome, NY salary details

$9

$17

$25

How much do text customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for text customer service in Rome, NY is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Rome, NY?

For Text Customer Service jobs in Rome, NY, the most frequently searched job titles are:

What job categories do people searching Text Customer Service jobs in Rome, NY look for?

The top searched job categories for Text Customer Service jobs in Rome, NY are:

What cities near Rome, NY are hiring for Text Customer Service jobs?

Cities near Rome, NY with the most Text Customer Service job openings:

Text Customer Service jobs near you

Car Wash Attendant

GO Car Wash

Cicero, NY • On-site

$18/hr

Part-time

Medical, Retirement, PTO

Re-posted 27 days ago

GO Car Wash rating

6.0

Company rating: 6.0 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

257th of 374 rated vehicle maintenance

Job description

Get Paid to Be Outside, Stay Active & Work with a Great Team
Text "GOMILES" to 720-459-4415 to apply!
Looking for a job that isn't boring? Want to get paid to move instead of sitting behind a desk?
At GO Car Wash, you'll work outside, meet new people, earn commissions on top of your hourly pay, and be part of one of the fastest-growing car wash companies in the country.
Whether you're looking for your first job, a side hustle, or a place to grow, we've got you.
What You'll Do
Every day is a little different, but you'll:
  • Welcome customers with great energy
  • Help customers choose the best wash or membership
  • Safely guide vehicles into the wash
  • Keep the site clean, stocked, and looking awesome
  • Help customers use our free vacuums and self-serve stations
  • Work with an upbeat team to create a great customer experience

You'll Fit Right In If You...
  • Love talking with people
  • Like staying active instead of sitting all day
  • Enjoy being outside
  • Bring positive energy to work
  • Can learn quickly and follow safety procedures
  • Like working on a team

✅ Requirements
  • At least 16 years old
  • Authorized to work in the U.S.
  • Morning availability is a plus!

Pay & Perks
Earn around $18/hour on average!
  • $16/hour base pay
  • Average of $2/hour in uncapped commissions from membership sales
  • Top performers earn even more!

Plus you'll get:
  • Free car washes
  • Paid time off
  • Health benefits
  • 401(k)
  • Opportunities to grow into leadership
  • Real-world customer service and sales experience you'll use anywhere

Why GO Car Wash?
We're growing fast, opening new locations across the country, and investing in our people just as much as our business. We believe work should be fun, supportive, and a place where you can build confidence, earn money, and level up your skills.
Ready to join the team?
Text "GOMILES" to 720-459-4415 to apply today!
To learn more about us, go to www.gocarwash.com.
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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